4 star

Byron Hotel

36/38 Queensborough Terrace, Bayswater, London, W2 3SH

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Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our average guest rating is the mean of the most recent 100 assessments.

Average guest rating:

Good

84% (434 reviews)

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Guest rating:

Good

2/4/2018

"-"

Very small room. And a very poor breakfast.

Guest rating:

Some problems

17/3/2018

"Hotel changed by hotel Byron to sister hotel as no hot water."

I was contacted on my day of departure as the hotel had developed problems with hot water transferred to sister hotel Blandford which was very good, rooms a bit small but had everything required. Good aircon / heating plenty of hot water with powerful shower. Staff were excellent and the hotel in a very good location would stay again.

Guest rating:

Some problems

15/3/2018

"-"

No hot water therefore no shower , shaving in cold water, no heating guests sat in coats for breakfast .poor flush system in wc

Guest rating:

Excellent

12/3/2018

"-"

Very clean and comfortable. The staff were polite, efficient and helpful. Tube stations nearby with easy access to main attractions. Would visit again

Guest rating:

Excellent

9/3/2018

"lovely,very beautifull inside. Hotel staff very helpfull and friendly!"

Guest rating:

Excellent

9/3/2018

"Cosy but comfortable"

Single occupancy of a small double room - space would have been tight if I was sharing, but fine for my requirements. Comfy bed and spotlessly clean shower room. Tea and coffee provided (hidden in desk drawer), good breakfast, friendly staff. Hotel reserves timed slots for breakfast to stagger demand; this seems to work well.

Guest rating:

Good

7/3/2018

"Friendly staff, comfortable rooms clean and adequate"

Guest rating:

Excellent

6/3/2018

"great location, friendly staff, clean and warm"

Guest rating:

Excellent

20/2/2018

"Excellent hotel staff very helpful and friendly made to feel very relaxed very clean "

Guest rating:

Excellent

19/2/2018

"Clean, Comfortable and Welcoming "

We were made very welcome by the receptionist nothing was too much trouble. The room was very pleasant and spotlessly clean with comfy beds and great pillows. There are plenty of restaurants and shops within walking distance and the tube station is just a couple of minutes walk. We will definitely be returning

Guest rating:

Average

18/2/2018

"-"

Room was ok, would benefit from tea/coffee making facilities, continental breakfast was good and staff friendly

Guest rating:

Average

12/2/2018

"Small r"

Guest rating:

Average

5/2/2018

"Rooms a little small, especially around the bed for access, but generally ok"

I think the Hotel is adequate for an overnight stay, as mentioned above access around a double bed was poor. Would like to see a more modern TV, well at least one that worked.

Guest rating:

Excellent

20/1/2018

"Outstanding service and hospitality provided."

On arrival to the Byron Hotel an instant warm welcome was given from the hotel manager, Rayi Dasondi. The reason for our visit was to celebrate my moms 60th Birthday. This was made extra special by kind gestures made by Rayi, he is an asset to the business and for that reason, should I wish to book further theatre breaks I will definatley be booking the Byron Hotel. The rooms were clean and comfortable and breakfast was efficient , fulfilling and relaxed. A perfect way to end our stay.

Guest rating:

Average

19/1/2018

"Our room for three was a bit dingy and cold. Staff very helpful and all clean. Breakfast was ok. "

Guest rating:

Good

14/1/2018

"Staff excellent"

Guest rating:

Good

22/12/2017

"Good value "

Very welcoming. Room good although a little hot.

Guest rating:

Good

14/12/2017

"Ideal location to explore London from!"

Guest rating:

Average

13/12/2017

"-"

The place is clean but no milk for tea or coffee. We shouldn`t have to ask, it should be there but slept well.

Guest rating:

Good

11/12/2017

"-"

Not enough staff to cover 24hour bar.insufficient stock in bar.

Guest rating:

Good

5/12/2017

"Convenient location, friendly staff"

Really helpful and friendly staff. Hotel just around corner from tube station & bus routes for easy access to London attractions. Rooms had everything we needed, but were a little too warm (even with windows open).

Guest rating:

Good

29/11/2017

"Good basic hotel"

Ideal basic hotel for a few days break in London

Guest rating:

Excellent

17/11/2017

"Great Hotel!"

