3 star

Astor Court

20 Hallam Street, Central London, London, W1W 6JQ

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Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our average guest rating is the mean of the most recent 100 assessments.

Average guest rating:

Good

82% (1002 reviews)

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Guest rating:

Some problems

11/6/2018

"Room smelt of damp and bathroom had water damage"

Room was clean but quite tired. Smelt quite badly of damp which seemed to come from a badly water damaged bathroom floor .breakfast was seriously lacking as continental - only meat was processed ham, only fruit was tinned pears and only bread was white. I`ve seen basic but this was quite sad. To top it all it wasn`t even near the theatre!! I`ll stick with a Travelodge next time!

Guest rating:

Average

29/5/2018

"Good location"

Good location. Bed was very comfortable. Bathroom could have been better maintained but having said that all in working order. . Breakfast menu could be improved. Great price though. Would consider again. Hotel reception very professional and helpful

Guest rating:

Excellent

28/3/2018

"Charming Rooms"

My friend and I loved our stay at Astor Court. The beds were comfy. The room was clean and staff were very friendly and helpful. We took a cab to the theatre, but found the location to be very central to the train and shops.

Guest rating:

Good

22/3/2018

"Mostly excellent"

Food,cleanliness,facility Food,situation and comfort,cleanliness all excellent. The noisy lift is a problem during daytime. One small problem on the bathroom sink is that the plug mechanism is not functioning.

Guest rating:

Average

17/2/2018

"Noisy room"

Nice clean room . Bed uncomfortable as it`s too hard and needs a mattress cover. Staff are helpful and friendly. Breakfast was poor, tinned fruit! Rolls hard and stake.

Guest rating:

Excellent

10/2/2018

"very friendly was upgraded very spacious and comfortable"

Guest rating:

Good

19/1/2018

"-"

Nice and clean, a little creaky and I could hear the rumbling of the underground which was strangely therapeutic!! Good value for a theatre break.

Guest rating:

Excellent

11/1/2018

"-"

No faults what so ever about the hotel. Room was even bigger than expected. Breakfast was brilliant! There was a bit of building going on but it didn`t affect our sleep.

Guest rating:

Good

4/1/2018

"-"

Hotel was very nice but constant noise from the underground trains let it down.

Guest rating:

Excellent

30/12/2017

"Perfect"

The hotel staff, room and service was just perfect. Will be back.

Guest rating:

Excellent

17/12/2017

"Astor Court "

This is the 2nd time I have stayed here. Hotel beautifully clean, staff friendly and helpful. I would definitely stay again and I would highly recommend!

Guest rating:

Excellent

4/12/2017

"Lovely Hotel in Great Location"

We greatly enjoyed our stay at the Astor in a lovely room for three - we were delighted to find 3 single beds rather than the usual double plus single, so no-one had to share beds. The staff were very friendly and helpful. We were able to leave our luggage from early on Day 1 til late in Day 2 so that we didn`t have to carry it around. Easy walking brought us to Oxford Street to enjoy the Christmas shops. Breakfast was varied and plentiful. What more could we have asked? Highly recommended

Guest rating:

Poor

2/12/2017

"Hotel is like a Blackpool guest house in the 70s"

Only good thing about it is the location. In all other respects - awful. Rooms are terribly dated and basic, the bathrooms are a joke and worst of all - all day and night you hear the London Underground running underneath your room, with constant din and vibration. Worst hotel I`ve stayed in London in over 25 years. Avoid at all costs.

Guest rating:

Good

28/11/2017

"Good comfortable hotel in central London "

A pleasant nights stay, very pleasant helpful staffordable. Only negative was the noise from the lift in our downstairs room

Guest rating:

Excellent

25/11/2017

"-"

The hotel was lovely. The staff were more than helpful, The breakfast was superb. What more can say.

Guest rating:

Some problems

25/11/2017

"Could not have a bath properly "

Guest rating:

Good

15/11/2017

"-"

Great location. comfortable and clean hotel. Good continental breakfast.

Guest rating:

Some problems

29/10/2017

"Needs a revamp "

Won`t stay at this hotel again, rooms very tired and need upgrading, don`t expect a good nights sleep as beds are very uncomfortable and desperately need new mattresses. Can hear noise from the underground too... Good points : Lovely front of desk staff and breakfast really good. Within walking distance to menu attractions & shopping.

Guest rating:

Good

13/10/2017

"Lovely clean comfortable hotel"

Breakfast was a bit lacking in variety but was adequate - also a bit of a squeeze in the dining room

Guest rating:

Good

2/9/2017

"-"

Hotel was clean and room nice.Seperate toilet and bathroom is good but it could have done with a small wasbasin in the toilet .

