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Average guest rating:
85% (1640 reviews)
We been here twice now very good breakfast and ideal for Theatre package and hotel is clean and spacial
Tired
Nice clean room, Staff friendly and helpful, allowed us to store our luggage after check out to collect later in the day, which we much appreciated
Very good room. Great food. Even better breakfast. Very good pool. £8 into the city in a cab? Well worth it. macca.
Slow check-in
This is one of our favorite hotels, we have stayed here at least 5 times for shows or birthdays, Great staff, great service, decent rooms.
Good
The hotel was great . The staff are very friendly, the room very spacious and clean, and the bed was sooo comfy. What a good idea to have a ceiling fan it kept the room lovely and cool. We had a brilliant 2 night stay .Thank you to everyone concerned.
A very comfortable hotel, with excellent staff, and high hygiene standards, we were booked in on room only basis, but when the heard that it was my friends birthday and that was the purpose of our visit they gave us breakfast free gratis, as a special gift to her. Thank you Thistle and hopefully we may see you again in the future.
Thistle Barbican Hotel was 45 minutes to an hour from the Aldwych Theatre, half of which was walking and the remainder by tube.
Staff great, hotel accommodation is basic, no air con but thankful for the fan! No breakfast room service, ok place to stay can`t complain
Nice clean room good bed, not to noisy, thank you.
The room did not have air conditioning but had an air fan, which did little to cool the room down.We ate in the restaurant on the first evening and the food was not great. We also had a visit to the pool which was pleasant after a long day in London. The staff were friendly.
Upgraded to junior suite very luxurious but a little tired
No air con. Shower weak, difficult to regulate temperature of water.
We stayed for one night and apart from a 20 minute wait at Reception it was all good - especially the swimming pool on a very hot day.
I enjoyed my stay at the hotel and would use it again.
Room was ok . Staff friendly . A bit out of the way from any where .
Air con was great and comfortable bed, room was deluxe double but seemed more standard bathroom was a bit tired but adequate. Food in bar okay.
Reception staff friendly and helpful, location further out than we thought, used local bus . Room very clean and comfortable, no street or traffic noise.
As always this hotel was comfortable. The staff made our check in and out run very smoothly. We had breakfast on our last day and it was exceptional. The hot food was hot, the plates for the hot food were hot, you don`t always get that in other hotels I have been to before. Breakfast was lovely.
Was clean and tidy but bath very slow to run. Windows could do with replacing and t.v needs updating as only had 5 channels.
Exceptional service from EDIT on reception overall - will put on must return list
Check in staff was dreadful
The Thistle Barbican is the best hotel my partner and I have stayed in when in London, The service from the fantastic reception staff, bar staff and restaurant staff is top notch. If there is anything you need just ask and they will do their upmost to help. Breakfast is fantastic with plenty of choice with staff always on hand to help. The deluxe rooms are lovely and worth paying that bit extra. I would highly recommend and shall stay here again when we are next in London.
very nice hotel, have stayed there 3 times now and would recommend
Warm welcoming staff, clean, room lovely (425) just not enough plug socket. Only issue and it is a small one, pool and pool showers need re-tiling. Well placed for tube and buses to visit all parts of London
Must say a special thank you to Wilfred at the hotels reception for helping my wife and I get a low floor room and help with our luggage very kind
Everything we needed from a theatre break. Good breakfast, would stay again.
Generally good- spa and pool were nice but the room was very run down
we was looked after all weekend great staff great service look forward to our next stay
Would recommend to friends, excellent service friendly efficient staff
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Sun: 10am-6.30pm
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Guest ratings and reviews are the opinions of our guests and not necessarily an expression of Hotel Direct opinion.