Aircon was leaking but was not told on arrival, engineer knocked and asked if leak had stopped didn`t understand, underneath it was a towel, which was not their before, some clothes and a socket were wet through. We went to bed my wife woke me up saying she can hear dripping, looked at the aircon and saw water coming out of it. I went down to reception, all they could do was put us in single rooms which was not good enough. It was are anniversary so I said not to bother. I turned the aircon off and went to bed (listening to dripping) and went to sleep half an hour later (12.30) knock at door, receptionist with a fan, hottest night of the year. Not a lot of sleep due to the heat. Next morning went down and asked what was going to happen about the room, they said to pack are bags they will move us to a different room. Not much of an apology,for a two night anniversary stay 50% spoiled. I am disappointed that they didn`t say or do a lot about it or be given a goodwill gesture?

The staff were exceptionally helpful which was the one major plus. Our room was clean and comfortable with all the facilities one would expect from a 4* hotel....but it was not exceptional and that is why it is marked `good` not `excellent`

A nice hotel with comfortable rooms. Very friendly staff. Just a few minutes walk from Gloucester Road tube making it so easy to get into west end.

Stayed in a small twin room, comfortable beds. The shower had great pressure but the water didn`t drain away quickly enough, so stood in soapy suds.

Polite friendly staff. Small room but clean. Breakfast disappointing and limited choices. We booked last minute and it was convenient but not cheap - not sure it is worthy of 4 stars but it is ok

Very comfortable stay, excellent bar entertainment and quality breakfast provision - ideally located for our concert at the Royal Albert Hall.

Everything very comfortable except very noisy generator noise all night.

As I entered our room the first thing I noticed (after the beds)was the fridge and I was very pleased to see that because in every hotel I have been in so far have not had a fridge.The shower was lovely and was very refreshing and the beds were very comfy but what seemed to interrupt my beauty sleep was all the commotion going on outside our room.

The air conditioning did not work on the hottest day of the year so far. Apart from that was great.

Fantastic stay lovely room and excellent breakfast would definitely stay again and recommend

Originally given a basement room which was very dark. Moved to room on 3rd floor which was tiny. Shower cubicle had mould around the edges. Not overly impressed for a 4 star London Hotel.

Had a lovely couple of days staying at the Park International. The hotel staff where fantastic during our staff. Thank you to Gabor who booked our tickets for us to Kensington Palace & had them waiting for us in our room when we arrived e back after our day out great service thank you. The hotel is in a great location 10minute walk to Gloucester Rd tube station. Lovely room &BreKfsst was excellent Thanks again we would like to return sometime.

hotel is 2 mins walk to tube station , located in a nice neighbourhood , hotel was clean and rooms very nice , the bar had a relaxed atmosphere and the food was nice , overall we had a nice stay ,would recommend this hotel