We booked an executive king and we were pleasantly surprised. The room was lovely and clean. White fluffy towels in the bathroom. Fresh fruit , bottled water and tea and posh coffee also. Complimentary refreshments in the evening were a nice touch and very welcome after a day sightseeing. The staff we very helpful and polite. The hotel is situated next to Victoria railway station but you couldn`t hear any noise. The underground service was also very convenient for the major tourist attractions and west end theatres. Booking with hotel direct was easy and communication with them good. Overall a lovely luxurious stay and would definitely consider staying there again.

Hotel has door straight to train st and apolo theatre. Staff excellent nothing too much trouble. Paul concierge knew all bus routes. Lovely room. Good breakfast

The sandards were what you would expect in a cheap hotel. The t.v. had a very poor signal with only a few channels working. The advertised sound system only worked with iphone 5. The room wasn`t clean & looked grubby. Overall we were very dissapointed with this hotel for what we paid.

Bed was so comfy room nice although the hotel very central its surprising quiet only heard ambulance once staff helpful breakfast good

Lovely room and excellent service! Would definitely stay here again.

Excellent position and all the staff were so friendly and welcoming. Didn`t get a chance to do the bar, but the breakfast buffet was very good quality and hot

Wonderful hotel. Very good customer service. Could not do enough for you. We went for my birthday and we were upgraded to a bigger room at check in. Also brought some birthday cake to my room! Really close to the theatre so not too far to stroll back at the end of the night. Would highly recommend the hotel.

The hotel is a very beautiful building, imaculate in every respect. The proximity of the hotel is very good, 2 minutes to the Apollo Theatre. 10 minutes steady walk to Buckingham Palace. 20 minutes walk to Westminster Abbey and the Houses of Parliament. We were met by Nate on the hotel reception desk who could not have been more helpful and courteous a very good ambassador for the company. All the staff at the hotel went out of their way to make our stay at the hotel very enjoyable. We would recommend this hotel very highly.

I got a great welcome on arrival and checkin was quick and easy. I arrived about 1300 as was able to get straight into the room. All the staff are very helpful. The bar and breakfast was very good with plenty to eat. I used the gym which has everthing you need for a workout. It`s Location was perfect as next door to victoria station and within 5 mins walk to the Appollo theatre and Victoria palace theatre. Close to many London attractions like Buckingham palace, st James park etc. I would definitely stay here again.

Fantastic

Absolutely fantastic!! From the minute you walk through the doors you feel like you are somewhere special. Staff incredibly friendly, helpful and polite and the hotel is just immaculate. This was a stay for a special occasion but I will absolutely be back again.

Room was cold, and nobody to fix at 10.00pm. Got a heater which helped. No obvious tel numbers for Reception or in an emergency.

2nd stay at this hotel ... Fabulous ... Lovely room,location brilliant just walking distance to sights. Breakfast ok plenty of choice to set you up for day of sightseeing. Staff very friendly. Definitely recommend

Superb hotel with friendly and helpful staff will definitely stay here again

Excellent

Hotel was superb,the staff couldn`t do enough for you,wish we were there longer.

Room was I bit small but all round great hotel and theatre offer

A very enjoyable stay. Wonderfully helpful staff. All we could have wanted.

Hotel was stunning, great service and comfortable. We would stay again.

I was amazed at the value for money and the outstanding service we received , it was a special time for me and I can not fault the hotel room and the setting of this spectacular hotel. I felt like a Royal .......

Comfortable, spacious room with all stated amenities. Staff were friendly and very welcoming.

The bedroom pillows were awful

Television no freeview and only 4 channels

Actual room and facilities are really nice but the room location (6th floor), involved 2 lifts to get there and our room was directly below the gym. Quite a bit of noise from the station opposite but in terms of location this hotel is perfect- we managed to walk just about eveywhere & would recommend to others.

Public rooms very nice, however bedroom below average for price paid. Room key would not work on every occasion we tried to enter our room The Grosvenor pub closed, 2 G&Ts and 2 brandy and coke £38 in the cocktail bar!!

We have just stayed at The Grosvenor Hotel, it is a beautiful hotel, very clean. The staff were extremely helpful and assisted us with directions to various sites and the bus tours. We will definitely book in here on our next trip to London.

Very good hotel and well situated for main attractions.

The hotel itself was beautiful with really friendly helpfull staff we were on the 7th floor the view was amazing. I also received room service that I had not ordered as it was my 30th birthday the manager sent me a bottle of red wine and a peice of cake decorated with happy birthday and a little note wishing me a happy birthday. It was such a lovely gesture which made the whole weekend more magical. I will be returning to this hotel.

Excellent hotel. Lovely, clean room. Helpful staff. Great location. And surprisingly quiet for such a central location. Will go back there again.

The hotel was lovely, lots of places to eat within the hotel, easy access to Victoria station and buses for sightseeing. Will be booking again next year for my grandaughter`s 21st birthday.

The Grovener was a lovely hotel, loved the food, the staff was polite and friendly.

Good location next to Victoria train station, room was small but to a good standard.

Everyone very helpful and friendly upgraded to executive suite. Beautiful and fab breakfasts. Very central for all trips organised

A great room, comfy bed, very attentive staff and very well located. 10/10

Very well located, enjoyed our stay very much

Excellent quality, excellent service, would highly recommend to others. Thank you.

Excellent hotel the staff are so polite and friendly can`t fault it.

Lovely hotel . Clean and all the staff were very helpful and friendly. Food was good too.