Guest rating:

Good

30/8/2017

"-"

Room very warm and couldn`t open windows as on ground floor. Very clean and staff friendly. Breakfast room could be bigger as queued for breakfast.

Guest rating:

Good

28/8/2017

"Good location"

Room quite small- no ventilation in bathroom which made showering uncomfortable.

Guest rating:

Good

27/8/2017

"Tube Noise Under the Hotel"

Clean and sufficient for the short night stay.

Guest rating:

Good

27/8/2017

"-"

Practical rooms. Lift to all floors except breakfast room. Clean and comfortable.

Guest rating:

Average

2/8/2017

"Intrusive noise from Underground trains"

Guest rating:

Good

24/7/2017

"Astor Court"

Nice spacious clean room on ground floor in a good location 5 mins from Oxford St Only negative was the layout at breakfast although the room was light and airy it was too small when busy but the continental breakfast was fine

Guest rating:

Average

10/7/2017

"-"

Hotel was nice however our room was old fashioned and the tv didn`t work. The rooms were grumpy and the towels had stains after a wash. I was pleased with the breakfast and I felt the staff were helpful and welcoming. It made do for a couple of nights and the location was perfect.

Guest rating:

Some problems

29/6/2017

"The hotel room was like an oven...no air con. and no fans provided. No ventilation in the shower ro."

Guest rating:

Good

18/6/2017

"Great location,clean rooms,good breakfast"

Good sized rooms, bit disappointed that we requested three single beds in each and had a double and single-not ideal for 3 ladies but we managed! It was very hot weather so one room really hot - fans in them would be appreciated. Staff friendly, helpful and efficient.

Guest rating:

Excellent

16/5/2017

"-"

Had a very comfortable room. I would like to stay again later in the summer but on enquiry found that they do not provide air conditioning. This will not suit my American guest if the weather is hot then.

Guest rating:

Excellent

15/5/2017

"-"

All staff were very friendly and helpfull.

Guest rating:

Some problems

14/5/2017

"-"

Booked for 2 nights, upon arrival everything was fine, bath is disgusting it`s needs to be replaced! Throughout the night, constantly itched in the bed, couldn`t wait to get home. Can hear every little noise. Wouldn`t stay here again

Guest rating:

Good

7/5/2017

"Very convenient hotel"

I had booked a quadruple room and was delighted to find we had 2 rooms in an apartment style area. A twin and a double. All very comfortable, nice big towels, good shower...everything we needed to make our stay complete. Breakfast was simple but plentiful, if you are a decaf drinker like me bring a sachet from your room as they do not have any in the breakfast room and I was told I should have brought it with me!!!

Guest rating:

Good

25/4/2017

"-"

Our three single bedded room was very nice and very clean and cosy. Our only negative points were that we did not find the beds too comfy and the pillows are rather hard. Also at breakfast if it`s busy there is not a lot of room to move around the tables. Apart from this we thought the hotel was very accommodating and staff nice and friendly.

Guest rating:

Excellent

27/3/2017

"Perfect location"

Offered us just what we needed. Would stay again.

Guest rating:

Good

26/3/2017

"-"

Plug sockets need to be in better places, had to put the kettle on the floor to boil it! Be aware, the tube line runs right underneath but still overall quite nice.

Guest rating:

Good

11/2/2017

"Rooms a little tired but spotlessly clean."

Guest rating:

Good

1/2/2017

"Lovely room very clean and tidy , staff very helpfull and friendly , enjoyed our stay would return "

Guest rating:

Good

27/1/2017

"superb location"

good hotel, very comfortable. nice breakfast also. superb location

Guest rating:

Excellent

13/1/2017

"Far better than expected and we thought it would be good"

Lovely comfortable room with everything we wanted. Staff were also lovely and so helpful. Breakfast offered a wide choice and had everything that we wanted - those wanting an "all day" English fryup that leaves you with "all day" indigestion might be disappointed but we had meuseli, fruit juice, fruit salad, yogurt, croissants, pain o chocolat, six kinds of bread and bread-rolls, ham, cheese, eggs, toast,butter, jam and teas and coffees aplenty. For me the wonderful staircase in brass and wrought iron epitomised this hotel which will definitely use again. I had the three best nights sleep in the past 12 months at The Astor Court which is situated very conveniently for the tube and has Oxford Street within easy walking distance. Thank you Astor Court - see you again very soon.

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Some problems

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