3 star

Jurys Inn Custom House

Custom House Quay, Dublin 1, Dublin, -

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Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our average guest rating is the mean of the most recent 100 assessments.

Average guest rating:

Excellent

94% (120 reviews)

More reviews >>

Guest rating:

Good

24/8/2015

"Ideal location for the city . Breakfast choice very good."

Hotel quite noisy even on the back so really needs aircon as you cannot open the windows unless you want to hear the traffic 24/7. But would say staff very friendly and helpful and rooms clean.

Guest rating:

Excellent

6/8/2015

"Excellent hotel. "

Friendly efficient staff. Excellent rooms. Great breakfast. Good location. A*****

Guest rating:

Good

10/5/2015

"-"

Everything was fine but it would be helpful if the rooms were more soundproof but you can`t hold the hotel responsible for noisy guests !

Guest rating:

Good

3/5/2015

"-"

Nice hotel.

Guest rating:

Excellent

17/4/2015

"Highly Recommended"

I have just returned fom a 3 night stay at Jury`s with a group of friends. We were very impressed with this hotel. The staff were very pleasant and helpful and the food was excellent.

Guest rating:

Good

13/4/2015

"Excellent location and good value!"

Guest rating:

Excellent

13/4/2015

"Staff very pleasant-mannered and most receptive, helpful."

Jurys Inn Custom House is a very welcoming, well-situated hotel a comfortable 10 mins walk from shopping and with a nice outlook over the Liffey. The food was good and the dining room nice and well-managed.We enjoyed our stay immensely and will return to this hotel.

Guest rating:

Excellent

7/4/2015

"Friendly staff - No hassle early check in and a good breakfast"

Guest rating:

Good

1/4/2015

"Service in Restaurant exceptionally good especially at breakfast when it was very busy."

Guest rating:

Excellent

3/2/2015

"Excellent Value"

Excellent service all round. Really enjoyed our stay.

Guest rating:

Good

4/1/2015

"Good Location - Value for money"

Staff very pleasant and helpful, facilities sufficient as most travellers are there to see Dublin. Close to Connolly and DART stations. Would stay there agan

Guest rating:

Excellent

31/12/2014

"Basic. Clean and comfortable, friendly and helpful staff, good food and service. Highly recommended."

Guest rating:

Excellent

7/12/2014

"Enjoyed our stay staff very helpful "

Guest rating:

Excellent

24/11/2014

"-"

Convenient. Comfortable. Quiet. Clean.

Guest rating:

Excellent

23/11/2014

"excellent service from staff very helpful, good food, a clean and pleasant room very enjoyable"

Guest rating:

Good

21/11/2014

"Clean, well equipped, great welcome and location but food very average"

The welcome, check in and room were all very good. Location is excellent for shopping and concerts at the O3. We ordered from the all day bar food menu and whilst service was faultless, the food was mediocre. We ordered cheeseburgers which were made in house but the baps were dry and poor quality. The menu failed to describe the contents of the burger ensemble and as a result there was mayonnaise included which is not to everyone`s taste. The relish tasted overwhelmingly of tomato purée and was a similar consistency. Breakfast choices were very good and self service appreciated. However, the `fresh fruit` was portioned up in glass tumblers without liquid which meant that the fruit had wilted and the apple was brown. Staff were perhaps a little too quick to clear plates. One man had to retrieve his plate as it was abruptly lifted from his table. Other than food, a very good experience and superb value for money.

Guest rating:

Excellent

8/11/2014

"Great Location for business"

An exceedingly good hotel right on the Quay but centred in very much the business district of Dublin. Ideal if you are on a business trip but quite a walk from the "tourist" spots of the city.

Guest rating:

Excellent

29/9/2014

"-"

It was a great location. In all a very good hotel for a stay in Dublin Food really good

Guest rating:

Good

8/6/2014

"-"

Great location for our trip to the point . Lovely food in ollys bar. Breakfast excellent.

Guest rating:

Excellent

28/4/2014

"Excellent!"

Really impressed with everything at the Jury`s Inn, Dublin. Lovely hotel, staff friendly and facilities excellent.

Guest rating:

Good

10/4/2014

"One small issue"

Guest rating:

Excellent

6/4/2014

"1st class, Quality and Value accomodation and food."

Great hotel, close to O2 arena for concerts and within walking distance of both bus and rail stations, central location. Very nice room,clean, fantastic breakfast.

Guest rating:

Good

10/3/2014

"Lovely Hotel and Great Value for Money"

Spent a weekend at this lovely hotel and found the staff very professional, friendly and accommodating. The room was very nice and the hotel is very clean and and the breakfast was excellent Thanks for a great stay

Guest rating:

Good

21/2/2014

"Good, clean and comfortable accomondation and easy access to all areas and public transport "

Guest rating:

Excellent

20/2/2014

"-"

Lovely friendly staff and nice breakfast.

Guest rating:

Average

18/2/2014

"-"

Heating pipes were making noise all through the night. Also we could hear the people in the room next door. Hense we did not get a good night sleep. Will not book again.

Guest rating:

Good

16/2/2014

"I was woken up both nights by men arguing and using very bad language in the corridor. I found "

Guest rating:

Excellent

13/2/2014

"Excellent stay and well priced"

Guest rating:

Excellent

11/2/2014

"Good value for the price"

Very convenient to railway station and center of Dublin. Breakfast very good. The room was adequate for the money we paid. We would use it again for short stays.

Guest rating:

Excellent

31/12/2013

"excellent stay"

Hotel right in centre of Dublin. Clean and up to date hotel. Breakfast was lovely. No complaints

Guest rating:

Excellent

28/12/2013

"Good Spot to stay. "

We have stayed this Jury`s before. It is handy to Dublin City Centre, 10 minutes walk fropm O`Connell Street. We were upgraded to a superior room at the front and were very happy. The staff were friendly and helpful. Great breakfast included. Hope to stay again.

Guest rating:

Excellent

12/12/2013

"Very comfortable . Staff extremely helpful. Hotel very central for our stay."

Guest rating:

Excellent

11/12/2013

"-"

Loved everything about this hotel , luas stops right outside , breakfast is the best I ever had , staff so friendly and rooms spotless , I will highly recommend this hotel and will be returning again , loved everything about this place

Guest rating:

Excellent

8/12/2013

"Fantastically helpful and cheery staff, lovely comfortable room and exceptional food!"

Wasn`t expecting such a great experience but was really pleased with our stay

Guest rating:

Excellent

4/12/2013

"Ollie Is a legend!!!!"

Guest rating:

Excellent

25/11/2013

"Fabulous friendly stay"

Great stay. All of the staff we encountered were super friendly, super helpful. Room was great, comfy beds, spacious, quiet. Breakfast was plentiful and tasty. Wonderful stay all round.

Guest rating:

Excellent

20/11/2013

"Would recommend this hotel"

Our stay was very enjoyable Can`t wait to go back, staff very friendly and helpful.great location, 2 mins walk to Luas

Guest rating:

Good

27/9/2013

"check-in staff, very friendly n polite. But we found the Bar staff very aloof n distant "

Guest rating:

Excellent

19/8/2013

"Excellent value for money "

We had a lovely stay at your hotel,conveniently located along the river & the breakfast was delicious.

Guest rating:

Excellent

23/7/2013

"Reception staff were very helpfull"

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