3 star

St Giles London - A St Giles Hotel

Bedford Avenue, West End, London, WC1B 3AS

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Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our average guest rating is the mean of the most recent 100 assessments.

Average guest rating:

Good

82% (10059 reviews)

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Guest rating:

Excellent

25/2/2019

"Comfortable "

Good clean rooms , food availability very good . Staff pleasant all round .

Guest rating:

Some problems

24/2/2019

"-"

Only 1 towel for 2 sharing a twin room, Pool doesn`t open till 11.15 Sunday morning, already checked out

Guest rating:

Poor

24/2/2019

"Room smelt of urine had to keep window open all night kettle was leaking really bad , dangerous"

Guest rating:

Good

21/2/2019

"Good homely Hotel "

Easy efficient check in,all staff very helpful,our room a bit small but very clean and tidy,a good Hotel And a very good location. Would recommend.

Guest rating:

Good

21/2/2019

"Memories"

It was very easy to register and our room was ready. The room was was clean, tidy and comfortable. A bonus was having Hudsons right next to the hotel. The meal was very good and the service excellent.

Guest rating:

Excellent

21/2/2019

"Fantastic hotel"

Lovely and clean food excellent staff very helpful would stop here again

Guest rating:

Average

19/2/2019

"Adequate Hotel in Good location"

Guest rating:

Excellent

19/2/2019

"-"

Everyone very helpful, great stay

Guest rating:

Excellent

16/2/2019

"Best hotel for theatre breaks"

Second time we have stayed at St Giles, having tried various other hotels for the purpose of theatre visits, and this visit did not disappoint. Space in London hotels is always a problem, but St Giles make really good use of what is available and provided for guests. Facilities are excellent - choice of restaurants/bars/snack bars, and excellent service from all staff we encountered. First time we have used the leisure centre and, apart from four staircases to get to it! - were very impressed with the pool. Will definitely be returning, and have recommended St Giles to others who have now booked.

Guest rating:

Excellent

15/2/2019

"Lovely place"

Great hotel. Room was nice and very clean. Will be staying here again

Guest rating:

Good

14/2/2019

"Location perfect for central London. Clean, good bed and plenty of choice for breakfast. What more c"

Clean, good bed, plenty of choice for breakfast, helpful staff. Rooms are small but adequate. What more can you ask for the price?

Guest rating:

Average

11/2/2019

"St.Giles"

A very good location.Room was a bit small but clean.Seems to cater for a lot of people but all ran smoothly.Long time waiting for lifts at times.Nearest tube station just around corner.Special mention to Onur for his customer service.

Guest rating:

Some problems

11/2/2019

"Satisfactory "

Hotel rooms had a group of 9 guests for a hen weekend. Corgiege excellent service getting us taxi to go to our venue. Hotel rooms very simple but clean however single room smelt damp. Waited ages for lifts and stairs badly signposted especially and stairs I felt were unsafe especially with cases or bags. Hotel rooms could do with a revamp as a little worn compared to rest of the hotel.

Guest rating:

Good

10/2/2019

"-"

Room was snug but clean. Staff friendly and helpful. Food very good. Enjoyed our stay. Thanks.

Guest rating:

Excellent

6/2/2019

"Very Good Breakfast and so handy for most West End Theatres, Shopping and good museums close-by"

We have stayed her before and was not disappointed. We took advantage of the 2 course pre-theatre meal at a very reasonable cost in the hotel and the went to the excellent new `9 to 5` Musical, 2 stops away from Tottenham court tube station almost next door. What more can you ask from a 3 star hotel in London, we will be back soon

Guest rating:

Average

6/2/2019

"satisfactory"

single room very small for a big chap but otyherwise ok

Guest rating:

Good

5/2/2019

"Nice breakfast. "

Guest rating:

Some problems

4/2/2019

"Noisy plumbing in the East wing"

We have stayed at St Giles several times as we like the central location.We were allocated room 572 in the East wing. No complaint about the room - very clean and had a decent view over London. The plumbing, ie. toilet flush, was very noisy. Unfortunely I was awakened a few times during the night because of this and I was there for three nights!

Guest rating:

Good

4/2/2019

"Friendly, proficient staff, excellent location, adequate breakfast, plenty of choice for refreshment"

Guest rating:

Average

3/2/2019

"excellent location"

Room quite small, but the bed was hopeless! Not even a double -we felt like we were going to fall off! Made for two very restless nights, and the consequential tiredness in the day.Hotel fine in other aspects ,but be aware of small beds!!

