Hotel Direct invites all departing guests to rate and review their chosen hotel.
To ensure our guest evaluation is always up to date and to allow for hotel improvements, our average guest rating is the mean of the most recent 100 assessments.
Average guest rating:
88% (8 reviews)
Bedroom was excellent , apart from this not a lot of atmosphere as no bar in the hotel. Breakfast was very disorganised and staff did not explain what the procedure was which meant we were left standing at breakfast bar to get fried eggs, then when they were ready they did not know who they were for, not good service.
Room was lovely and the staff were excellent. The girls in the executive lounge customer care was very good they looked after us and made us feel relaxed.
lovely room with free mini bar and free room service for breakfast in the morning,friendly staff and good service,great!
Our accessible room was very dark, no daylight as it faced a sort of shaft. Even with the lights on it was very gloomy! At £250 a night we were not impressed. Also the breakfast, although adequate, was not as good as we expected. The staff, however, were all very helpful.
Expert advice
1800 937 937
Mon-Fri: 9am-8pm
Sat: 9am-5.30pm
Sun: 10am-6.30pm
Our rating system
Guest ratings and reviews are the opinions of our guests and not necessarily an expression of Hotel Direct opinion.