Lovely, comfortable fab bathroom

The hotel Is excellent in every way, cleanliness, food, comfort of rooms, swimming pool and courteous friendly staff. However I found it very difficult being in a hotel in London where English was not the first language of any of the staff who often had to ask colleagues what we were asking for

Very friendly, helpful and efficient staff, facilities as expected. There was a spa area but we didn`t go there so can not comment

Staff all very friendly and helpful. 10 minutes walk from kings cross. Clean and functional. Swimming pool good.Would recommend and use again.

Superb Hotel only comment pillows a bit hard

Only stayed one night but everything was great. Breakfast was superb plenty of choice and also well presented.

The hotel is very clean and modern.The bedrooms excellent comfortable beds ,clean bathroom.the shower was a little puzling to operate but when we fathomed it out it was fine.Food at breakfast was very good plenty of choices .The onle fault was the TV in our room was poor .Only 1 station working.We was woke at 6am with a fire alarm and the hotel was cleared quickly and safely but we could not find out the reason for the alarm which is down to poor communications from the management.A little far out from the visitor regions of London 1.2 miles to Westminster but is walkable if your of reasonable fitness.

Fantastic clean and very friendly staff. Definitely be back. Thank you 128077;

The hotel was clean and functional however we asked for a disability room as my partner has only one leg and uses a prosthetic. The room was next to the lift which was a tad noisy but the shower was inaccessible for him.

I chose an Executive room to have a bigger bed and seating area. It did not disappoint at all. Breakfast was included in the package and was fantastic. Overall the show and hotel package was brilliant.

Had a very enjoyable stay, all staff welcoming and friendly.

Good location for Euston and kings cross arrivals. Excellent sound proofing on window so a good night sleep, no sirens! Bar and breakfast expensive, but plenty of other outlets close by. Free luggage store though for late departures so didn`t have to lug bags with us all,day.

A friendly greeting at reception, a little difficult to understand some of the details due to the foreign staff but he was very professional. A choice of rooms were made available but as we had never stayed we were unsure of the difference so took what was suggested. Rather pricey food and beverages in the restaurant and room service but it is London afterall! The pool, sauna etc were very busy with queues sitting on the stairs at one point which resulted in us being unable to use the facilities. Not a bad stay but thought it would have been better

Had to call to have toilet rolls delivered to the room, came back to the hotel and dirty cups left in the room and no tea or coffee, although minor, I had to go to reception as I rang and after 1 hr had to take matters into my own hands.

The hotel was lovely but we had to travel quite a distance to the theatre show and other sightseeing events pre-booked beforehand. Also the lifts were small and could take a while to get into them, as we were on the 5th floor and I have asthma the stairs wasn`t an option.

The location was good for Kings Cross and the breakfast was good value. The room was also good. The wifi wasnt great.

Hotel was too far from show venue, and this was not described correctly in the advertisement. Hotel was also more than a five minute walk from Kings Cross station also not clear in the booking process Could not open a window, therefore room was very warm as no instructions to use air conditioning which is not practical when you suffer with asthma and need ventilation.

Nice hotel, friendly staff and comfortable beds. Just would have been good to know that the fitness centre was going to incur extra charges as this hasn`t been the case in any other hotel that we`be stayed in.

Hotel lovely nice and clean only gripe they need a better quality of toilet roll the ones they putting in rooms just now cheapest of the cheap

Would like to have been able to open the window in the room for some air!! But unfortunately screwed shut, shower although lovely got the floor soaking wet,,,

Hotel was very modern and well located for tube and rail. The rooms were a generous size and very clean. Bars well stocked especially with bottled Belgium beers at reasonable prices. Breakfast was buffet and again very well stocked. Excellent hotel all round would definitely recommend to anyone.

Good location halfway between kings cross and the west end approx half hour walk each way

Extremely friendly staff and very helpful. Spotlessly clean and with in walking distance to some very nice pubs, restaurants. Will definitely be back. 128077;127995;

beds aren`t very comfortable and the sheets are rustly - otherwise nice hotel - lovely breakfast!

Great hotel in a convenient spot, comfy room and great bed

Second time we have stayed here and it did not disappoint. Good value, excellent customer service on arrival, room very clean, bed comfortable and nice and quiet.

We booked in at hotel in morning and filled in reg form and left our case...after the evening show in London ..returned to hotel t which point they could not find us or form...eventually we were given our room..after a tiring day in the city..found no tea/coffee making facilities when we could have done with one...the walk from nearest tube to hotel is a brisk ten minute walk..not good with cases...as said clean modern and comfortable...but will NOT choose to stay there again on our next visit to London

Lovely comfortable hotel room with delicious breakfast, well situated for easy access to everywhere we wanted to go. Friendly and helpful staff, easy and cheap parking.

Lovely hotel , pool was closed for maintanence ,so that was a big disapointment to the kids,, but hotel was clean and friendly ,

Good location, very regular bus services into West End too. Room was clean and modern. Had to go looking for loo rolls on 2nd morning bu other than that all was fine.