The hotel was excellent clean and staff very helpful and friendly. Would stay again and that you can get in th the shops and cafe through the hotel is excellent. The cafe breakfast was lovey a fiver for English breakfast and 7.00 for a double brilliant. Loved our stay there.

Guest areas/facilities on Ground Floor look like a 4* Hotel but room did not match. It was small but clean and functional. Scaffolding immediately outside window and work began at 8:30 am.

Hotel was great in terms of the room and service. The Indian restaurant was quite frankly overpriced and really only 7/10. Mainly due to the undercooked chicken in the curry, but maybe a one off situation. Hotel opposite the Savoy, wow..

We have stayed at the Strand Palace on many occasions over the past 30 or so years and have always found it to be good, plus its position in London I think it ideal especially so close to Covent Garden and theatre land.

The main areas of the hotel were very pleasant, however the stairways and halls to the bedrooms could certainly do with a make over.

The hotel was excellent, the Staff so helpful and friendly, The meals were well prepared, the Hotel had everything to offer

Very disappointed not to have a bath, never expected for a minute that there would only be a shower in this quality of hotel. Especially as this was an upgrade to a king size. (And my parents had a bath in a much smaller room!)I arranged a complimentary bottle and strawberries as my daughter and her bridesmaids were getting ready for the wedding - guest relations were very good to offer this, but the goodies didn`t arrive as planned and I had to chase it up as time was ticking by. Lovely when they came tho!

Fridge would be useful

Excellent hotel which is central to most tourist attractions. Staff friendly and helpful. Huge variety of foods on offer at buffet style breakfast at a very reasonable cost.

The room was small and the bathroom tiny. The toilet was squashed into a small space and the floor tile grout was dirty. There was one small cheap metal hook held on with one screw even though it should of had two and the bath had chips in it. The double bed was comfortable but as the room was small you could only get on it from one side. The room was too hot even though there was a desk fan provided. For £200 a night I expected much better. All staff were friendly and very polite.

Brilliant

Conveniently located close to the theatre&very helpful staff.

shame there was no air con or room fridge and en suite a bit small - door opened straight onto toilet

Staff friendly and breakfast good value but spoilt by above comments - I wonder what overseas visitors think of this London hotel.

Central location, comfortable room and even stored luggage on check out day do we could go shopping !! Attentive staff, nice relaxed atmosphere. Would definitely book again.

I needed several visits from Maintenance over a 2 night stay, but the minor problems were fixed quickly and courteously.

Comfortable and pleasant stay

Room was comfortable and within walking distance of the theatre

Have just spent 4 days at the Strand Palace Hotel with my husband for a Christmas Break, we have stayed here before so do know how Central to most of the London Sights it is. The staff are very friendly and helpful, we had full English Breakfast each morning which was excellent, plates could have been warmer my only complaint, also had 2 Carvery Grills which were beautiful good value for money. We could not fault the room it was very clean and comfortable. hope to stay again soon.

Had a lovely 2 night stay here October 24-26. Breakfast was amazing. Had the 2 course Sunday carvery which was delicious & would highly recommend. The only thing that let it down was the small basic room which we didnt pay a small basic price for. Very much a travelodge room but smaller in a nice hotel. Had a standard double room & they do a cosy room which must be tiny!

The hotel was beautiful and our room was very comfortable, the bar staff remembered our drinks orders and receptio staff very welcoming however the services falls down a bit during breakfast. we were shown to our table then the waitress left, we didn`t know what we should be doing having never been there before. we asked 3 waitresses for cream for the coffee before we got any, there is croissants one side of the room but the butter is the other side. generally not the breakfast service i am used to in a 4+* hotel. shame as the rest of the stay was perfect.

Queued for breakfast on both mornings and on both occasions we were shown to an overflow room away from the main dining room. The room was noisy. The food was fine they just seem to have more guests than tables to sit them at.

After an excellent carvery dinner we WALKED to the theatre, then, after perfect nights sleep, we enjoyed an excellent breakfast before leaving for home. What more could one want?

Staff are extremely polite and helpful.

This hotel is in an excellent location but it does have a very industrialised feel about it.

Excellent location but the didn`t enjoy the cooked breakfast - greasy bacon, rubbery eggs ..... We didn`t need it but it seems the is no air con.

Great area close to Covent Garden & West End.Comfortable with friendly staff

Staff all very friendly and professional, rooms very clean. Nothing is too much trouble for this hotel`s staff

Comfortable bed but having no air conditioning is poor. London is generally warm and opening the windows doesn`t really solve it and adds to the noise.

Staff very friendly and helpful Very convenient for the theatre.

A lovely stay from start to finish. Location of hotel is ideal for all sightseeing venues. Hotel lovely and clean, staff very helpful and polite and a great breakfast. Am planning my next visit already. Thank you for the warm and friendly stay.

Good hotel in a central position, comfortable! Would stay there again

Staff friendly, generally service ok.2 major issues --room not cleaned by 2pm had to ask for it to be serviced--ice machine not working reported twice but not actioned had to ask the bar for ice as housekeeping did not supply this service.Minor annoyances were--no face towelsno hair conditionerno full length mirrorhair dryer not powerful enough.