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To ensure our guest evaluation is always up to date and to allow for hotel improvements, our average guest rating is the mean of the most recent 100 assessments.
Average guest rating:
83% (532 reviews)
When i checked in at reception the service was first class the staff was very polite and smart, they could answer any question i asked.The room was very comfy clean more then i expected, the daily room service was first class.I recommend this hotel to anybody i would go back in the future.Thank you to the staff for a pleasant stay.
Just a short walk off the main shopping street opposite the railway station so nice and simple to locate. The staff were helpful, efficient and welcoming. We were actually upgraded to a Premier Room for free and we were very very happy with the room and contents. Warm and very comfortable the North Star provided an excellent stay.
Pleasent stay, staff very helpfull, breakfeast excellent, would stay again.
lovely stay great food and staff, handy to train and tram station and very central to everything, will stay again
Hotel good location, nice enough rooms very clean reception staff not very helpful or accomadating Everything extra will cost you eg breakfast in bed 5 euro per person not per room, extra for wi fi! On a good note breakfast excellent staff they were great can`t complain
All good here....beds are so comfy!!
very friendly staff and hotel clean and tidy, if we ever go to dublin again we would stay there well done the north star AAA+++
the room was basic and the shower was poor but the bed was comfortable and there was a good atmosphere, the breakfast is one of the best iv had in a hotel
The North Star is ideally placed for O`Connell Street and a short taxi ride to Temple Bar. We had a pleasant stay and would stay again when back in Dublin.
My wifes parents had a great stay it was golden wedding anniversery.Breakfast was lovely
Great hotel, 10 of us went for my birthday.paddy the bar man was great and so was rest of the staff. Full breakfast was really nice and clean towel change every day , I would stay here again
As stated, I would recommend the hotel, for reasons of convenience, location and cleanliness. It was handy to OConnell st; train station etc. and clean. The only downsides were (1) no clock in room - difficult to tell the time; (2) would have liked a pen/pencil in room to make notes (such items are left in guest rooms in similarly rated hotels).
first visit to Dublin and thought the location was good,friendly staff.The room was very impressive and the BED was amazingly comfortable.Had a good stay, but as check out time was so early and my flight didnt leave until 3pm, I asked the reception if I could leave my hand luggage weighing less than 5kg in the Hotel while I walked around, only to be told that I would be charged 3 Euros,thought that was a bit cheeky as I travel quite a bit and every Hotel would be more than happy to accomodate such a request....a little moan, maybe the hotel can look into that so as to make sure that the last memory of the hotel is a good one. many thanks.Sharmila Rodrigues
Really nice hotel, comfortable and very friendly helpful staff. The rooms are a bit noisy though so you need airplugs if you want a good sleep.
Very helpful and friendly staff. Hotel fine for a short break
the bedroom [especially the "superior" bed] were excellent.but the bathroom needs attention. It was clean, but the cracked basin, and missing floor grouting lowered the standard. Also, some people like to relax in a bath, yet the bath products, were fixed at the shower height..
My husband and I stayed for the 3 nights and what impressed me most was the " Can do "attitude of the staff the hotel was clean and the food goodWe will go back soon we hope
Hotel fine - Personally I think the reception should be downstairs not in a dark area upstairs.Again personally I would change the grey net curtains to white or cream onesStaff polite and friendlyNot comfortable with the car parking arrangements - you have to leave the keys so they can juggle the cars about
the vibrations of the trains overhead were a bit strange!
Hotel is close to bus station and railway station so easy to visit other places of interest outside of the city. Our room was lovely although it overlooked the railway line but the noise from the passing trains was not a problem. they dont run through the night. Staff were professional and very helpful, pleasant and friendly. During our stay we used McCoys bar for drinks and bar meals and also the hotel restaurant which was excellent. The breakfast made. a great start to our days. Can find nothing to complain about and will return
We chose this hotel on account of its location, really close to all transport links and great for getting to and from the airport. We got a really good deal through this website. The rooms were pretty much what we expected for the money we had paid, my friend had great room, premium, but paid a good deal more than we did. planning to go back again later in the year. one of our group had a problem with something in the room and maintenance sorted it really quickly.
For a budget hotel the staff were extremely friendly and helpful. The concierge was one of the most entertaining person I have ever met. The location is so ideal and virtually central to everything with shops all around the hotle. It`s a short 20 minute ride from the airport. Breakfast was very filling althought the supposed fresh juice was made from water and not concentrate or real juice. Overall for comfort and warmth I rate this hotel at 8-10
The hotel was very good but there was no access to the reception area other than steps and then more steps to the lift. Not disabled friendly or for those who struggle with stairs. Restaurant closed when we wanted to use it, bar area ok but could do with smarting up. Staff friendly, rooms clean and tidy. I would stay there again.
The hotel was clean and very friendly, there was only two things we had a problem with first the shower was not very good there was only a trickle of water no matter what time of day we used it both in our room 211 and our friends in room 210. They had problems with the trains waking them up at about 5-30 in the morning then it was no stop after that we were ok with that problem but they had little sleep after that and i do think they should have been told about it before hand or given the chance to move to another room, Overall the hotel was good and we enjoyed our stay in Dublin Many Thank`s MR G Roots
The rooms were big and very comfortable. The staff were excellent. My wife is a Coeliac and needs a gluten free diet. No problem. She was well catered for and they even went out and got gluten free bread for her so that she could have toast with her breakfast.
Hotel response from Front Office Manager
14/3/2011
Many Thanks for your review
Would recommend this hotel to anyone. Perfect location, 10 min walk from O Connell Street, across from bus station and train station. Staff are 1st class, especially the manager (sorry didn`t get his name).
Hotel response from Front Office Manager
14/3/2011
Dear Guest,Many thanks for taking the time to review our hotel.I am very pleased you enjoyed your time with us.Regards,Damien
very good excellent breakfast friendly staff and very local to the attractions about 10 mins walk along on long road to all the buses etc. go on the green tour bus drivers so funny top of the morning to you
Hotel response from Front Office Manager
14/3/2011
Dear Guest,Many thanks for your review.Regards,Damien
I haven`t seen a trouser press in the last 15 tears or so,they`re so outdated. However our overall stay was very pleasant, and the staff were very nice and pleasant..
Hotel response from Front Office Manager
14/3/2011
Dear Guest,Thank your for reviewing our hotel.We do still have trouser press`s in some of our rooms, the reason behind this is, we still receive a good amount of requests for them.I am very pleased to hear that you enjoyed your stay with us, I will pass your kind comments on to our staff.Regards,Damien
We had a really enjoyable stay at the North Star Hotel, the staff are extremelly friendly and very happy to help in any way they could. We will be visiting again! :-) .
Hotel response from Front Office Manager
14/3/2011
Dear Guest,Thank you very much for such a fantastic review.It is comments like these, that make our job all the more enjoyable.Regards,Damien
premiere king room was lovely, very warm at night so had to keep a/c on. restaurant was closed so had to eat out, but other than that great value for money and right in centre of town
Rooms basic but spacious would def stay here again was very good value for money only complaint was maid opening the room door at 8am and woke us up shouting `hello` which I thought was far too early. Staff were very helpful and friendly, especially Paddy who works in the bar, he made us feel very welcome!
staff very friendly and helpful. good location. reasonably priced.
i sent an email to say how much we enjoyed our stay the staff were excellent especially the oldr bar man and the breakfast staff and the value of breakfast was brilliant could you send us any offers you have in the future as we stay in dublin a lot and will definately come and stay at north star again kind regards mr t mcmanus
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