4 star

Radisson Blu Leeds

1 The Light, The Headrow, Central Leeds, LS1 8TL

<< Previous page

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our average guest rating is the mean of the most recent 100 assessments.

Average guest rating:

Excellent

90% (72 reviews)

More reviews >>

Guest rating:

Some problems

27/9/2010

"-"

The room was beautiful and the facilities provided excellent. However, the bed sunk in the middle and gave a very bad night sleep!! The room which was billed as `non smoking` smelt of stale smoke, requiring the purchase of scented candles. Also the toilet paper is very cheap, which we found odd for such an otherwise luxurious accommodation.!

Guest rating:

Average

26/9/2010

"-"

We normaly stay at the city-inn when we travel to Leeds, but this time we thought that we would give the Radison a try. Overall we was disapointed it was equal to the Novatel but a lot more Exspensive. Would we rush back.... No. Would we stay there again.... yes. but only if the City-inn was full.. IAN

Guest rating:

Excellent

12/8/2010

"Great position"

Had a really nice room, it must have been an upgrade, will go again

Guest rating:

Good

1/8/2010

"Fantastic location in the heart of Leeds - easy to find and close to great shopping and eating!"

Parking @ The Light was easy, but more than £5 discount for hours parking would make it better.Hotel bar closed relatively early at 11:30.All staff were friendly and helpful and room was nice, but could have been cleaner!

Guest rating:

Average

21/7/2010

"Comfortable hotel and staff helpful but not enough of them"

The room was comfortable and the staff were helpful. However, there did not seem to be enough staff for the size of the hotel. Didn`t appreciate it when the cleaner woke us up at 8 am to gain access to the room to clean it!

Guest rating:

Excellent

24/6/2010

"Staff helpful and very friendly"

Guest rating:

Good

31/5/2010

"Well poitioned for City Centre and room was well laid out for business visitor to work "

Excellent Breakfast. usual gripes that there were defective light bulbs in the room and there were not enough tea/coffee & sugar supplies. We had to search for our room 443 as it was not signposted on the signes outside the lift.

Guest rating:

Excellent

30/5/2010

"excellent location"

clean, spacious room. helpful staff and a good location

Guest rating:

Excellent

24/5/2010

"Best hotel in Leeds"

Usually stay at the Marriott at Leeds but decided on a change this time and booked into Radisson. Very nice hotel, room was excellent, very nice breakfast and the hotel location is very good.

Guest rating:

Good

19/4/2010

"Although rooms are of a high standard we do not like the rooms with column in centre and beds set a."

Breakfast food was excellent but table service hap - hazard. We had coffee, tea and cutlery removed untouched while we were at breafast bar for second course. Head waitress was offhand. Bar staff were friendly and efficient.

Guest rating:

Good

23/3/2010

"Clean, professional, friendly, Good Location - But you had to pay to mak a cup of tea in your room "

Guest rating:

Good

22/3/2010

"Good value for money, Excellent location, Very poor lighting in room"

The only problem we had was that some of the bulbs weren`t working in the room so trying to get ready in semi darkness was difficult. The manager did bring a replacement light though which helped. Otherwise a great hotel.

Guest rating:

Excellent

1/3/2010

"Worth every penny"

Arrived early but still able to check in - staff very helpful at all times. My 2nd visit and it won`t be my last.

Guest rating:

Excellent

25/2/2010

"Lovely room, friendly staff, good breakfast."

We stayed two nights at the Radisson, Leeds, our second stay within a year. As before the room, staff and food were excellent. However, the drinks were very expensive - £8.50 for a glass of Sauvignon Blanc is pretty extortionate, the Chardonnay was `only` £6.50. Will be aware for future visits!The hotel is very central and ideal for the Grand Theatre, and the main shopping streets.

Guest rating:

Excellent

19/2/2010

"Top class hotel in the heart of Leeds"

Fantastic! Friendly staff, extremely helpful. A very modern and confortable room with all of the mod cons you would expect. The building itself is stunning, set as part of The Light centre. The breakfast was exceptional. Worth every penny. I cannot praise high enough and will definitely make it my hotel of choice to stay in in Leeds again.

Guest rating:

Excellent

17/2/2010

"-"

excellent for city centre,10 mins walk from rail station,excellent facilities,well presented,tidy spacious rooms,all round very comfortable.

Guest rating:

Excellent

6/2/2010

"Very well appointed central hotel with comfortable and quiet rooms."

The Radisson is an excellent city centre hotel very close to the art gallery and Town Hall. It is only a short walk to the main shops and to the university. The rooms are spacious and very comfortable. the breakfast choice is good and the staff friendly and polite. The only negative is the slightly noisy air conditioning and we could not find a way of switching it off.

Guest rating:

Good

14/12/2009

"Fantastic location. Superb decor. Great breakfast."

Guest rating:

Excellent

10/12/2009

"-"

good value for money... would book again..

Guest rating:

Excellent

7/12/2009

"brilliant stay"

Guest rating:

Excellent

23/11/2009

"Excellent location for city centre. Highly recommend it. Will definately stay there again."

