3 star

Old Waverley Hotel

43 Princes Street, Princes St - New Town, Edinburgh, EH2 2BY

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Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our average guest rating is the mean of the most recent 100 assessments.

Average guest rating:

Good

88% (883 reviews)

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Guest rating:

Good

15/2/2015

"Great room, great location."

Location is amazing, a stones throw away from Waverley station. Room was lovely, had access to freeview channels on the television. Comfy bed, clean room, only complaint is the wifi isn`t grea. Overall, great stay!

Guest rating:

Excellent

29/1/2015

"Well trained young staff."

Reception was expecting me and ran through the breakfast arrangements, that was worth getting up for. Room clean and had a pleasant outlook, provided everything needed for a short stay.

Guest rating:

Good

14/12/2014

"great situation with friendly staff, clean and comfy bedrooms also well equipped. Would stay again"

Guest rating:

Excellent

10/12/2014

" excellent night away at the old waverley"

we stayed overnight at the old waverley . what a great hotel .. lovely room overlooking princes street and the christmas market . breakfast was superb everything you could want . cereals .. fruit . and hot buffet breakfast... looking forward to staying there again in the very near future

Guest rating:

Some problems

29/11/2014

"Breakfast: The fruit was tinned instead of having fresh fruit. The plates were cold. The scram"

Guest rating:

Good

13/11/2014

"A good hotel to stay in."

A lovely comfortable room and very friendly, helpful staff. The hotel is in a lovely central position with great views of Edinburgh.

Guest rating:

Some problems

29/9/2014

"Faulty Towers... without the laughs."

I wasn`t a fan of this hotel. Shower was appalling. To say they have a issue with their water pressure would be an understatement. TV didn`t work. Staff weren`t the best either. Harsh but very fair.

Guest rating:

Average

13/9/2014

"Extremely ugly and small room for the price paid"

We`ve paid £264 for two nights. The AC when put on (you need it even if it`s -10 outside, the room was more the size of a cupboard) was making a lot of noise at one point I thought it might take off and fly off the wall. There was the tiniest window I`ve ever seen looking into some sort of building because it looked permanently like it was night outside. When we went out it was very sunny. Staff were really nice. Didn`t dine there. Not staying there again. Not in the same room anyway. The location is great very central but not worth the money.

Guest rating:

Excellent

18/8/2014

"Excellent Hotel"

Warm comfortable and excellent facilities with a superb breakfast , Hotel in prime location near Waverley station . Staff friendly and helpful. Excellent standard of cleanliness .

Guest rating:

Good

9/8/2014

"Awesome location"

Located near Waverley rail station and the Waverley Bridge (bus transportation). Cool old building with a lot of character. Had to pay for wifi and we were serenaded by drunken party goers for two nights (lots of nearby pubs), but otherwise very cool hotel. Would stay there again. BTW, this is an old hotel so the lift is small and entering the Hotel is a bit of struggle.

Guest rating:

Excellent

13/6/2014

"Good value for money. Centrally situated. Super breakfast."

I had booked a single room and one never quite knows what that will be like. (I`ve experienced some broom up I booked a single room and was pleased tifind I had booked a single room and this was certainly no broomcupboard( experienced elsewhere). Light and airy, full view of the Scott Memorial, good clean room, all facilities including iron and board. The bathroom had both shower and bath, large towels. Fourth floor but lift very near. Housekeeping requests dealt with promptly and cheerfully. Staff mainly foreign but polite and efficient in every way. I would stay again with the Hotel Direct discount.

Guest rating:

Good

15/5/2014

"As required"

Served a purpose for exactly what I required - room clean & comfortable, all that was required for a one night stay was in it. Bed was very comfortable, had a good nights sleep. Staff friendly and efficient. Would stay again although if staying for longer would request a room with an alternative view to a brick wall !! but was acceptable for a one night stay.

Guest rating:

Good

14/5/2014

"Excellent position on Princess Street"

Tradional style doesnt appear to have undergone any unnecessary changes to its character. Nice friendly reception staff.

Guest rating:

Good

5/4/2014

"Thank you Old Waverley"

We thoroughly enjoyed our stay at Old Waverley. The room was spacious and comfortable and the staff were friendly and attentive. The breakfast was absolutely superb. I would recommend it to anyone and would certainly stay there again.

Guest rating:

Good

1/4/2014

"Very convenient and good value"

Guest rating:

Good

24/3/2014

"Lovely hotel"

My friends and I stayed here for the weekend and had a lovely time. Our rooms were very nice, clean and comfortable. It`s central location is fabulous however you have to be prepared for the traffic noise from princes street. The buffet breakfast was adequate for our needs. The staff were absolutely great and so friendly.

Guest rating:

Good

21/2/2014

"Decoration and double glazing"

This hotel is in need of being decorated and a definite is double glazing, especially to the bedroom windows on Princes Street as the noise never stops. On the whole though we enjoyed our stay and if we return to Edinburgh we would stay there again. Food and staff cannot be faulted. Thanks for a memorable stay.

Guest rating:

Excellent

20/2/2014

"excellent value for the position on Princess Street."

This hotel was just where we wanted to be, walked to the Castle and the Omni in the New Town. I would book again.

Guest rating:

Good

20/1/2014

"Very comfortable, rooms good, "

Main comment would be the apparent lack of staff at breakfats time and at checkin. Self Service breakfast, whilst the food was satisfactory the organisation of the replenishing of empty dishes was very slow and cramped area with people standing.

