3 star

Express by Holiday Inn Greenwich

Bugsby Way, Greenwich, City of London, London, SE10 0GD

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Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our average guest rating is the mean of the most recent 100 assessments.

Average guest rating:

Good

88% (1220 reviews)

More reviews >>

Guest rating:

Some problems

30/1/2012

"The administration service and kindness brilliant/excellent . Thankyou."

Breakfast very disappointing: scrambled egg and sausages very over cooked, Cheese not fresh and same for croissants.

Guest rating:

Excellent

29/1/2012

"Highly recommend this hotel"

Stayed for 2 nights, very efficient, really clean and comfortable. We would definitely return and have no hesitation in recommending this hotel..

Guest rating:

Excellent

23/1/2012

"-"

We were very impressed with the hotel. It was very friendly, clean and in walking distance of the o2. We will definatly book this hotel each time we see an event at the o2. Have been recommending it to friends.

Guest rating:

Average

23/1/2012

"Hotel is clean; space is limited; breakfast very basic; location great (near the O2)."

Guest rating:

Excellent

10/1/2012

"Good quality hotel : will stay again"

Guest rating:

Excellent

9/1/2012

"Excellent value for money! Clean, great room and friendly staff."

Guest rating:

Excellent

1/1/2012

"great facility and location"

very friendly and helpful staff, great location for getting into London, and an added bonus of the car park at a very sensible daily rate.we thoroughly enjoyed our stay and would use it again.thanks

Guest rating:

Good

26/12/2011

"Good experience"

1- Family of 4. 2 adults with 2 Kids (8&10Y)2- Room- Good. Bathroom-very good & clean. Noisy aircon. sofa bed is OK3- Breakfast. free and very good4- cleanliness. very good5- position. very convenient to the dome and about 10 minutes walk to the underground - North Greenwich on the Jubilee - zone26- staff. nice and helpful7- price. very good8- WILL VISIT AGAIN!

Guest rating:

Good

20/12/2011

"Nice stay"

Had room 225 could do with new quilt as it was very lumpy and very small for the bed. Excellent location

Guest rating:

Good

20/12/2011

"The price and proximity to Greenwich and London via the Clipper service were very helpful"

Guest rating:

Good

18/12/2011

"Clean and convenient. Good spacious room and bathroom. "

Guest rating:

Excellent

16/12/2011

"very good quality hotel"

Stayed here for o2 concert. excellent location and value for money. Twin room was very clean with good size bathroom and plenty of room in bedroom area, would definately stay here again

Guest rating:

Good

13/12/2011

"Minor problems were quickly rectified"

The Hotel was very clean and tidy.Reception staff were excellent and changed our room without any fuss.Breakfast was adequate but the cooked food was a bit on the cool side. Overall a very enjoyable experience

Guest rating:

Good

12/12/2011

"excellent base for the O2, only few minutes walk, and parking at the hotel too, excellent!"

Really comfortable hotel, polite staff, good breakfast for the price

Guest rating:

Excellent

12/12/2011

"Very clean and well kept"

Plenty of parking, hassle free booking in/out. Room cards explained for the doors and lifts. Food was very good.Definatley stay again

Guest rating:

Good

11/12/2011

"Excellent proximity to the O2 arena, and overnight parking for only £5"

However, £5.50 for a pint of Magners cider is taking the Mick.

Guest rating:

Good

11/12/2011

"convenient for O2"

Clean hotel with friendly staff.Good value.Breakfast quite good with excellent toaster available.Teamaking facilities useful.Chinese restaurant next door. Pillows were a bit lumpy and bed a little hard for some.

Guest rating:

Good

11/12/2011

"Comfy Room"

Room very comfy, ideal for a nights stay

Guest rating:

Excellent

11/12/2011

"Very pleasant stay"

We stayed at this hotel for 2 nites this wk end, we stayed in a family room and a double (5 of us), rooms were plenty big enough, breakfast plenty to choose from, buffet style, just no bacon. Location very handy for london underground, 5-10 min walk to north Greenwich tube, taxi from hotel to tube cost £5-6. Hotel staff very nice, bar prices not too expensive!! Overall very good stay!

Guest rating:

Excellent

5/12/2011

"Totally impressed"

Great location, friendly staff & a great nights` sleep!!

Guest rating:

Good

4/12/2011

"room clean and comfortable and good breakfast "

Guest rating:

Excellent

15/11/2011

"-"

Stayed for one night. Excellent room and breakfast included. Bit pricey but perfect location if you`re going to the O2 or anywhere around there. Would stay there again.

