4 star

Copthorne Tara Hotel London

Scarsdale Place, Wright Lane, Kensington, London, W8 5SR

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Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our average guest rating is the mean of the most recent 100 assessments.

Average guest rating:

Good

82% (474 reviews)

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Guest rating:

Good

14/3/2015

"Lovely welcome from all staff"

The only disappointment was that the temperature control in our room did not seem to work. We found it very warm and as the windows could not be opened either, our ability to sleep was made difficult. Other than that we were very pleased with the hotel.

Guest rating:

Good

8/3/2015

"Fur "

Guest rating:

Average

9/2/2015

"Shabby hotel - needs updating"

Rooms shabby. Not a four star hotel.

Guest rating:

Good

1/2/2015

"Good but could be better"

This is the second time we have stayed at the Copthorne Tara. Overall the stay was good but the breakfast on both days wasn`t hot - plenty of food and good service but unfortunately the food was on the cold side. Cold baked beans aren`t very appealing! Good location for getting up to the West End.

Guest rating:

Good

26/1/2015

"Clean adequate room"

Very handy for the Royal Albert Hall, clean and adequately sized room, the thermostat in the room didn`t go low enough so quite warm

Guest rating:

Average

19/1/2015

"Staff very welcoming and efficient."

Guest rating:

Excellent

18/1/2015

"Very nice hotel with very good service"

Guest rating:

Excellent

12/1/2015

"excellent location for buses and metro"

first rate hotel all staff extremely pleasant and helpful comfortable rooms seviced regularly . highly recomended

Guest rating:

Excellent

12/1/2015

"excellent hotel, enjoyed our stay. staff friendly, room very nice, breakfast lovely, would stay agai"

Guest rating:

Some problems

4/1/2015

"-"

Hotel was nice enough however was given a standard double room not the superior double as booked./

Guest rating:

Average

23/12/2014

"Disappointed! "

overall not up to our previous experience. Room noisey, cluttered, insufficient milk for two (not up to 4* standard). Bed sheet did not fit, towels hard.. Décor sparse. Breakfast excellent, staff excellent. Would think twice about booking again! Sorry

Guest rating:

Average

23/12/2014

"just alright."

Room clean but restaurant needs updating with more food choices. Few problems that were reported but staff not bothered or in a rush to rectify. Disabled parking available but was told to book and pay. Felt this was a ripoff.

Guest rating:

Good

22/12/2014

"location"

Guest rating:

Average

20/12/2014

"-"

My friend and I specifically booked a twin room but were allocated a double room which meant we had to return to reception with our luggage and request a change of room. Annoying. Breakfast was very busy and we had to wait 10-15 minutes for a table.

Guest rating:

Good

30/11/2014

"comfortable stay just off high street kensington"

A good hotel, comfortable and friendly staff. Slightly worn fittings and could hear underground. However, very well located and overall excellent value for money.

Guest rating:

Good

30/11/2014

"Staff amazing"

Clean and friendly. Would stay again

Guest rating:

Good

27/10/2014

"TWO NIGHTS STAY ON VISIT TO LONDON"

Excellent hotel,attentive staff and wonderful food but we lost two night`s sleep as beds were so uncomfortable

Guest rating:

Average

23/10/2014

"No drinking water in the rooms and no room service after 10 pm"

Guest rating:

Excellent

16/10/2014

"1st Class Hotel"

I would reccomend your hotel to any one visiting London. Excellent service, Good Food, & Friendly helpfull staff.

Guest rating:

Good

13/9/2014

"Excellent location for the Royal Albert Hall."

Comfy room. Very busy at breakfast but plenty of staff so quick and attentive.

Guest rating:

Excellent

21/8/2014

"Lived up to their usual standard. Have used before and would recommend to anyone who needs a centra"

Guest rating:

Good

8/6/2014

"Well located, efficiently run hotel"

Overall very good, although the tube station was closed for maintenance during two of our three day stay. Nothing the hotel can do, but it took the gloss off it slightly. Good room, spacious and bright.

Guest rating:

Poor

11/5/2014

"v"

Guest rating:

Good

28/4/2014

"Really enjoyed our stay"

Guest rating:

Good

28/4/2014

"Clean and comfortable"

Guest rating:

Excellent

6/4/2014

"Enjoyed my stay greatly.Room was beautifully clean. Will be back again..."

My only complaint is that the time on the Television clock and also in my friends room was still on Winter time so could cause a problem if one was relying on it . It needs sorting !!!!

Guest rating:

Good

30/3/2014

"Good hotel for weekend stay"

Good location for weekend stay in London - 5min walk from High Street Kensington tube so easy access to West End etc. Hotel itself very good, reasonably priced, friendly efficient staff, nothing too much trouble. Good size superior double bedroom. Good choice of food at breakfast buffet in the mornings. We would definitely stay at this hotel again on a visit to London

Guest rating:

Good

24/3/2014

"Good location from Kensington high street tube."

Had a lovely stay staff very efficient.

Guest rating:

Excellent

19/3/2014

"Room comfortable, cleanliness excellent standard."

Staff pleasant and helpful

Guest rating:

Good

19/2/2014

"Lived up to expectations."

Good place to stay as near theatre land. We had a couple of problems with the room. The lights fused but the hotel services quickly sent an electrician to fix them. There was also a small leak from the toilet that I reported to reception as we checked out. It did not upset our stay at the hotel.

Guest rating:

Good

26/1/2014

"Good Customer Service"

Staff were very polite, attentive and responsive to requests. The room was clean and reasonably spacious and the shower was good. The walls were a bit thin and we could hear the people in the next door room, but this was a minor issue. The only disappointment was the breakfast. We are vegetarian and the only hot options were egg, beans and tomatoes. Hash browns mushrooms and vegetarian sausages would have been nice.

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Guest ratings and reviews are the opinions of our guests and not necessarily an expression of Hotel Direct opinion.

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