3 star

St Giles London - A St Giles Hotel

Bedford Avenue, West End, London, WC1B 3AS

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Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our average guest rating is the mean of the most recent 100 assessments.

Average guest rating:

Good

82% (10059 reviews)

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Guest rating:

Good

7/4/2019

"Friendly efficient staff very helpful. Room comfortable. Breakfast not up to much no choice of eggs "

Guest rating:

Excellent

6/4/2019

"I keep coming back"

Third visit, and wouldn`t stay anywhere else in theatre land. Have tried many other "theatre weekend hotels" and this by far outweighs the others. Location, service, room facilities ? can`t be beaten.

Guest rating:

Excellent

6/4/2019

"-"

Hotel is very well situated for visiting all the main attractions. It is a hop, step and a jump from Tottenham Court Road metro station. There was plenty of variety for breakfast, cooked, continental and cereals were plentiful. Although fresh fruit was limited, it was also available.

Guest rating:

Excellent

5/4/2019

"Lovely hotel"

The hotel was great , nice & friendly staff , room was lovely and clean. The choice of bars and food was really good. The only thing I would of appreciated is an actual tea spoon to make my crew in the room

Guest rating:

Average

5/4/2019

"Decent base for 1 night stay & convenient for theatre land"

Room, though small, was clean & comfortable. Staff helpful & friendly. It was very busy so it was pandemonium in public areas at times & breakfast involved queuing for around 5 minutes.

Guest rating:

Excellent

5/4/2019

"-"

Excellent

Guest rating:

Good

4/4/2019

"-"

Perfect for a night stay

Guest rating:

Excellent

3/4/2019

"Great!"

The room isn`t that big but big enough because when you`re in London you don`t spend much time in the hotel room. The service was great!

Guest rating:

Some problems

1/4/2019

"-"

Very small twin room and bathroom. The room was hot and stuffy, but with the window open the noise from outside made it impossible to sleep. Very small bathroom towels. The breakfast was adequate, but nothing more.

Guest rating:

Average

1/4/2019

"Hotel itself was good, service was good and breakfast was great but......."

The lifts didn`t seem to be working. We got fed up of the very long wait and used the stairs instead, but not everyone can do that. On Thursday evening, quite late, we were at the hotel bar and there was a drunk girl knocking over stools and being generally loud and obnoxious. After a while we realised that she was an employee as she walked behind the bar and was talking to the bar staff. We thought her behaviour was inappropriate.

Guest rating:

Excellent

30/3/2019

"-"

Friendly staff and lovely room. Close to theatre

Guest rating:

Good

28/3/2019

"-"

Have stayed at this hotel many times before, brilliant location, downside the room we stayed in needs a refurbishment, spotlessly clean, had problems getting to sleep due to roadwork`s during the night. Despite that would stay at st Giles again.good breakfast.

Guest rating:

Excellent

28/3/2019

"Clean room good breakfast helpful staff"

Guest rating:

Excellent

26/3/2019

"Great little Hotel"

Always try to stay here, very conveniant for shops, theatres covent garden, love this hotel,staff lovely, helpful too Breakfast good. Rooms may be a bit small but what do you expect for the price? very clean, can`t say enought about St. Giles excellant stay.

Guest rating:

Average

26/3/2019

"-"

Had a issue with noise in our room ( found out it was the. Radiator,water hammer) they offered to move us when I complained at 2am but I couldn`t be bothered but said I`d move following morning, when I went to reception following morning there was no record of it been logged ( I`m sure receptionist thought I was lying) but she did find us a room there and then, our new room was good apart from the big air conditioning unit out side but we were that tired from lack of sleep we eventually had a good night sleep .

Guest rating:

Good

23/3/2019

"Great stay"

The hotel was easy to find and located in a very accessible area. Check in was quick and easy even though it was busy when we arrived. The room was good for what we needed as it was only somewhere to sleep. Breakfast was very nice and there was plenty to choose from and I would definitely stay here again. Just a couple of things that could have been better was the lifts, there are lots of them but you have to wait a really long time for one to come, the towels were all very small and the blind in the window wouldn`t close.

