5 star

Royal Horseguards London

2 Whitehall Court, Whitehall, Westminster, London, SW1A 2EJ

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Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our average guest rating is the mean of the most recent 100 assessments.

Average guest rating:

Excellent

93% (1243 reviews)

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Guest rating:

Excellent

28/5/2015

"Royal Horseguards Hotel"

Absolutely lovely staff, very attentive. Loved the rooms, very clean, modern but still with a rustic atmosphere. Perfect!

Guest rating:

Excellent

28/5/2015

"Superb service, excellent location overlooking the Thames. Good value for this well appointed hotel."

Guest rating:

Excellent

25/5/2015

"Luxury and great location!"

Great hotel. Room comfortable with everything you could ever need. Only downfall were prices in hotel £3.50 for a can of coke and £7 for a small bottle of lager. Had food in bar and that wasn`t top quality but premium price!

Guest rating:

Excellent

25/5/2015

"Extremely attentive and helpful staff at the hotel and at every level."

Guest rating:

Excellent

25/5/2015

"Surprise birthday present"

My choice of Hotel as part of my husbands birthday present was a great choice, the staff were friendly & professional. The room was Lovely with fantastic views. A beautiful hotel overlooking the Thames. Thank you to the management & staff for making our stay a memorable one. We have joined your website & will definitely be staying in this special hotel again. Marie & David Bottley

Guest rating:

Excellent

24/5/2015

"Excellent choice for a weekend treat"

We`ve stayed here before and always receive a friendly welcome from all members of staff. Our deluxe room whilst compact, was nicely fitted out and decorated. There was a long queue of people for breakfast on Sunday, but staff managed this very well and breakfast was worth the wait.

Guest rating:

Excellent

17/5/2015

"-"

It was good to be given a room overlooking the River Thames and was a nice touch to give my husband chocolates and birthday greetings. Elemis toiletries, bathroom, bed linen and comfy bed was first class. TV in the shower was useful! Thanks for a wonderful stay.

Guest rating:

Good

14/5/2015

"Hotel was lovely room was ok"

Room was ok but no window well there was but right next to a wall so it felt small but the bathroom was lovely

Guest rating:

Excellent

13/5/2015

"Top class in every way"

We have just stayed at Royal Horseguards for 3 nights and can without doubt recommend it to anyone. The main points to highlight are the central location, the perfect atmosphere and comfort of the hotel and of course the service and helpfulness of the staff.

Guest rating:

Excellent

6/5/2015

"Superb Hotel"

This hotel is highly recommended. The room was fantastic, with a wonderful view, and very quiet. The staff are the most helpful and attentive that we have ever encountered, and we have stayed in many hotels. A wonderful experience, and one we hope to repeat very soon.

Guest rating:

Good

5/5/2015

"-"

The staff are so attentive and caring, we will be back sometime in the future

Guest rating:

Excellent

2/5/2015

"Friendly reception and concierge team "

Guest rating:

Excellent

30/4/2015

"Horseguards, comfortable and as efficient as always."

Guest rating:

Excellent

25/4/2015

"Very welcoming "

Amazing staff and very welcoming, highly recommend

Guest rating:

Excellent

22/4/2015

"Do you want day"

Guest rating:

Excellent

19/4/2015

"Perfect"

Staff friendly, helpful and polite. Old with new surroundings went well together. Room comfortable and hotel position perfect for looking around. The best hotel stayed in.

Guest rating:

Excellent

18/4/2015

"The Royal Horseguards Hotel review"

A 5* Hotel, very traditional with excellent service and every attention to detail. We stayed there for the last New Year Party package, and no hesitation in choosing it when saw it was included on the theatre and hotel package.

Guest rating:

Excellent

17/4/2015

"Comfortable hotel, great location"

We really enjoyed the Royal Horseguards, conveniently located a short walk from Trafalgar Square, Westminster Abbey, and very close to the Underground and the London Eye. The people were very friendly and helpful.

Guest rating:

Excellent

14/4/2015

"Beautiful hotel with friendly service"

Went out of there way to make our stay better with no sense of snobbery about the service. Location was excellent, literally just a hundred yards from Embankment station. Wonderful views and i`d recommend the restaurant.

