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A really good location, very friendly and helpful staff, with a lovely breakfast. Well enjoyed, great value. Would definately return.

Super location - walking distance from Kensington High Street. Rooms small but well presented. Clean modern style. Breakfast was an excellent buffet included in the room rate with fresh fruit and juice and good coffee and sensibly priced cooked options. Hotel bar lacks atmosphere but being so close to bars and restaurants it didn`t really matter.

Lovely place, great view out my window. Breakfast was delicious. Staff was always courteous. I`d stay here again.

Adequate accommodation, with very tentative and friendly staff.

Excellent location for Royal Albert Hall and museums. Also for Kensington High Street and Gardens, combining the pleasures of shopping and enjoying the park facilities.Hotel rooms rather small but clean and with all the necessary facilities. Staff very helpful and friendly,

The hotel is located just in the center of London. The staff was very attentive to all our needs. The room was a bit small and yet had everything the person would need. We would certainly recommend it to our friends.

We found the hotel very friendly and welcoming. All the staff were very helpful and the room clean and very warm!!!We will definately stay with you again.Best regards

General staff friendly and helpful although the receptionist initally was very hostile

Have recommended this Hotel to others

Pleasant and helpful staff. Room a little small, beds were a bit narrow but comfy enough. Breakfast was ample (continental) A nice hotel for a short stay, would stay again. Thankyou.

Facing Hype park if you like an early morning run or just up from High Street Ken if your into shopping. Close to central London. Add in good value, comfort and friendly staff what more do you want. Negetive is the noise the lift makes which depending on where your room is and if your a light sleeper can be a little annoying.

Nice room small but clean and comfortable, good food and very friendly staff.

We were so delighted to meet your receptionist whose is going out with Christine Ohurugu`sbrother.

I stayed at the hotel with my family and mother. It was an ideal location for our visit to the museums which were in walking distance. Also quiet location very little traffic.. Rooms a nice size and very clean. Another bonus was being able to leave our luggage on day of departure and collect them later. Continental breakfast was more than adequate.

I would have rated the hotel as excellent but for some communication problems which were entirely due to lack of familiarity with the English language on the part of certain members of the staff.

We had breakfast each morning and enjoyed the food. With a nice clean bed and a hearty meal at a reasonable price, what more does a man want.

Room a little compact but had a nice feeling. Only there for 1 night otherwise would have requested a larger room. Overall, good value for money by London standards.

ALL STAFF VERY FRIENDLY AND EXTREMELY HELPFUL. ROOM WAS SMALL BUT VERY COMFORTABLE ,LIGHT AND MODERN.

Hotel was clean respectable and the staff were polite and friendly- Bar was not the greatest with no draft beers or Rose wine. Breakfast was good food but a little all over the place. The room we were in was quite nice yet small. No fridge available, overall a nice place but i`ll perhaps choose differently again.

I found the the bedroom exceptionally clean and tidy and compact. It had everything I needed for the stay. The staff were excellent and very friendly and helpful and I would recommend this hotel to anyone staying in London

Good location close to underground and Royal Albert Hall. Quiet at night. Friendly service, great breakfast. Overall rating would be very good.

The nicest hotel and location we have ever stayed at in London, I did wonder what the building site next door would have been like if we hadn`t been there at the weekend.

Hotel in great location for visiting London. Disappointed with size of room as it was very small but breakfast was good and staff helpful. Hotel was clean and tidy.

Would book again

Excellent location, friendly, helpful staff, clean room though a little small. Would definitely use this hotel again.

Large scale building work opposite hotel, so drilling and noise from 8:00am. Good location for tube and perfectly adequate for a city break stay. Friendly helpful staff and good breakfasts.

A comfortable hotel in a superb location near Kensington gardens.

Disappointed with our room. We were down in the basement with bars on the window. Felt like we were in a dungeon. The bed was placed against the window and we had a constant draught on our necks. Could not open the drawers fully in the cupboard at the bottom of the bed as there was not enough room. Feel that we were misled with the pictures of the rooms on the web site for the hotel. On the positive side, the staff were all polite and the continental breakfast was more than adequate.

Room cold at night; suggest a thicker or additional quilt/blanket. Coffe at breakfast cold. Staff very friendly. Thanks.

We booked this hotel as we were going to an event at the Royal Albert Hall. It is 5 minutes walk away and perfect as such. All staff we encountered were friendly and helpful. As other people commented the room we stayed in was small but this was not a problem. Room facilities excellent including bottled water. The only thing I did not like were the wooden blinds at the windows instead of curtains. They did not allow the room to become dark and did not keep the cold out. Would have preferred curtains, but this a personal preference thing. It would make me reluctant to stay in summer!

Overall, a very nice hotel. My only problem was the shower - lack of pressure made it fairly useless. Needs looking into.