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Average guest rating:
88% (873 reviews)
Stayed for 3 nights , 2 minutes walk from Waverley station. Breakfast was buffet style and was a choice of Scottish and continental and was lovely . The staff were very good and attentive, the rooms were very well cleaned . All in all a great experience . Thouroughly recommended
Enjoyed our time here excellent location opposite the train station. Staff was friendly and polite always smiling wouldn`t have a problem recommending or returning for another visit
lovely staff. deco was lovely and the room was lovely. all in all top job
Value for money, close to the station, clean and centrally located
Lovely room, comfortable bed, clean and tidy.Staff very friendly and the breakfast was very tasty.Would definately return next year.
It`s a great hotel to stay in a center of Edinburgh, almost all the most popular places you can reach by walking. And for a very good price
Hotel is slightly dated but clean. Staff are very friendly and helpful. The food is good. We would be happy to stay there again.
Hotel in good location clean and staff polite and helpful
Well placed nice view over Princes Street to the Castle and old town but very, very noisy. Lift does not reach ground floor and a wheelchair user struggled to tackle the main stairs and the later smaller flight past reception to reach the lift. There are nicer more accessible and less expensive hotels on the same street. The room was very warm and the windows opened only about 10cm (4"). The hotel offers nothing other than a base as there are no leisure facilities, whereas other have spas and pools. The room was clean and comfortable but is need of refreshing.
stayed here for the fifth time and once again enjoyed it ... central for everything ,,, straight across road from waverley train station ..we will be coming back
Great location food excellent good overall experience
Ideal location staff warm and friendly and nothing to much trouble room and bathroom very clean would certainly come back
Situated perfectly in the heart of it all and friendly helpful staff. Bedrooms were small but clean and suitable for putting your head down after a spot of sightseeing. Breakfast was delicious although I though too pricey. It`s my third time staying here and I would stay again.
Our room was clean,the bed was really big and comfy,the bathroom was on the small side but it was really modern which made the bedroom look dated,breakfast was excellent,great choice of hot and cold food,only thing I didn`t like was the hotel taking £25 off a debit card to be refunded at a later date if these no damage to our room
Have stayed here before and when visiting Edinburgh would certainly stay here again
We shall definitely booking into the Waverley in the future
Lovely hotel and great location. Our room (216) was spacious, clean and had a very nice en-suite with bath and shower. Facility for left luggage - which was free of charge. The only bad thing I would say is that there are quite a few stairs from entrance up to Reception, so if you have a problem with stairs, this might not be the hotel for you. There is a lift from the Reception area to the other floors which is great. We didn`t eat in the restaurant but it look very nice and the menu was varied. The bar has a very good view looking onto Princess Street. All in all a lovely hotel and we wouldn`t hesitate in booking in there again.
celebrated my husbands 70th birthday here . had a fabulous room . staff throughout the hotel were excellent . can`t waite to return xx
Considering that the reservation was made well in advance of the stay,we were given the last room number on the 6th floor. The room was dark without lighting due to just a small porthole window that looked on to a construction site. We were not informed of this on arrival, so had to keep the curtains closed or were watched by workmen on scaffold,less that 12feet from us. The room itself was ok ,apart from no natural light. Staff were friendly ,and breakfast was very comprehensive. If staying in future, will specify for a room not to the rear.
Everything about the hotel was as expected the only thing spoiling the room was no air conditioning which I know you wouldn`t normally need in scotland but as the rooms are on the main thoroughfare opening windows makes for a very noisy night
Great service and very clean rooms
The Waverley was a joy to stay great staff rooms clean great bed to sleep with even better pillows.Breakfast was wonderful something for every one couldn`t fault it and everything was hot and soon as food was getting low straight away filled straight back up the room was a delight to have breakfast.And the bar area for a late night tipple so relaxing definetly a winner.
Enjoyed dinner on two of our four nights. Superb female Maitre D
It was expensive for one night, although probably due to the Open Championship in progress, Moderately comfortable, breakfast fine, but disappointed in the Hotel`s policy of taking an extra £25 precautionary swipe of my Credit Card, supposedly against incidentals. I had prepaid the Hotel in advance for my stay, and thought the insistence on an extra credit was somewhat insulting, as if I was not to be trusted. I complained to the Manager about the process, who said it was quite normal. In my 50 years of travelling I have not been asked for this before. it would be a few working days before the unused amount was back on my account. I would not use this Hotel chain again
Great central position, friendly staff and nice breakfast. The room was compact but clean and everything you needed was there. We will definitely come back.
Very nice and pleasant place to stay, well located, with a very nice and helpful staff from the reception ending on housekeepers, clean and cozy room with the necessary comforts, I can confidently recommend
Accommodations were very comfortable and generally terrific. The only drawback was no elevator from ground level.
The steps up to Reception were rather daunting especially for the elderly carrying suitcases!
Good location; bar meals good. Breakfast slightly disappointing - could have been more continental choices. No natural light in Room 207 and could not reach to turn air conditioning off. Chilly in bar on the Friday evening.
The hotel is very central for sightseeing and night life. The room was quite small but was clean and had everything you need. We did not eat in the hotel so can not comment on that but the service at reception was great.
When we arrived at your hotel we found the staff excellent and very helpful and the room was very good unfortunately my partner took unwell and we had to catch an early train back to motherwell so we were unable to enjoy Edinburgh but we would like to thank your staff for their help
Room was clean & OK but the restaurant is basic and expensive for what it does.
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Guest ratings and reviews are the opinions of our guests and not necessarily an expression of Hotel Direct opinion.