Guest rating:

Excellent

15/3/2015

"Wonderful hotel and service "

We stayed at the hotel for 1 night. It was beautiful and the staff were friendly and welcoming. We ate at the One twenty One Two restaurant at the hotel and the food,presentation and service were excellent. The food was to die for.

Guest rating:

Excellent

10/3/2015

"Oh what a stunning view of the Thames and the London eye"

The horseguards hotel is smack in the middle of everything. It took us 10 minutes to get to the theatre. The room was so full of character (even had a tv in the shower) the view over the Thames was fantastic we were across from the London eye. We had the best welcome the staff couldn`t do enough for you and although we didn`t have dinner, we had the biggest breakfast in beautiful surroundings. I would definitely stay there again. Was a lot of money for drinks, bottle of water and a Jameson over ice came to £15 which was a lot so we only had one drink. However there are loads of pubs nearby if you want more than one.

Guest rating:

Excellent

9/3/2015

"Pleasant experience and would use this hotel again"

Guest rating:

Excellent

9/3/2015

"The Royal Horseguards"

A wonderful hotel in a fantastic location. We had a beautiful room over looking the river and London eye. The staff are fantastic so friendly and warm made are stay extra special thank you all.

Guest rating:

Excellent

1/3/2015

"-"

Stunning hotel in an excellent location, minutes walk away from theatre land. Highly recommend this hotel, and will certainly return to this hotel without a doubt. Usually stay in a slightly more expensive London Hotel, but this is by far much nicer and better value for money.

Guest rating:

Excellent

28/2/2015

"-"

Great service. Beautiful rooms.

Guest rating:

Excellent

23/2/2015

"Excellent Service and attention to detail"

The hotel made the celebration for my wife`s birthday a very pleasant but brief stay. The view over the Thames was very special

Guest rating:

Excellent

22/2/2015

"Luxury, polite efficient service"

Outstanding welcome, all staff polite and friendly. Only slight problem, one of our rooms was cold, extra heating provided quickly. Restaurant also high class, and good wine choice. Prices high, but central London always is, good value, would go back.

Guest rating:

Excellent

21/2/2015

"The finest hotel we have stayed at in London. The service was exeptional and most friendly stafff."

Guest rating:

Excellent

18/2/2015

"Top quality"

Opulent, great Staff, all the trimmings that makes for a great British hotel

Guest rating:

Excellent

16/2/2015

"amazing hotel. staff so helpful , our requests were dealt with quickly and politely. "

Will stay at this hotel again Without hesitation. Brilliant staff and management. Thank you for making our stay so enjoyable.

Guest rating:

Excellent

2/2/2015

"Luxurious"

Guest rating:

Excellent

2/2/2015

"Excellent stay!"

We were upgraded compliments of hotel to a river view and complimentary champagne and chocolates put in our room as it was our anniversary! Could not fault our stay .

Guest rating:

Excellent

2/2/2015

"Very nice spacious rooms"

Excellent hotel, although they tried to charge us for a breakfast we did not have!

Guest rating:

Excellent

1/2/2015

"Spoilt Rotten!"

Perfect location for sightseeing, great views, wonderful and attentive staff and rooms extremely comfortable. Had a fantastic time and would not hesitate to go back.

Guest rating:

Excellent

5/1/2015

"-"

The hotel and staff were par excellence. I would thoroughly recommended this establishment, the service and food was superb,the room immaculate.Would definitely use this hotel again.

Guest rating:

Excellent

1/1/2015

"Loved the feeling of luxury!"

What a shame the dinner wasn`t good. Steak very tough and for £24 this is not on and vegetables not cooked. Couldn`t get a fork into the sprouts!! As this was a special treat for my mans Birthday came away bitterly disappointed.

Guest rating:

Excellent

16/12/2014

"Amazing Weekend!"

This is a lovely hotel, in a great position for shopping, theartre. The staff are very helpful and will make you feel very welcome. We had the best christmas shopping weekend the hotel made it very memorable.

Guest rating:

Excellent

15/12/2014

"The only problem we had was the ever so noisy air condition"

Guest rating:

Excellent

15/12/2014

"Amazuing, wionde"

Guest rating:

Excellent

15/12/2014

"Top Top Hotel"

Fantastic hotel in a great location, staff can`t do enough to help you. Upgraded free to a river view room. Hotels Direct offer a fantastic service. Top job

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