Hotel Direct invites all departing guests to rate and review their chosen hotel.
To ensure our guest evaluation is always up to date and to allow for hotel improvements, our average guest rating is the mean of the most recent 100 assessments.
Average guest rating:
94% (430 reviews)
The Hotel was comfortable, clean and right next to Leicester Square. The staff were very extremely helpful.
Great location and good value for Central London hotel
Great hotel with friendly, attentive staff. Rooms well equipped, spotlessly clean with nice décor.
will definitely revisit this hotel so central to everything we wanted to do and see
Brilliant, location, brilliant staff, brilliant rooms. Try it!
We had a very enjoyable stay at this hotel. The staff were very helpful and professional. Our room was exceptionally clean with all the facilities needed. I would recommend every hotel for a stay in London for its central location, professional and helpful staff
Fantastic location opposite M&M World just 5 mins to Chinatown, theatres. Really good location if you are travelling as I did with my 14 year old daughter, no concerns about safety in the night as bustling location.
Great hotel, great room, great service!!! The only letdown was the breakfast was kept warm and not enough, although the quality was there. Such a shame for us as we love a piping hot breakfast!
Friendly, helpful staff. Clean, well-equipped room. Enormous comfortable bed - a few too many pillows perhaps!! View from the windows of room rather depressing in the daylight but this was unimportant as we only stayed for one night. Overall the whole theatre and hotel break was most enjoyable and we will definitely be doing it again.
Just great. Perfect location.
Everyhotel Piccadilly is a good value hotel, perfectly located on the edge of Leicester Square, just a few minutes walk to Piccadilly Theatre and other theatres. It is clean, comfortable and reasonably priced with a very welcoming staff. The room had everything you could need for a stay in the heart of London. Cinemas, great pubs and restaurants on the doorstep. Highly recommended.
in the centre of everything,room was clean,exactly what i expected,also worth noting you get 20% off carpark(multi storey)next door
Turned up to book in for our 10th anniversary and got a bottle of bubbly .very happy.
Great location and amazingly clean hotel. Nothing was any trouble for the hotel staff either. Place was spotless...
Always stay at this hotel and would not change, all the staff are smart, very helpful. The hotel is also very clean and modern and excellent location. 10/10
Lovely hotel with very friendly and helpful staff. Room upgrade was very much appreciated, lovely room with a good view. Everything we could have wanted in a room. Right in the heart of everything from shops, theatres, restaurants and china town. Two tube stations a short walking distance away. Easy walking to many museums, art galleries and tourist destinations. Would highly recommend this hotel.
The drains smelt a bit too... Apart from this, a nicely furnished room a comfortable bed and a great tv!
Staff courteous and friendly, room was stunning. Location was superb.
Rooms at this hotel are very modern, clean and very professional with fantastic tea and coffee facilities. Staff are so very helpful and will bend over backwards to ensure your stay is comfortable and pleasurable, The staff cannot be more helpful if they tried. Highly recommend it here. Breakfast had lots of choice and it was more than we could eat, again very professional but yet staff were so friendly and helpful. Allday menu offered at hotel has everything you really need so as much as there are lots of restaurants in close proximity the needs to go out and eat is not essential. Great location and fabulous views. The manager Ranga what amazing and coming across managers like this are second to none and very far and few between. We will definitely be coming back and will highly recommend to friends and family for future reference
Great hotel. Staff really helpful. We stayed one night only but arrived early and they looked after cases for us. Rooms very good. Everything we needed. Breakfast was very good. Plenty of choice. Hotel well placed to explore but rooms nice and quiet for sleeping.
could not be more conveniently located next to the theatre. Made very welcomes as soon as we stepped through the door Room upgraded as it was out first visit and was nice size, well-equipped - loved the espresso maker and towelling robes. Bed extremely comfortable and large. .Help available for computerised check out and looked after our bag while we went out for the day. Breakfast nothing special but good friendly waitress service.
clean, professional and helpful acroiss the board, worth a stay
A bit basic. A budget hotel for a premium price. If your tech savvy, which I`m not, then you`ll be ok. I couldn`t connect to the wifi for some reason so couldn`t get the app they provide. Reception is really small, bar area is a bit impersonal, but the staff are incredibly helpful.
Lovely hotel great location, one minus be good if the windows opened for some fresh air, other then that perfect ,
Cannot praise the hotel and staff enough. We would definitely stay here again.
To stay at a central west end hotel was part of the special occasion It surpassed our expectations and more - lovely room looking down into Leicester Square, a magnificent English breakfast, and, of course, the welcoming wine, etc., waiting in our room was icing on the cake. Would we do it again? We sure would! Don and Gloria Elsey - Guildford
This hotel is in a fabulous location, it was bright clean and welcoming and the staff were absolutely wonderful. When we come down to London again we will stay here everytime.
Located right in the middle of theatre land, close to tube, galleries, attractions, good bars, restaurants and china town. Room was lovely, very clean, had all the facilities we required and a great view from our window. Hotel staff were very pleasant and friendly, nothing was too much trouble. Would highly recommend this hotel. We will be back.
Great Location, Great Hotel, Great Staff, we will be back.
Couldn`t do enough for us, had a little nick on our travels got to the hotel asked for plasters got given first aid (over the top) but very good, room had everything required, location superb
Perfectly placed with rooms that have all you could need in them.
Massive bed. Free soft drinks in mini fridge. Clean room and bathroom,shower was big. Great views on to m and m world. Close to all things central. Friendly staff. Tea and coffee in bedroom is a defo plus.
Our room was comfortable, even luxurious for us...we loved the BIG beds and the double shower!! The staff were friendly, helpful and accommodating throughout my stay and was always making you feel welcome...thank you, I really enjoyed my stay!
Great hotel in a prime position within the west end, staff are extremely friendly, professional and welcoming, the rooms are modern, well equipped, comfortable and clean, would most definitely stay here again. Great value for money.
Great location and speedy free wifi.
Expert advice
1800 937 937
Mon-Fri: 9am-8pm
Sat: 9am-5.30pm
Sun: 10am-6.30pm
Our rating system
Guest ratings and reviews are the opinions of our guests and not necessarily an expression of Hotel Direct opinion.