Guest rating:

Good

15/11/2011

"Clean and comfortable, great location for O2"

Breakfast queue was a bit long at times due to the hotel being full for a concert at the O2. Otherwise couldn`t fault it - good value

Guest rating:

Good

14/11/2011

"-"

Only stayed for one night, the hotel was clean the rooms were comfortable, would stay again very near to the O2 .

Guest rating:

Good

14/11/2011

"Great location for O2 stadium"

Staff friendly and helpful, rooms great. The breakfast area is far too small for the number of potiential guests staying so as long as you don`t require breakfast at peak times, it`s okay! The location of the hotel is a bit out of the way if you aren`t in North Greenwich for an event at the O2 but it is only 10 minute walk to the Jubilee underground station (20 mins from central london)

Guest rating:

Good

12/11/2011

"Does what it said on the tin."

We booked a family room ( 2 adults and two teenagers), which was very clean with a good ensuite. It was a little on the tight side but we were just using it as a base for doing London touristy things so it didn`t inconvenience us too much. Breakfast was good. If you don`t mind the 15 min walk to tube station ( it`s more than 10), its fine to use for exploring London.

Guest rating:

Excellent

11/11/2011

"Fantastic hospitality .It started from the gentle man and lady at the front desk that evening."

Guest rating:

Excellent

11/11/2011

"Perfect Location, perfect hotel"

Just wanted to say thank you for my recent stay at the Express Greenwich, could not fault the hotel in anyway shape or form, nothing was to much trouble for the staff, who were polite and helpful, the bedrooms were modern, clean and the beds very comfy, the breakfast had enough choice for anybody to start the day, it was well presented and fresh, overall 10 out of 10.

Guest rating:

Excellent

10/11/2011

"Excellent hotel in ideal location for O2 and Excel, staff really helpful and friendly."

The bedrooms are very comfortable, breakfast is very good and the lounge bar area has an enjoyable and relaxing atmosphere.

Guest rating:

Good

7/11/2011

"Good clean hotel, staff very helpfull, lots of local places to visit."

A little further away from the underground than would have liked.

Guest rating:

Good

7/11/2011

"I would recomment this"

I would recommend this hotel if you want a bargain deal close to London amenities especially O2 Arena, Canary Waharf etc. Staff pleasant and helpful. Surroundings clean and bright. Rooms a bit basic but you get what you pay for and the bar area is OK

Guest rating:

Excellent

5/11/2011

"Great Relaxed Athmosphere"

The hotel had an excellent, relaxed athmosphere. Breakfasts were fantastic. Staff very friendly and helpful. Overall a great stay here.

Guest rating:

Excellent

3/11/2011

"this is the second time i have stayed at the hotel "

the staff are so friendly the breakfast is fantastic and the rooms are very clean and confy ill defentealy be back!!!!!!!!

Guest rating:

Excellent

3/11/2011

"-"

It was very clean, and had a good breakfast, and it was only 10 mins walk to the tub and the 02

Guest rating:

Good

1/11/2011

"Very helpful staff, nice room and overall good service. Would recommend."

Guest rating:

Excellent

28/10/2011

"very comfortable easy access value for money good breakfast freindly staff"

A lovely hotel very close to 02 areana very clean freindly staff nice bar area enjoyed ourover night stay defiantly use again.

Guest rating:

Excellent

28/10/2011

"Excellent"

The hotel is a bit further away from the O2 than we expected but it was raining heavily which didn`t help! Once there everything went smoothly - nice reception staff and a lovely smart clean room. The bar was comfortable and the breakfast enjoyable. We would stay there again if ever we went to see a show at the O2.

Guest rating:

Good

26/10/2011

"Family room too cramped when have two teenagers and the second double bed is not even a proper bed.."

Expensive for a very cramped room. Second bed had many sharp edges that resulted in several scrapes and bruises. Why only three cups when booked for a family of 4? Breakfast was good and staff very friendly.

Guest rating:

Excellent

26/10/2011

"Great service Lovely comfortable room "

Couldn`t fault it .Wonderful service . Great location for the O2 Arena .

Guest rating:

Good

25/10/2011

"what we expected"

good hotel, clean, staff friendly, family room disappointing not enough room,breakfast ok would like a bit more choice, would go back therefor O2 arena

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Guest ratings and reviews are the opinions of our guests and not necessarily an expression of Hotel Direct opinion.

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Some problems

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