3 star

Old Waverley Hotel

43 Princes Street, Princes St - New Town, Edinburgh, EH2 2BY

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Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our average guest rating is the mean of the most recent 100 assessments.

Average guest rating:

Good

88% (883 reviews)

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Guest rating:

Good

16/12/2012

"Very good."

Clean, comfortable and very convenient, right on Princes Street. Remarkably quiet, considering location. Staff helpful. Breakfast good.

Guest rating:

Excellent

15/12/2012

"Ideally situated, nice and clean, would recommend!"

Staff were helpful, room was nice and clean, if a little small, very well situated for local attractions and shopping. Would certainly stay again.

Guest rating:

Excellent

14/12/2012

"Hidden Gem of a hotel"

I stayed at the Old Waverly at my daughters suggestion. I am glad I listened. The hotel has a fantastic location near the train station and close to the bus for the Edinburgh airport. The staff was very helpful! I plan on staying there again soon! Only problem, the ever present stairs in Scottish hotels!

Guest rating:

Average

13/12/2012

"-"

Room cold at window area. Staff pleasant and breakfast average.

Guest rating:

Poor

11/12/2012

"pokey wee room with small round window overlooking rooftops. "

We stayed in room 618 for 2 nights & it reminded me of a 1 night stay we had in a Blackpool Guest House in the 70`s. Absolutely horrific. On the 2nd night we were wakened at 2.00 am by the racket from next door. We hoped they would fall asleep but by 2.25am we phoned reception to complain. Someone knocked on their door(about 3/4 times) before he made himself heard. Peace for about 3 minutes & it started again. We assumed the person would come back to check but at 2.55 we phoned again& again peace was restored for about 5 mins. We gave up & the noise continued until 5.45. We mentioned it when we checked out & they said they were on a final warning after the 2nd visit & that we should have phoned a third time. I would have expected the night porter to take responsibility after 2 calls but no checks werre made. They were less than helpful. Hotel Direct & Waverley are off our lists & certainly not recommended. Worst hotel experience & room since the 70`s

Guest rating:

Good

9/12/2012

"-"

The Hotel was clean and comfortable. The staff were very helpful and friendly.The location perfect for shops and sight seeing. The only complaint was the shower which was ineffective.(This may be because we were on the 6th floor and lack of water pressure). But overall we enjoyed our stay.

Guest rating:

Good

2/12/2012

"A hotel of many contrasts!"

Rooms at the front of the hotel have wonderful views of the busy shopping thoroughfare of Princes Street, with Scott`s Monument across the road and Edinburgh Castle on the skyline beyond .Everything is within easy reach - from Harvey Nicholls to the range of dining choices available on nearby George Street. Rooms at the back of the hotel are relatively small and overlook a dreary building.The best advice is to pay more for aroom with a view! However the absence of blinds in the bathrooms,combined with floor to ceiling [lightly frosted] windows are not for the very modest!Nevertheless we will be returning to theOld Waverley.

Guest rating:

Poor

23/11/2012

"Lack of inportand information at booking and therefore not good, at all, for Hotel Direct."

Guest rating:

Good

21/11/2012

"-"

Staff very pleasant, great to be able to leave luggage prior to booking in, also after checking out of hotel. Rooms clean and comfortable and a good central location.

Guest rating:

Excellent

17/11/2012

"Noise from overnight road works was problematic but not the fault of the Hotel"

Helpful friendly staff, breakfast good. Good value for money for a city centre hotel.

Guest rating:

Average

9/11/2012

"Excellent location"

Felt that the hotel didi not do its best to accommodate allergies despite being told several days before our arrival.

Guest rating:

Average

2/11/2012

"My Only concern was the stairs leading up to the reception. This did not accomodate disabled people "

Guest rating:

Good

24/10/2012

"Pleasant, central hotel"

If you want to be right in the centre of Edeinburgh then this hotel is a great option- opposite the Scott Monument on Princes Street. Rooms are in reasonable condition and communal areas are nice. Reception is one floor up which may be an issue is you struggle with stairs- once you get there though, the upper floors are served by a lift. Breakfast is buffet style and one day we struggled to get tea and coffee from staff (then ended up with two sets!) but otherwise it was good. We tried the hotel dinner menu, which seemed a little pricey when there are numerous restaurants nearby where you`ll get better food and much better choice. I`d stay at this hotel again and would recommend it.

Guest rating:

Good

18/10/2012

"great stay at old waverley was central for everything you need & staff were very friendly"

Guest rating:

Excellent

13/9/2012

"Brilliant position. Clean,spacious rooms. Friendly, helpful staff. Would definitely book again"

Guest rating:

Good

5/9/2012

"Well positioned to take advantage of the Edinburgh sights"

Breakfast somewhat limited with a lack of fresh fruit.