Guest rating:

Average

23/3/2019

"Great Loacation"

Comfortable stay, very pleasant and courteous staff. Hotel itself is looking a little tired.

Guest rating:

Good

22/3/2019

"Good hotel"

Great breakfast

Guest rating:

Average

21/3/2019

"-"

Friendly staff, tasty breakfast . Rooms were small. Bed covers kept coming off. Asked for modern room but felt they were abit run down . Very good location though.

Guest rating:

Excellent

21/3/2019

"Very convenient location for all needs"

Guest rating:

Good

19/3/2019

"There was a lack oh hotel information in the room but good position, rooms and breakfast. "

Guest rating:

Excellent

19/3/2019

"Would highly recommend this hotel. Good location. Excellent service, excellent restaurant & 24 hr ca"

Guest rating:

Good

18/3/2019

"Good position for all theatres, would recommend to others."

Guest rating:

Good

18/3/2019

"handy for west end-close to totteham Court tube station-Gym and pool availble at small charge."

a 3 star hotel which is about right-

Guest rating:

Excellent

18/3/2019

"-"

great night stay, very comfortable, breakfast first class, staff very pleasant and helpful,

Guest rating:

Average

17/3/2019

"Nice hotel"

Hotel was clean and comfy, rooms are small with poor lighting, breakfast was good and staff were nice

Guest rating:

Good

17/3/2019

"Staff friendly. Towels small and old - could do with being replaces"

Guest rating:

Good

15/3/2019

"-"

Everything at hotel very easy check in and check out very good didn`t have to queue breakfast good have used hotel twice would not hesitate to use again thankyou

Guest rating:

Excellent

12/3/2019

"fantastic location, lovely staff, faultless stay"

this was booked as part of a rail deal for a friend and myself to visit London, i would like to thank the staff at the hotel for making it a trip to remember, they could not have been nicer, the food was superb, the rooms were spotless, the hotel is a pleasure to stay at, i am looking forward to a return visit very soon, thanks again for a great stay.

Guest rating:

Poor

12/3/2019

"Won`t stay here EVER AGAIN"

Staff sullen (Melissa). Room small and cramped. I believe theatre break guests get the rubbish rooms. Won`t stay here again

Guest rating:

Excellent

11/3/2019

"Great weekend"

Very friendly and helpful , will be booking again , thank you

Guest rating:

Good

9/3/2019

"Staff are wonderful"

Our room was clean a bit small but the staff attentively looked after you from entering and leaving

Guest rating:

Good

7/3/2019

"Excellent service. Adequate room"

Hotel located centrally which was ideal. Small room adequate for an overnight stay. Service in Sage and chilli restaurant excellent. The staff went out of their way to cater for my dietary needs.

Guest rating:

Good

3/3/2019

"-"

Reasonable sized room and bathroom. Duvet on the bed was much too heavy and hot - had to take it off the bed during the night and put a blanket on instead. Very busy at breakfast, but it`s well organised and there was a good choice of food and drink

Guest rating:

Excellent

1/3/2019

"-"

Great hotel. 3rd time of staying there now and always enjoy

Guest rating:

Excellent

1/3/2019

" Sry central "

Not only is it close to shops in Oxford street but is also close to Covent Garden and within walking distance of a great deal of theatres plus there are lots of eating places

Guest rating:

Average

1/3/2019

"Not great"

Lobby was stunning, rooms didn`t match up. We had a generator outside the window that hummed extremely loudly day and night, you couldn`t hear London which is good but all we could hear was the noise from the generator. Staff friendly food was great

Guest rating:

Good

28/2/2019

"Good value excellent location"

Clean tidy, good house keeping, more than sufficient for breakfast and all restaurants used and all of a good quality. Needs a lick of tlc in places but overall good.

Guest rating:

Good

28/2/2019

"Good hotel "

Enjoyed a comfortable 2 night stay. Staff courteous and well organised. A bit noisy at times. Lifts could not cope with the number of guests. Always a queue. Had to use stairs on occasion. Not ideal as on floor 7. Very good apart from this. Would use the hotel again.

Guest rating:

Good

26/2/2019

"tv too small, no proper lounge area and dining room too small."

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