Guest rating:

Good

2/2/2019

"Great hotel great location "

We really enjoyed our stay at St Giles we made use of the leisure facilities next door the room was clean warm and comfortable the buffet breakfast offered a great choice sadly the sausages were inedible

Guest rating:

Poor

1/2/2019

"So dated"

The bar area and reception area very nice, but room was awful, so dingy and dated. It`s I a great position in Tottenham Court Road, but that`s the only thing going for it

Guest rating:

Good

28/1/2019

"Room decor was tired and would benefit from a makeover"

Guest rating:

Average

28/1/2019

"-"

hotel was nice room 952 had the noise off the lift going up and down all night apart from that it was fine.

Guest rating:

Excellent

27/1/2019

"At Giles hotel in Bloomsbury."

Quite impressed with the hotel, staff, and food. Had a slight problem with the shower, which couldn`t be fixed so we were able to move rooms. I think this could have been solved earlier but as we were only there for two nights it was not a huge problem.

Guest rating:

Excellent

26/1/2019

"Great location hotel"

Guest rating:

Some problems

26/1/2019

"Not great"

Room was small, wouldn`t want to spend more than one night. The main problem was that it was awfully noisy . I don`t know if our room was above some sort of machinery but it hummed and wirrred constantly. Very hard to sleep. Could not open the window as the noise was louder if we did.

Guest rating:

Average

23/1/2019

"Exceptable accomodation"

very small room but adequate for a night stay. breakfast was good

Guest rating:

Average

22/1/2019

"-"

Room a reasonable size and clean. However the blinds don`t completely cover the windows and a lot of light was let in, almost enough to read to. Also being on the second floor meant the street noise could be heard. Cooked breakfast was okay, it would have been to have had a choice of fresh fruit the fruit salad was incredibly limited and although jam was available I would expect to see honey as well. Whilst serving cheese and ham the ham was processed and no crusty rolls to go with, just croissants! Also on arrival the lady a reception wasn`t interested, she made no eye-contact and not smile. However the rest of the staff were pleasant and helpful.

Guest rating:

Excellent

20/1/2019

"All round excellence."

Just a stones throw from Tottenham Court Road underground station and enjoying the benefit of a very large and well equipped gym and swimming pool next door to which there is direct access. The staff were all efficient and courteous, our room very clean and breakfast was excellent. I would happily stay there again.

Guest rating:

Excellent

20/1/2019

"Overall satisfaction - super service and the hotel in the middle of everything interesting in London"

We have been at St. Giles two times and every time we have enjoyed the hotel, it`s service, staff and being in the middle of everything we need to experience in London. We will certainly recommend St. Giles anywhere, everywhere.

Guest rating:

Excellent

20/1/2019

"Great position in London 2 min walk to central line station"

Clean good breakfast friendly staff comfortable bed everything you need.

Guest rating:

Poor

19/1/2019

"St Giles "

Hotel is in a great area for seeing London`s Covent Garden and theatreland. Right beside Tottenham Coirt underground £2.40 journey travelling from Paddington, changed at Oxford Circus. 5 minute walk to hotel. Staff and check into hotel great. Classic double rooms aweful. So small that you cannot pass oneand ankthe inthe room, must be sold to single people. Carpets absolutely filthy, bathroom tiny. Had to be moved on first night as we had a continuous very loud whirring noise in room 126 moved to 413 on TCR facing a bust noisy road. Horrendous. Staff helpful but hotel full as I was awilling to pay an upgrade to a KS room, none available. Very disappointing.

Guest rating:

Good

17/1/2019

"-"

We had a 2 night stay and unfortunately, had a very bad experience at breakfast, caused by one of the staff. Luckily this was addressed and resolved, quickly and to our satisfaction by Melania, the mangeress. Otherwise we had a lovely time and would still recommend the hotel

Guest rating:

Excellent

16/1/2019

"London stay"

We stayed at the st Giles for 2nights and would recommend this hotel to all our friends everyone were so helpful and always smiling the location is brilliant as you are right in the heart off London .for shopping and seeing a show

Guest rating:

Excellent

15/1/2019

"All good, including competative priced pre- theatre meal"

Guest rating:

Excellent

14/1/2019

"-"

Clean, comfortable, good value & perfect possition

Guest rating:

Excellent

14/1/2019

"-"

Excellent service. Comfortable beds. Good food.

Guest rating:

Average

12/1/2019

"-"

Fab

Guest rating:

Excellent

12/1/2019

"great location very helpful staff"

second visit and when next in London will stay there again

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Guest ratings and reviews are the opinions of our guests and not necessarily an expression of Hotel Direct opinion.

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