'Hidden Gems' are Luxury hotels (4 star or 5 star) with discounts so great, that they do not want to be mentioned by name on our website. The hotel name is revealed on a secure page immediately following completion of your reservation.

In the highly unlikely event that you are unhappy with your selection, you may cancel up to 3 days prior to stay with NO cancellation fee and a FULL refund. (Excludes 'Advanced Purchase rates' which are not refundable).

Arrival Assurance™

Did you know that Hotel Direct staff personally double-check your booking with the hotel 48 hours prior to your arrival and email you a second confirmation. This provides 100% assurance that the hotel is awaiting your arrival and that everything is in order.