3 star

Holiday Inn Express Belfast

106 University Street, Belfast City, Belfast, BT7 1HP

<< Previous page

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our average guest rating is the mean of the most recent 100 assessments.

Average guest rating:

Excellent

90% (119 reviews)

<<   More reviews >>

Guest rating:

Good

18/10/2010

"-"

Clean hotel, friendly staff. Good location for restaurants.

Guest rating:

Excellent

15/10/2010

"spotless and excellent value"

will definately return but for longer next time! hotel was very clean and tidy. Staff very friendly and helpful.Breakfast wasn`t just cereal/breads but included cooked breakfast too which was excellent value since there was 4 of us in a family room.Free wi-fi in lounge area kept the kids happy. Can`t fault it in any area.!!

Guest rating:

Good

5/10/2010

"It would be good if your website included contact telephone numbers"

Hotel was fine if a bit difficult to find at first; room was good; breakfast was adequate; I didn`t try your restaurant food being there one night only; good value for money overall;

Guest rating:

Excellent

28/9/2010

"-"

I found hotel and facilities very good and the staff pleasant and helpful

Guest rating:

Excellent

5/9/2010

"-"

staff very helpfull and welcoming. rooms clean.

Guest rating:

Good

4/9/2010

"Staff were very friendly and helpful."

A good hotel to stay in for a overnight. Close to city centre.

Guest rating:

Excellent

30/8/2010

"Excellent hotel, reasonably priced!"

Guest rating:

Excellent

29/8/2010

"EXCELLENT FAMILY FRIENDLY HOTEL"

A really super hotel, friendly staff,great breakfasts, great value for money. Definately recommend. Room ideal. all clean, beds comfy.

Guest rating:

Good

26/8/2010

"restaurant menue"

very basic I had the vegetable lasagne which was tastless, on the second night had the fish and chips. fish not cooked enough. traveling on my own I prefer to eat in the hotel

Guest rating:

Excellent

23/8/2010

"Quick, easy to access and superb for the kids"

We decided to eat at the hotel when we arrived and the food was very good. Possibly the childs portions are a little on the big side. The receptionist was very clear and pointed out all we needed to know. The family room was very comfortable and catered for the four of us very well. Overall we had a very pleasant experience at the hotel, parking was also very safe, I would not hesitate to use the same hotel in the future.

Guest rating:

Excellent

23/8/2010

"Spot on"

Everything you`d want from a one night stay or longer. Very clean and comfortable. Great location. On site car parking. Quality breakfast. Only down side was £4.70 for a whisky and diet coke

Guest rating:

Excellent

21/8/2010

"Cha"

Guest rating:

Excellent

3/8/2010

"Fantastic Hotel"

We just back from the Hotel yesterday and we can Highly reccomend staying here. The only fault and its very small but we had no plate for our breakfast and then we had to wait for cutlery. We could not believe the breakfast the choice was not what we expected, a hot buffet and a choice of cereal and fresh fruit, set us up for the day, we have stayed in other Express Hotels and only had cereal on offer. We will definately be back, the location was great, just 10 mins to the City Centre but some great restaurants and bars on the way, highly reccomend the Empire Bar for great bands. The staff at the Hotel were very friendly, we look forward to staying again.

Guest rating:

Some problems

14/6/2010

"Was shocked to see that I was booked in for the 13th of June when the required date is 21 june."

Can I salvage this terrible mess-up ?

Guest rating:

Good

6/6/2010

"Very clean, comfortable rooms- myself , my husband and two children had an excellent nights sleep. "

Guest rating:

Excellent

4/6/2010

"Excellent Hotel, Staff Lovely , Very helpful,"

The Hotel is clean, and bedroom kept to a high standard, the only thing i found wrong was the hair dryer didn`t work we had mentioned it to a member of housekeeping but i think she was busy. But over all a pleasant and happy experience had by myself and my family, and we most certainly stay with you again.

Guest rating:

Excellent

31/5/2010

"Superb value for money. Clean & comfortable. Staff very pleasant. Convenient for city centre."

Guest rating:

Average

24/5/2010

"hotel very comfortable. Plenty of rom to move around. Room comfortable. Breakfast very good. "

Overall the hotel was very good with a high standard of breafast (Cooked buffet) for a Holiday Inn Express. Location outside was a bit run down. The main problem was the carpark for builders yard ??? The ramps to the carpark were 4 inches wider than the car........

Guest rating:

Good

11/5/2010

"-"

Nice hotel but too far from shopping areas.

Guest rating:

Excellent

15/2/2010

"fantastic staff nothing to much bother great breakfast"

Guest rating:

Some problems

10/1/2010

"Provided with a room already occupied on arrival."

Given somelse`s room on arrival. Room had a very uncomfortable 3rd bed, my daughter slept down oneside, against the wall, to prevent her from falling through. No cup, tea, sugar, coffee or milk for the 3rd occupier. Shower cubicle filled up with water everytime the shower was used and the TV was very difficult to change channels and alter the sound. Room was very dated and the whole Hotel looked in need of a face-lift, which is why its being done.

