Hotel Direct invites all departing guests to rate and review their chosen hotel.
To ensure our guest evaluation is always up to date and to allow for hotel improvements, our average guest rating is the mean of the most recent 100 assessments.
Average guest rating:
90% (170 reviews)
13/11/2016
"Fab hotel"
Hotel was lovely staff very attentive. Brilliant location.
4/11/2016
"Lovely comfy hotel"
Lovely comfy hotel. First room we were offered was a little noisy from the air conditioning unit outside. We were given another room which proved ideal. The bed was so comfy with a lovely quilt. The shower was ideal. I ordered smoked haddock and poached egg for breakfast but the portion was minute. I decided to help my self to food and it all proved great. You could not have wished for a better breakfast.
24/10/2016
"Great location"
Ideally situated for all the main attractions. The room was quite small but very comfortable and the bed although only a double was heavenly to sleep on with some of the comfiest pillows I`ve ever come across. The room was very clean and had everything you need for a weekend city break. Had we been staying longer we would probably have upgraded to a larger room.
14/10/2016
"Great service, staff & hotel"
We told the hotel we were celebrating our 25th anniversary, they gave us a free upgrade to a deluxe room and later delivered a cake & card to us!!
Expert advice
1800 937 937
Mon-Fri: 9am-8pm
Sat: 9am-5.30pm
Sun: 10am-6.30pm
Our rating system
Guest ratings and reviews are the opinions of our guests and not necessarily an expression of Hotel Direct opinion.
Excellent
Good
Average
Some problems
Poor