Only one small issue and that was with the shower we had in our room. Might be just that one though. It didn`t get very warm and whilst we love power showers, it was so powerful it was uncomfortable and made the curtain blast outside the bath and then the water going everywhere would soak the bathroom. I think the water pressure needs looking at to get temperature and less of a painful blast!! Other than that it is a perfect cost and relaxing place to stay in a beautiful elegant building and lovely location.

Great hotel. Good service, quiet location, nice rooms and excellent breakfast. The only down side was the lack of tea and coffee making facilities in the room. Although there was a communal facility we like to have a cup of tea before we get up and that was`t possible.

Very good would have been excellent if the rooms had been supplied with the means of making tea/coffee/hot chocolate - and not forgetting a supply of shortbread biscuits!

we would definately book again as long as we dont get a room near reception door bangs when coming and going right near our room it should never be used i bet i aint the the first to complain about it and wont be the last staff are great here just didnt get no sleep

I was extremely disappointed that when we booked in at around 14.00 hrs our allocated room was absolutely freezing- we were informed that the heating was timed and certainly the corridors stair well and entrance foyer were all nice and warm!! Fortunately the attendant at reception organized an electric heater for us. Otherwise the room was very clean and bed comfortableThe "larder situation" was an absolute sham, dirty, dark and with great difficulty manoeuvring in such a restricted space- filling the kettle from that sink tap was not easy. I was well aware that there were no tea/coffee making facilities in our room when I booked but with the 4 star rating, I expected far better and cleaner facilities.Overall our stay with you was most disappointing fortunately it was only two days.

The hotel is not centrally based and this is an advantage as one does not have the central city traffic and noise to deal with. I walked into town and was able to find my way round to all the tourist sights with ease. The room was comfortable well decorated and very clean. Tea/coffee facilities were not available in the rooms but could be provided from the kitchen any time of night or day. The breakfast was excellent, definitely a hotel to return to.