Guest rating:

Good

19/10/2009

"Good clean comfortable rooms and value for money.Good standard breakfast."

Guest rating:

Average

18/10/2009

"Family accomadition."

We stayed with 2 children and they were awakened during the night with noisy residents in the next room. we asked the reception to ring them and ask them to quiten down but they never did. we ended up ringing the room instead and the noise just continued. The breakfast we good and the room was fine. other than the noise from the paper thin walls the hotel was ok and was good enough value for money.

Guest rating:

Good

18/10/2009

"A fairly basic and good value hotel although a long walk or taxi ride into Belfast city centre"

Guest rating:

Excellent

18/10/2009

"Clean,Friendly Local Staff,Exc. location"

We stayed for 1 night and found room standard very good,Staff had a good knowledge of the area ie. buses,where to go etc.Only a 10 min walk to the town or £1.30 0n the bus o/w.No complaints would stay here again.Breakfast also really nice?

Guest rating:

Good

11/10/2009

"Utilitarian; cost reasonable."

Guest rating:

Average

1/9/2009

"noise levels"

Walls between rooms are not very sound proof and therefore you can easily hear people talking moving around etc. This is quite frustrating especially at night when you want to sleep and next door are banging about , or small children running up and down, they might as well be sharing the same room. Other more positive comments - Staff friendly and helpful, breakfast good, parking available, rooms nice and clean etc

Guest rating:

Average

25/8/2009

"Good Hotel, but the heat was terrible."

Food was good, staff excellent. Location is convenient for the City. Room was clean, tidy and adequate for a family. Slight smell of cigarettes at first in the room, although it was no smoking. The only downside was the heat! No Air conditioning, and only a small window that didn`t open very far meant that we had to get a fan from Reception and have that running the whole time we were in the room. Stayed three nights and didn`t get into bed one night. Just lay on the top trying to sleep with the noise of the fan, even on lowest setting.

Guest rating:

Good

23/8/2009

"Camp bed for kids in family room was of poor quality.Family room should contain better quality beds "

Guest rating:

Excellent

16/8/2009

"Very Comfortable Hotel. Good size room and excellent Breakfast apart from the TEA BAGS !"

Guest rating:

Good

13/8/2009

"Would recommend"

Great location, friendly staff, clean and efficient low budget accomodation. Nice and central, lots of good cheap places to eat in the nearby University area - term had just finishes so it was nice and quiet, I`d imagine it`s a different story in term time. Hotel is no nonsense, pretty basic/functional but comfortable and clean, fine for a short City break. Only downside is it`s clearly popular with stag/hen parties, we were fairly lucky but I`d imagine you could get noisy neighbours....

Guest rating:

Average

7/8/2009

"Messy restaurant lacking good supervision"

Self-service areas of restaurant were messy and untidy at breakfast, appeared under-staffed and under-supervised. Otherwise satisfactory for the very reasonable cost.

Guest rating:

Excellent

7/8/2009

"-"

This is my second trip to the Express in Belfast within 3 months. The hotel is an excellent location, the rooms are well equiped and kept to a very high standard. Excellent breakfast ...value for money included in price. Staff so friendly, nothing was a problem for any of them. Will definately return.

Guest rating:

Poor

14/7/2009

"-"

Worst nights sleep. People in the next room were extremely noisy having a party in their room and the corridor starting from midnight. On phoning reception we were told a manager was already on the floor sorting it out. It took 5 hours to get the people evicted. The walls are so thin that you can hear the people next door pass wind - nice!! Would not repeat my stay unless you want a party. Couples and families go elsewhere.

Guest rating:

Average

19/6/2009

"There could be a better choice on the meals menu. As a result I ate out during my stay. Apart from t"

Guest rating:

Good

12/6/2009

"Good value, good situation, great staff and service, basic in design but not offensive"

This hotel was basic but great value for money. Room was clean on entry and cleaned regularly throughout 5 day visit. Staff were very friendly and helpful but not in your face - my notion of good staff. Requested more pillows and they were delivered immediately. Breakfast was good value for money too. In these economic times this hotel ticks most boxes - cheap but cheerful. Could management perhaps have staff check outside of hotel as there was vomit on the ground at the entrance for a couple of days before rain washed away

Guest rating:

Good

19/5/2009

"-"

Good value for price, clean with pleasent and helpful staff , only critisism would be that the smoking area should not be right at the main entrance

Guest rating:

Excellent

5/5/2009

"The Girl in Reception was so helpful and is so good at her job. "

Everything was very good room was very clean and compact, the only complaint was that there was no BICARDI at the bar but that is minor.

Guest rating:

Excellent

20/4/2009

"excellent location and very good value"

Guest rating:

Good

14/4/2009

"-"

Good value for money

<<   More reviews >>

Expert advice

1800 937 937
Mon-Fri: 9am-8pm
Sat: 9am-5.30pm
Sun: 10am-6.30pm

Our rating system

Guest ratings and reviews are the opinions of our guests and not necessarily an expression of Hotel Direct opinion.

Excellent

Excellent

Good

Good

Average

Average

Some problems

Some problems

Poor

Poor