Hotel Direct invites all departing guests to rate and review their chosen hotel.
To ensure our guest evaluation is always up to date and to allow for hotel improvements, our average guest rating is the mean of the most recent 100 assessments.
Average guest rating:
85% (3 reviews)
23/8/2015
"second visit "
Second visit to the Cheltenham park hotel really enjoyed our stay the staff from where marvelous from front desk right through to Resturaunt and housekeeping couldn`t do enough for us loved it.
12/4/2015
"Comfortable but looking a bit shabby still"
Overall we enjoyed our stay in Premium Room - food very good first night but second night was very busy hence problems . my risotto very undercooked had to send it back much better but had to ask 7 times for a glass of prosecco ended up with free bottle.Pool nice but very high levels of chlorine.Overall we still like the hotel,,staff very friendly but things need tightening up and a spot of general refurbing/painting would enhance things greatly as others have said
22/12/2014
"Great hotel in a great location."
I have stayed at Cheltenham Park hotel many times. It is comfortable. The staff are very helpful and the restaurant is very large and airy with, in Spring and Summer, great views into the grounds. The food is good and the service is prompt and unobtrusive. All in all I couldn`t fault my stay.
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Sun: 10am-6.30pm
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Guest ratings and reviews are the opinions of our guests and not necessarily an expression of Hotel Direct opinion.
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