3 star deluxe

The Z Hotel City

24 Fleet Street, City of London, London, EC4Y 1AA

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Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our average guest rating is the mean of the most recent 100 assessments.

Average guest rating:

Excellent

91% (160 reviews)

More reviews >>

Guest rating:

Excellent

12/8/2019

"-"

Very clean ,well equipped, nice staff 100%

Guest rating:

Good

17/7/2019

"-"

Very clean, polite staff who were very helpful and pleasant at all times. Centrally located and a short walk from the Theatre. The Restaurant was disappointing due to 20 minute wait on the first morning and due to their error. Sat waiting while others were served yet no staff noticing. No refund ! I would definitely stay there again.

Guest rating:

Excellent

29/6/2019

"-"

Nothing too much trouble, The hotel put balloons and some chocolates in our room as it was my daughter`s birthday. The staff were welcoming, professional and friendly. hotel was very clean and in a great location for the tube at Temple and the theatres and restaurants. We were very pleasantly surprised by the complimentary chees and wine on offer which was a bonus, check out at 11.00 was also great. A lovely stay Thanks you - we will be back.

Guest rating:

Excellent

9/6/2019

"-"

Excellent hotel room. Rather small but well equipped and spotlessly clean. Breakfast facilities excellent. All staff very friendly and helpful.

Guest rating:

Good

2/6/2019

"Perfect place for an overnight stop"

Good clean and tidy with all you need for a night away as long as you don`t want lots of room to do it

Guest rating:

Good

13/5/2019

"Be certain of your requirements"

Ideal for a one or two night stay on business, probably for a single travellor. This is modular and therefore rather too cramped for two people, although there are double bunk beds. The shower is excellent and the towels are plentiful and as fluffy as London hard water will allow. The breakfast cafe is surprisingly good. You can`t complain about the price of the room or the meal.

Guest rating:

Excellent

8/4/2019

"Great hotel"

Guest rating:

Good

28/1/2019

"Fabulous location "

The hotel offered the best location to not only the theatre but to central London.

Guest rating:

Excellent

27/1/2019

"Brilliant service, 5 minute walk to theatre."

Excellent hotel, rooms although small were spotlessly clean, new towels, coffee/tea making available in room. Breakfast was delicious and worth paying for the night before to get reduction on price. Will definitely be staying here again on our next theatre break.

Guest rating:

Excellent

20/12/2018

"-"

Hotel staff were friendly and helpful . The room was clean and modern , but very small for 4 people. The beds were very comfortable! The free wine and cheese from 5-8 pm was a surprise treat!

Guest rating:

Excellent

9/12/2018

"Excellent service clean rooms friendly staff will most certainly recommend and be using again "

Guest rating:

Excellent

25/11/2018

"Stunning "

Such a lovely hotel, very comfy and clean. Sweet touches included, absolutely loved it.

Guest rating:

Good

18/11/2018

"-"

Clean rooms, on the small side, no where to sit only on the bed.Free wine and cheese helped to make up for it .

Guest rating:

Excellent

30/10/2018

"It does what it says on the tin."

It was brilliantly clean, staff were superb. Although our Z family Queen room was small it was perfect for our 3 nights. Wasn`t keen on the frosted glass door to the toilet- not enough privacy. The location in Fleet street was brilliant for exploring without spending hours on the tube.. The Z website gave the impression that buffet breakfast was included- it is but only at weekends. The attached Zest café was good but expensive. We used the near by Tesco Extra to buy snacks for breakfast and the rest of the day.. We would be happy to go back to the Z - Recommended

Guest rating:

Excellent

20/10/2018

"-"

Lovely little hotel ,great location to the west end. Small but well fitted out rooms. Very pleasant staff. Great for one or two nights.

Guest rating:

Excellent

16/10/2018

"Very nice hotel"

The room was very clean a nice modern style small but functional for short stays .The cheese and wine was welcome as it was complimentary overall I can thourghly

Guest rating:

Excellent

10/9/2018

"EXCELLENT Hotel"

This is a great hotel, very very central and although rooms are smaller it`s perfectly good. I will definitely stay here again.

Guest rating:

Excellent

23/8/2018

"-"

Very good would return and recommend

Guest rating:

Excellent

12/8/2018

"Lovely hotel. "

The rooms are quite small, but don`t let that stop you from booking! They are spotlessly clean, and have little things you wouldn`t get with a larger company i.e cotton buds, cotton pads, sky tv with all the channels. We have thoroughly enjoyed our stay and would book again!

Guest rating:

Excellent

10/8/2018

"Very organised and clean "

The staff that I talked to were very helpful i.e. Checking person was very clear and we had a breakfast and the person serving us was very helpful plus the food was excellent.