Guest rating:

Excellent

14/8/2012

"-"

Overall the hotel was excellent we enjoyed our stay and would book there again when in Edinburgh if there is a critism it would be that the lift would be more helpful if it went to the street level especially if the more elderly where to stay there but our party had no complaints

Guest rating:

Good

28/6/2012

"great central location"

staff very helpful. food really good. stayed in hotel for evening meal, bill was cheaper than resteurants and bars near at hand. unfortunately, ther shambollic mess at present that is Princes Street, means noise polution is high, but that will apply to all hotels in the locality. room clean and comfortable.

Guest rating:

Good

18/6/2012

"-"

We thoroughly enjoyed our short stay. Room was very clean & beds very comfortable. The view from room 610 was brilliant. Only small drawback was that I had to climb 114 stairs about 3 times daily. I can`t go into lifts as I suffer from claustrophobia !! I did request a lower room way back in March, but unfortunately this didn`t happen. However, the exercise has probably done me good !!!!! Overall an enjoyable stay throughout.

Guest rating:

Good

17/6/2012

"Perfect situation with superb view of `Scott Monument` and the `Castle`"

Hotel very comfortable and clean, only one criticisim and that was the pillows - they were dreadful.

Guest rating:

Excellent

31/5/2012

"been before hope to be in the futiure"

Guest rating:

Good

20/4/2012

"Bk`fast dull/unmarkable. Varied Scottish Oatcakes would improve things. Enjoyed my stay and my room"

Guest rating:

Excellent

5/4/2012

"Stay at Old Waverly Hotel Edinburgh"

We realy enjoyed our stay at the hotel and have no complaints whatever.We did not dine in the hotel in the evening but went to Amicus Apple which was two streets away and would have no hesitation in recommending both these places for a stay in Edinburgh.Well done.

Guest rating:

Excellent

28/3/2012

"Excellent service"

Could not have stayed at a better hotel. Exceptional service

Guest rating:

Excellent

12/3/2012

"Great outlook, lovely breakfast. Enjoyed hotel immensely. Thank you."

Excellent base for exploring central edinburgh.

Guest rating:

Good

7/3/2012

"Great central location, very friendly staff and good breakfast"

Guest rating:

Excellent

25/2/2012

"excellant hotel"

excellant room overlooking princess street Staff very helpful & friendly great value

Guest rating:

Excellent

23/2/2012

"excellent service all round will return in the near future"

Guest rating:

Average

18/2/2012

"-"

We were disappointed with the draft from the windows in our room especially as the bed was directly underneath. There was also no power from the shower and the water was reduced to a trickle at 8am. We didn`t feel it was appropriate to seek help at the time of the morning but it was extremely annoying trying to shower without requisite water. The hotel itself was welcoming and the breakfast was good.

Guest rating:

Excellent

25/1/2012

"Stayed There for Years...whenever in Edinburgh"

Always perfect...and so convenient to Waverly Station and airport connections

Guest rating:

Good

7/1/2012

"enjoyed our stay"

Guest rating:

Excellent

23/12/2011

"GREAT LOCATION"

Lovely hotel with excellent location. Good service, beautiful room and so comfortable. Breakfast excellent too. I will definitely stay here again because it`s just across from Waverley Station.

Guest rating:

Good

20/12/2011

"-"

The situation of the hotel is excellent. The rooms were very nice, clean and comfortable and the staff were helpful. Unfortunately the breakfast was the worst I`ve had anywhere with eggs underdone and everything else overdone. I would recommend the hotel to friends though, just warn them about the breakfast.

Guest rating:

Excellent

13/12/2011

"-"

The Hotel was very clean and the rooms had everything I needed,the only negative point was that the room I was in was at the very top of the hotel and had what I would describe as a porthole as a window so I didn`t have a very good view.If you want a room with a view don`t book the top floor.

Guest rating:

Average

13/12/2011

"Room had a view onto a brick wall. No natural daylight into the room and the room was very stuffy"

Guest rating:

Good

1/12/2011

"-"

Good size rooms and pleasant staff only one word of warning breakfast is advertised as being availabel till 10am when we went to the dining room there were no free tables and 5 other couples in front of us meaning we did not get a table until 9.50am only to find that the hot buffet was nearly empty and most items were not filled up again. If breakfast is available till 10am the buffet should be fully stocked until then!!

Guest rating:

Good

27/11/2011

"Xmas shopping trip"

Arrived approx 6.30.p.m. Thurs 24th Nov. Our room was overlooking Princes Street the view very good. Room clean and with plenty of space - enjoyed every minute we were there. Will be back one day.

Guest rating:

Excellent

27/11/2011

"gerry a excellent barman and member of staff nothing was a trouble"

i have enjoyed another stay at the waverly good clean and tidy rooms. quality restaurant with quality staff look forward to staying again

Guest rating:

Excellent

21/11/2011

"Just like home"

Excellent stay, food good, staff very helpful, accommodation really clean and tidy. Will stay again and if in Edinburgh for the day will certainly eat there

Guest rating:

Good

28/9/2011

"Excellent Hotel"

Had a great stay in the Waverly hotel. Excellent location in the city centre. Only down side was light switch was missing on wall for main lights in the room and I got a shock from a wire when I went to put the light on.

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