I`ve stayed in better rooms for the money we paid. The room was really small...really for 1 person, not two. There is even only one bedside table. Also when checked in, the hotel wasn`t aware we were checked in and had to ring the room to ask who checked us in?! Also bath not grippy or had mats, and I fell bruising my arms and back. Tried to let the hotel know, but they weren`t interested. Poor service from that respect. Disappointed. Unless I knew what type of room I was staying in and what the standards in the bathroom was like I wouldn`t stay there again.

Well appointed, Very quiet room and helpful staff. Centrally located 100m from Gloucester St Station.

First time stay here, highly recommend. Efficient, helpful staff, convenient location and well priced. Comfortable bed, tea/coffee facilities. Back rooms nice and quiet away from London traffic. Will return.

The staff were very welcoming and super friendly. Makes a real difference when travelling to London. The reception team - Ruth, Daniel and Jubril treated my 6 year old daughters VIPs and they were very pleased with the sweet trolley!!! Thank you!The room we stayed in was comfortable for a family room.Breakfast was delicious and lots of choices.Location was excellent and very easy to find.