3 star

The House of Toby London

61-65 Swinton Street, Kings Cross, London, WC1X 9NT

<< Previous page

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our average guest rating is the mean of the most recent 100 assessments.

Average guest rating:

Good

84% (20 reviews)

Guest rating:

Excellent

10/3/2019

"Clean, tidy and friendly staff "

Hotel was very clean and tidy as was our room. Everything you would need for a stay over or weekend, hairdryer, tea/coffee/milk and kettle. Plenty of towels, hair/body wash and hand soap. Toilet roll, good amount of plug sockets and mirrors. Also air con. Beds were comfy and I have a bad back so was pleased with this, tv with free view. Very quiet through the night, hangers, plenty of pillows/cushions. Guy at reception very helpful and friendly. Nothing to complain about, had a very smooth pleasant stay, will be visiting again.

Guest rating:

Excellent

18/2/2019

"fantastic hotel"

Hotel was really warm and inviting breakfast was good and the staff were very friendly and helpful I would stay again

Guest rating:

Good

10/12/2018

"-"

A comfortable stay, clean and staff friendly

Guest rating:

Good

23/7/2018

"Close to Kings Cross good value would use again "

In the process of being renovated and will very good when completed staff very professional

Guest rating:

Average

14/5/2018

"-"

The hotel was not what i wanted next time I will read it properly as it said bed and breakfast but there was no breakfast as such

Guest rating:

Good

2/4/2018

"Comfortable bed, good shower"

It`s all rather in miniature, rooms, passages, etc, but it served the purpose. The bed and bedding were good, shower very good, room small but then that`s London. The check-in was smooth so all in all it was ok but I`m not sure I would go back. I`d prefer something with a bit of an outlook, not the back of the building although I was across a small courtyard and it was quiet.

Guest rating:

Some problems

26/2/2018

"Beware the stairs"

The scaffolding does not offer the immediate ambience of a welcoming hotel. Although the hotel was not full we were offered room 303, which is at the very top of the building and no lift. Elderly customers beware! Five flights of narrow staircase tests your stamina. The room, although tidy was not big enough to swing a cat. The curtains lacked width to be able to be drawn together. Accepting the bed was actually comfortable the consistent drone of a pump above kept you awake in the still of the night. Sorry but there are many other nearby hotels available to recommend revisiting here.

Guest rating:

Good

24/2/2018

"-"

Small but pleasant room, okay for a one night stay. Staff very mice and helpful, would stay again.

Guest rating:

Good

28/1/2018

"Clean, comfy but compact"

Really clean reception and helpful staff. Arrived early so was not allowed to check in but were able to leave our bags. Room itself, was very clean but very compact for two people staying. Had to orchestrate changing, getting into bed and going to the toilet, which was entertaining!!! Great access to overground and underground and will stay again.

Guest rating:

Good

8/1/2018

"Lovely room and staff!"

The man on the desk was delightful, the room was utterly lovely, bathroom door was a little bit interesting to find though! Only criticism is that there was a lot of sheets and cleaning things to step over to get to our room on the basement floor whenever we came back to the room from exploring London.

Guest rating:

Some problems

30/12/2017

"small and poky. toilet two foot from the bed. breakfast awful will not go back there again. "

Guest rating:

Average

28/12/2017

"Room stayed cole"

Guest rating:

Excellent

19/12/2017

"Good location staff helpful and polite room was spotless "

Would stay again

Guest rating:

Good

7/11/2017

"Convenient, clean room h"

Room would have been quiet apart from building work/scaffolding at the back. The hotel informs me this will finish in six months time. Grateful there was quietness from 5:30 pm to 9 am. Packed breakfast to go was adequate.

Guest rating:

Average

14/9/2017

"-"

The hotel is going through a refurbishment at the moment so outside doesn`t look good. The room we had was clean but bathroom was rather small. Reception area rather dark. Overall a comfortable stay.

Guest rating:

Average

4/9/2017

"Ok, but London has better"

Chose as convenient for overnight stay before early morning Eurostar departure and had reasonable reviews on trip advisor. Check in straight forward, pleasant member of staff. Room small (had to move sideways along one side of bed to get in it) but clean & reasonably furnished. Room was in basement, so reached via narrow staircase. I got the feeling they had crammed in as many bedrooms as they could, so it provided a place to sleep and wash, but not somewhere I would want to linger. In a recess close to bottom of staircase were piles of blue bags full of what I suspect was laundry. This was unsightly and I`m not sure whether this may have been a hazard in the event of a fire in the building. On departure we were provided with a packed breakfast consisting of fruit juice, fruit, muffin etc. On our return trip we spent a night in a hotel part of Hilton chain, which was less money and a much better standard. I would not stay at the Toby again.

Guest rating:

Excellent

9/6/2017

"Very good"

Pleasantly surprised. Price room only but pleased to receive a lovely breakfast bag!! Only problem...street plan for finding the hotel showed street NUMBERS not NAMES!! Grays Inn not mentioned so we spent half an hour wandering round back streets before ringing the hotel to ask where the heck we were!!!!

Guest rating:

Excellent

6/4/2017

"Very clean and comfortable. Staff helpful and obliging. Would stay again"

Expert advice

1800 937 937
Mon-Fri: 9am-8pm
Sat: 9am-5.30pm
Sun: 10am-6.30pm

Our rating system

Guest ratings and reviews are the opinions of our guests and not necessarily an expression of Hotel Direct opinion.

Excellent

Excellent

Good

Good

Average

Average

Some problems

Some problems

Poor

Poor