Guest rating:

Some problems

18/10/2009

"reception desk slow and inefficient,booking lost in computer,wrong rooms allocated.."

one room cold ,air conditioning seemed stuck on.Same room half of lights not working ,informed desk on leavinng. Mistakes in charges levied on extras (not taken) No sherry of any kind in the bar.

Guest rating:

Excellent

28/9/2009

"Good value and peaceful"

Good value hotel - nice, quiet room. Browns restauant is next door which was good, and hotel breakfast was excellent. Would stay again.

Guest rating:

Good

8/8/2009

"couldn`t accept Debit Card payment. Restaurant closed Sunday evening. 10% discount for residents N/A"

Guest rating:

Excellent

29/6/2009

"Excellent range of breakfast options servd buffet style."

The hotel was well-sound-proofed and the rooms dark, cool and comfortable for summer.

Guest rating:

Excellent

7/6/2009

"-"

Disappointing breakfast

Guest rating:

Excellent

26/5/2009

"Loved it Thanks"

Guest rating:

Good

14/4/2009

"Disappointed by the breakfast, food like warm and asked for egg twice and still waiting !!!!"

Lovely hotel, staff very pleasant, room was excellent. Unfortunately the breakfast was very disappointing, I didn`t get my egg that was ordered and friends were finished their food when the eggs arrived. Well situated for Leeds city , would use the hotel again.

Guest rating:

Average

31/3/2009

"-"

Room was situated on the front and was quite noisy at night time.Breakfast was basic

Guest rating:

Excellent

22/2/2009

"excellent hotel with delightful staff. mattresses were too soft though - they need replacing 905"

Guest rating:

Good

2/2/2009

"Radisson - Leeds: overnight stay"

On arrival at the hotel reception Friday afternoon (30/1/2009), I was greeted a with a warm and friendly smile. I was then asked if I had a credit card, since I did not have one, produced a visa debit card which £50 was deducted for extras - should in case there was a need. Had a good nights sleep (bed a touch too soft) and a filling breakfast. On departure the Saturday afternoon (31/1/2009), since I did not use or require any extras I was told that the deposit (£50) would be refunded immediately to my account. I checked my account Monday (two days later, Monday 2/2/2009) no £50. This was a big disappointment, since they were quick to take the money yet very slow to return it. Not happy with that therefore will check my account on Tuesday (3/2/2009), and if not there will phone Radisson to complain. This does not bode well for any future reservations.

Guest rating:

Excellent

28/1/2009

"-"

Hard to fault. At the top end of four stars. Almost better than 5 because you don`t get that over attentiveness

Guest rating:

Excellent

15/12/2008

"-"

hotel very clean and comfortable friendly staff we had aproblem with our booking which was resolved immediately i would not hesitate to use hotel direct or the radisson leeds again in the near future

Guest rating:

Good

30/11/2008

"requested a triple room but got a double bed with a put up bed in!!!!"

Guest rating:

Good

3/11/2008

"Excellent central location. Friendly, helpful staff. Safe on site car parking at extra charge. "

Guest rating:

Good

21/7/2008

"-"

the hotel facilities were good and the staff helpful. We were allocated smoking rooms despite our confirmation stating that i had booked non smoking rooms.

Guest rating:

Good

21/7/2008

"overall very good."

Overall very good but room 317 did not have tea making facility for 3 people and a bit `mean` with tea bags. Also some difficulty with the kettle. Bit Heath Robinson set up - temporary kettle?

Guest rating:

Excellent

14/7/2008

"Very memorable hotel, great staff, brilliant atmosphere "

Very nice staff lovley hotel, enjoyed my staff bar and resturant really nice. I am hoping to go again in a few weeks with my husband as this was a weekendwith the girls.

Guest rating:

Excellent

7/7/2008

"-"

The hotel is in an excellent location, approximately 10-15 minute walk from the train station and 10 minute walk to the shops! The hotel is situated in The Light complex which has several restaurants and cafes, shops and a cinema. The hotel itself was fab. The room was very comfy and the buffet breakfast was very good with a wide range of goodies to choose from. I would stay there again.

Guest rating:

Good

26/5/2008

"-"

When we arrived we were given a twin rather than a triple room. They said they would have another bed delivered because they do not do triple rooms, despite advertising on your website that they did. We waited half an hour in the room, but no one turned up and the room was not big enough for another bed. We waited in the queue to complain as were lots of other people because the hotel was fullly booked and many rooms were not ready by 2pm. They told us there were no other rooms but after persisting with our complaint they upgraded us to a business class room which was big enough for the third extra bed. After this they were very nice to us and made us feel welcome, so overall the hotel was good.

More reviews >>

Expert advice

1800 937 937
Mon-Thu: 8am-10pm
Fri: 8am-8pm
Sat: 9am-5.30pm
Sun: 10am- 9pm

Our rating system

Guest ratings and reviews are the opinions of our guests and not necessarily an expression of Hotel Direct opinion.

Excellent

Excellent

Good

Good

Average

Average

Some problems

Some problems

Poor

Poor