Guest rating:

Good

5/8/2018

"Good service and location."

Rooms small but clean.Comfortable bed.Excellent for the money.Good location.

Guest rating:

Good

28/7/2018

"-"

All though the hotel was modern and spotless,I would not stay there again the room had no window and was so was so small I felt like I was in a container ,very cloister phobic.

Guest rating:

Excellent

10/7/2018

"Friendly, helpful staff, clean hotel, ideally situated for most things, free cheese and wine !."

Great all round hotel.... rooms are very small though.

Guest rating:

Average

8/7/2018

"-"

Very small compact room, but was clean and functional

Guest rating:

Excellent

30/6/2018

"A wonderful stay in the heart of the city"

We were pleasantly surprised by the care and hospitality we received from the staff here yesterday night. Arrived to be served a refreshing glass of iced tea before a very efficient check-in and finding our room. A spotlessly clean room with all we needed, comfy large bed, great shower and air conditioning for this hot weather. We were most impressed of all by the free cheese and wine buffet laid on between 5 and 8pm, perfect after our long journey. That makes it worth staying at any time we need a room in London again! Thank you

Guest rating:

Good

7/6/2018

"Only Drawback The Rooms Are Very Small, Otherwise Very Good."

Guest rating:

Good

3/6/2018

"Small, clean"

Great service. Hoho was truly fabulous

Guest rating:

Excellent

21/4/2018

"Modern, chic, friendly staff"

Highly recommend ..for one or two nights.. Bus stop straight outside.. We used Citymapper app to get about on nudes.. Highly recommend that too :)

Guest rating:

Good

15/4/2018

"-"

The hotel was immaculate and the staff were very helpful Enjoyed our stay

Guest rating:

Good

28/3/2018

"-"

The staff were great, and the contents of the room were of a very high quality. However, we booked a room with a window and we knew the room was going to be small, but the first room was absolutely ridiculous. We had to pass each other sideways and move our hand luggage around if it wasn`t on the bed. We eventually got another room, because of the noise (like a large engine running in the room next door), and though the room was very similar, and was only marginally bigger, it was an acceptable size.

Guest rating:

Excellent

27/3/2018

"Stress free trip"

Lovely clean room, nice modern hotel, friendly staff, complimentary cheese & wine 128512;

Guest rating:

Excellent

25/3/2018

"-"

Yes room small but most importantly it was clean and had everything you need from water and tea making facilities to toiletries and hairdryer. I would recommend this hotel.

Guest rating:

Good

18/3/2018

"-"

Hotel room very small but everything adequate for a short stay. Absolutely spotless and staff were brilliant. Small problem on arrival with aircon in room but it was dealt with immediately without any hesitation.

Guest rating:

Excellent

18/2/2018

"Z hotel City "

Guest rating:

Average

28/1/2018

"-"

Hotel is very well situated and modern but the fans in the room don`t turn off so constant buzzing noise all night.

Guest rating:

Excellent

18/1/2018

"Extremely clean and handy for theatre land."

Lovely location and good hotel. Cheese & wine a nice surprise.

Guest rating:

Excellent

16/1/2018

"Excellent city hotel"

Excellent location, didn`t know what to expect, but we`re delighted with it! Unfortunately I didn`t realise I had booked a small double room for myself and a friend, so asked if we could get twin beds. The staff were fantastic, went out their way to find us a twin room for our two nights, and ended up giving us a family room of double bunk beds! And refused to take extra for it! Very clean and comfortable with great choice of teas/coffees in the room.We were also invited to partake in cheese and wine (free of charge!) Happy hour!Staff were very professional, friendly and courteousWould highly recommend this hotel!

Guest rating:

Good

14/1/2018

"Great staff small room"

Staff very friendly and polite. Was mix up in payment but was soon rectified. Hotel convenient position and even though I knew room would be small on booking, I had not been prepared for such a small room! Downfall was bed up against wall so had to scramble over each other in night to get up. Would suit younger people I think better. Expect you could upgrade.

Guest rating:

Good

12/1/2018

"-"

Excellent location but a bit cramped. Fine for one night.

Guest rating:

Excellent

30/12/2017

"Great spot friendly and rooms were compact but had everything needed "

Great little spot on fleet st perfect to wander into the theatre district. Staff friendly and easy check in.

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Expert advice

1800 937 937
Mon-Fri: 9am-8pm
Sat: 9am-5.30pm
Sun: 10am-6.30pm

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Guest ratings and reviews are the opinions of our guests and not necessarily an expression of Hotel Direct opinion.

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