We`ve stayed at the Byron Hotel before and find it excellent. Clean and comfortable rooms, comfortable beds, hot water, tea and coffee making facilities, good continental breakfast and helpful, friendly staff. Would certainly stay there again.

Guest rating:

Good

10/11/2017

"-"

Good hotel, friendly and polite staff. Minor maintenance problems: light in bathroom. fault reported and fixed quickly, but then went again and could not be bothered reporting in again. Smell in bathroom: old hotel and they seem to have a problem with drains (not reported as short stay, and they must be aware of problem.

Guest rating:

Good

8/11/2017

"Good value for short stay"

Was a bit far from theatre but that was our error. Nice clean hotel basic but comfortable, room pleasant clean and fresh. Friendly staff, would have apreciated kettle in room and a box of tissues

Guest rating:

Excellent

3/11/2017

"Lovely homely hotel very clean and staff very friendly and helpful"

Ideal location for all bus routes and attractions. Hotel clean and comfortable. Bath and shower which was great, beds made everyday and fresh towels, breakfast was lovely and staff very attentive, tea and toast plentiful we will certainly come back here on on next visit to London. Many thanks for a lovely stay.

Guest rating:

Good

31/10/2017

"-"

For our trip the hotel was fine. A bed and breakfast in good location to access central London.

Guest rating:

Excellent

31/10/2017

"-"

superb service .brilliant hotel would definately use again .

Guest rating:

Poor

26/10/2017

"Awful . Byron hotel . "

First impressions are ok ,nice street . Reception was tidy and the guy was pleasant. Goes downhill from there , we are put on LG floor,along with where the cleaners have their storage/ work room. Room has a strong damp smell throughout, the beds are clean and tidy . Weird dirty damp courtyard thing outside the window . Bathroom is tiny, the shower would only fit someone 4ft. Disgusting shower curtain that sticks to you.Tiles are broken &mouldy. Shower leaked, didn`t drain properly so water flooded everywhere.Towels are clean , needed 4 to mop up the flood .I liked being close to the tube station, ... but I don`t want to hear them ,also don`t want to hear the cleaners at 6 am banging about . I had to unplug the phone as it kept ringing randomly waking us all up .Damp smell persistent through the night making our chests sore . Contential Breakfast was cheap budget food.Disappointing. Would not recommend to anyone ever ! And certainly won`t be back .

Guest rating:

Good

27/9/2017

"Quiet, clean Hotel "

This hotel is located in a good area right next to Hyde park, the bayswater road leads straight down to Oxford street, a 94 bus and 148 bus goes from a few yards from the hotel, if you`re retired you can use your bus pass all around the city x

Guest rating:

Poor

14/9/2017

"Lower basement room, noises from street cold and noises "

Noisy from 6.30 due to store room next door. Basic crowded breakfast tasty room.shower leaking everywhere.basin no pressure control soaks your clothes.avoid at all cost

Guest rating:

Good

10/9/2017

"Nice hotel"

Well situated for travelling in London. Good breakfast though would prefer cooked options included

Guest rating:

Good

7/9/2017

"Small room - but fine for one night"

Clean and convenient - room on the small side - no tea making facilities in room - but fine for one night stay

Guest rating:

Good

4/9/2017

"-"

Hotel was good. I stated in my email the two things that were not good, and a bit dangerous for us. Shower cubilcle could be a bit cleaner - by that I mean the damp fungus mold around the shower door.

Guest rating:

Excellent

29/8/2017

"Lovely hotel with easy reach to all atracsions "

Friendly and helpful staff room was cleanwas clean and fresh breakfast was delishous

Guest rating:

Excellent

21/8/2017

"Near Hyde park and loads of restarant around the tube station. Penthouse Quad room was spcious. "

Guest rating:

Good

20/8/2017

"Good value for cost"

Near facilities of Bayswater.

Guest rating:

Excellent

16/8/2017

"Extremely clean, friendly staff"

Stayed for just one night, very central to everything. What was nice was to see that you weren`t being ripped off for water or soft drinks at only £1 each. Very clean and good value

Guest rating:

Excellent

10/8/2017

"Small, clean and friendly hotel in an ideal location. "

Rooms were small but clean and comfortable. Staff were friendly and helpful. Great location on quiet street but close to bustling area of good restaurants

Guest rating:

Average

24/7/2017

"Rooms very small and bathroom TINY"

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