Guest rating:

Excellent

29/12/2013

"excellent value "

grand old building - old style hotel with modern day facilities - view from 6th floor awesome - room very comfortable with all amenities - breakfast buffet style - well presented and good choice - staff at all levels friendly knowledgeable and professional

Guest rating:

Good

26/12/2013

"good helpfull friendly staff. good location"

Guest rating:

Excellent

18/12/2013

"Convenient, comfortable and very clean."

The service was excellent and all staff were very polite, friendly and helpful. Breakfast was lovely and served in a pleasant dining room. The room was very clean with comfortable beds and the bathroom was very nice. Some parts of the hotel perhaps needed a makeover, but this didn`t detract from a really pleasant stay. Rooms at the front of the hotel could I think be noisy as the hotel is on Princes St. but side rooms and those higher up should be fine. The hotel was very well situated, making it convenient for shops, restaurants and bars. I would definitely stay here again.

Guest rating:

Average

24/11/2013

"Unable to get channels on TV advised staff of this however still unsatisfactory after arriving back "

Shower very poor,breakfast limited choice of fruit,bacon looked steamed, black pudding very hard,more choice of breads.

Guest rating:

Average

16/11/2013

"Ok but wouldn`t stop here again "

Guest rating:

Excellent

8/11/2013

"Well presented room.Bathroom super.staff very helpful.spotless with housekeeping and cleanliness. "

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Guest rating:

Excellent

30/8/2013

"-"

enjoyable short stay room location excellent staff all very professional and helpful i have already booked again for later in the year and hope my return visit will be just as enjoyable

Guest rating:

Good

19/8/2013

"Great location & value"

Comfortable & reasonable - would use again - right on Princes Street - great location - good bed & clean

Guest rating:

Good

4/7/2013

"Clean and comfortable"

Guest rating:

Good

28/5/2013

"we stayed in room 216 on thurs23 we returned on monday 27th only to be put in room 505 it was very "

Guest rating:

Average

23/5/2013

"Excellent location, but room smelt of cigarette smoke"

Great location on Princes Street, so close to shops, restaurants, great view of castle, but was dissapointed by the stale cigarette smell in the room. Staff friendly and helpful. Rooms clean and nice. Also dissapointed in the cooked breakfast, would`nt reccomend the sausages and scrambled eggs.

Guest rating:

Good

14/5/2013

"-"

Rooms are modern and very comfortable, however some of the common areas are a mix of traditional and aged. The breakfast was more than adequate. Would stay here again and would check their website for any special deals.

Guest rating:

Excellent

1/4/2013

"Lovely Hotel and very central"

We enjoyed a lovely stay in Edinburgh and would stay again in the Old Waverley as the room was lovely and cosy, clean and had everything you would need. The staff were polite and efficent and attentive. The only suggestion I would have is the bar was very chilly and it would have been nice if the woodburner fire had been on especially as there was a large sign warning of the dangers of it being hot!

Guest rating:

Excellent

29/3/2013

"a wondferful short break "

Stayed two nights march 13 despite the really cold weather we had a wonderful time . The hotel is so central to all tourist attractions , we had 2rooms both with beautiful views of the gardens and Castle .Wasn`t even checked out of hjotel when we decided to return later in the year .

Guest rating:

Excellent

17/3/2013

"A Birthday Treat."

An excellent hotel, perfect for our needs as central due to my partner having mobility problems. Staff very friendly and helpful, especially with being able to leave luggage before check in and after checking out.Breakfast was lovely and fresh and plenty of it. Room had a view of castle, nice lit up at night. Would definitely use again and would recommend

Guest rating:

Excellent

3/3/2013

"Great service will stay again"

Guest rating:

Good

28/2/2013

"Staff excellent,Steps at entrance a problem,Small lift,Food very good plenty of choice."

Guest rating:

Excellent

12/2/2013

"Wonderful 4 days,excellent fare,very clean,staff brilliant,very central .could not be better"

Guest rating:

Excellent

30/1/2013

"friendly and courteous staff..made to feel very welcome"

Arrived for a two night stay on a cold January night but made to feel very welcome by reception staff. Room was cosy,clean and lovely and warm.The hotel itself was well positioned and handy for all local amenities i.e. bars,restaurants,shops and castle.Hotel restaurant had a very good aspect with plenty of choice for breakfast....would certainly stay there again

Guest rating:

Good

25/1/2013

"-"

enjoyed 2 nights stay recently and found it very enjoyable staff very helpful room comfortable nice view of castle would stay again.

Guest rating:

Excellent

17/12/2012

"Cosy,Friendly,helpful staff & Amazing location to see everything in Edinburgh !"

When we got off the coach station we were 5 minutes away from hotel which was amazing as we travelled for 10 hours from Bournemouth ! We did walk past the hotel as it was basically a door in the main highstreet,when entering we were checked in quite quickly and taken to the room. The room was a really nice double junior room but immediately recognised a humming sound from outside the window which turned out to be some ventilation fans,We went straight to the lobby and they gave us another room which turned out to be the best nights sleep we ever had ,It was a king sized bed with remote controlled room temparture ,Lovely bathroom and when the lights were off it was so dark at night there was nothing to disturb us .With all the basic gadgets you need ie iron/board ,hairdryer etc.. we highly recommend this hotel :)

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Guest ratings and reviews are the opinions of our guests and not necessarily an expression of Hotel Direct opinion.

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