3 star

Burns Hotel

18-26 Barkston Gardens, Kensington, SW5 0EN

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Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our average guest rating is the mean of the most recent 100 assessments.

Average guest rating:

Good

84% (369 reviews)

More reviews >>

Guest rating:

Excellent

7/10/2010

"Great value hotel in an excellent location."

Guest rating:

Good

7/10/2010

"-"

Very fair value and quiet room.

Guest rating:

Good

5/10/2010

"Excellent location for all transport links to London and in a quiet street with views over the park."

I would recommend this hotel to friends and family and would use again.

Guest rating:

Excellent

4/10/2010

"Hotel was very central - two mins from Earl`s court tube station. Lovely atmosphere in the hotel. "

Rooms were well equipped, clean and comfortable. Breakfast was very good & staff were very helpful and friendly. Staff at check-in and check-out were extremly pleasant and helpful. All in all a very positive experience of this very central London Hotel. Price was very competitive for this central area. Would definitely recommend & go back there.

Guest rating:

Good

30/9/2010

"Very convenient to Piccadilly line right into heart of London"

Decent size room, good breakfast and convenient

Guest rating:

Good

27/9/2010

"Rooms very close so some noisy guests waking you up was a small problem."

Guest rating:

Good

26/9/2010

"Clean, comfortable and convnient"

Downside was that cleaning staff congregated outside our room, 42. so no late sleep in.

Guest rating:

Good

24/9/2010

"Clean, helpful staff and good location - if any criticism, room was a little small. "

Guest rating:

Good

23/9/2010

"Our room was very small and hot"

Friendly helpful staff

Guest rating:

Good

22/9/2010

"Clean and comfortable a reasonably price hotel suitable for a short stay."

A pretty basic hotel but the room was clean and comfy with tea and coffee making facilities ( which beats some so called "luxury" hotels!) Ample toiletries provided. The staff were courteous and helpful. Breakfast was very good. Thankyou for a pleasant stay.

Guest rating:

Good

20/9/2010

"Compact and Bijoux"

A lovely hotel with friendly and helpful staff. Its location is excellent with the tube service very close by. Prices were perhaps a little high bearing in mind the size of the room and the lack of a bath. A later opening bar would also be advantageous.

Guest rating:

Good

17/9/2010

"Quiet hotel, clean and comfortable with good breakfast"

Guest rating:

Good

11/9/2010

"Good helpful, pleasant staff, Clean everywhere, Cooked breakfast very good, Room very small, only o."

Guest rating:

Good

9/9/2010

"Enjoyable stay, good service & good breakfast."

Room was comfortable & clean but rather on the small side . Was quiet even with the window open wide at night except for the sound of the trains but this was not such that it kept us awake. Staff very friendly and service in the dining room very good. Very close to the Underground which made it easy to get around.

Guest rating:

Excellent

1/9/2010

"hotel and staff excellent location very good and easy to find"

Guest rating:

Excellent

31/8/2010

"Comftable and clean room, convenient location and good food."

Guest rating:

Good

26/8/2010

"Excellent access very good overall"

Soooo hot in hotel and room tiny struggled to get in and out of bthroom as bed blocked the door. But clean serviceable polite and friendly staff would definatly use again as cost effective and convenient

Guest rating:

Excellent

23/8/2010

"Couldn`t ask for more"

Guest rating:

Excellent

22/8/2010

"-"

The Burns Hotel was a most comfortable and convenient hotel, within a short walk of the Underground (Earls Court) yet in quiet surroundings. Would recommend to anyone wishing a Theatre Break weekend etc.

Guest rating:

Excellent

13/8/2010

"Great value for money"

Could not fault he Hotel. The package with the show was excellent value and we will be booking again.

Guest rating:

Good

13/8/2010

"Clean and tidy but very warm!"

The hotel is is a great location, a stones throw from the tube station and has a welcoming reception area. The staff were very helpful and friendly and the hotel was well looked after. The bar area was nice and relaxed and there was even a little patio outside where I sat and took in the evening sun. The only downside was that the single room was full to the brim with 2 single beds, a desk, a bedside cabinet and 2 other cabinets. For a night it was fine but there was not much space. The other thing was that it was extremely warm in the room itself which meant it was not that comfortable. All in all I would stay there again but would be happier if something could be done about the heat

Guest rating:

Excellent

10/8/2010

"-"

rooms were not very big but sufficient room and very clean. they looked after our cases after we checked out , leaving us the day to look around london. The breakfast was very good and the restaurant was very clean. Very good value for money.

Guest rating:

Good

10/8/2010

"fr iendly helpfull staff food excellent a pleasure to stay "

Guest rating:

Excellent

9/8/2010

"-"

The hotel was very clean and the staff were very friendly. The decor and the rooms were really nice and the location and surrounding area were superb. Will definitely visit again.

Guest rating:

Good

8/8/2010

"-"

Friendly helpful staff. Could do with air-con In rooms, as my room was bit warm.

Guest rating:

Good

6/8/2010

"Perfect comfy quiet hotel easy access to main attractions"

Quiet location yet close to underground and walking distance to kensington.Good breakfast very comfortable clean room. Pleasant efficient staff would highly recommend for london break weekend.

Guest rating:

Average

6/8/2010

"-"

For £90 B&B not bad, but if I had to pay £165 (full price) I have have expected a lot more. Did the job, breakfast very average.

Guest rating:

Excellent

2/8/2010

"very friendly, helpful staff, delightful position very convenient for galleries museums restaurants "

Guest rating:

Excellent

1/8/2010

"friendly, clean, comfortable room"

good value for money, friendly helpful staff who will do anything to make your stay excellent. if you are a wheelchair user please request a downstairs room, its an old building with small lifts. cooked breakfast on the small side but plenty of continental to chose from overall lovely hotel would definately use again

Guest rating:

Good

31/7/2010

"excellent value for money in a good location "

clean well run hotel. friendly staff, very good breakfast, , left luggage facility, our only critisism would be that our room was on the small side, but adequate for a two night stay, and they didn`t get the second lift working resulting in long wait on occassions to use other lift. Would recommend it to friends.

Guest rating:

Good

25/7/2010

"-"

The hotel was friendly and helpful and the room was comfortable and quiet. It was however, rather small and cramped

Guest rating:

Excellent

15/7/2010

"lovely hotel"

we had a lovely stay in this hotel, rooms slightly small but very nice and very comfortable beds. hotel in a quiet location but within a 5 min walk to Earls court underground. ideal actually. reception staff very friendly but breakfast staff could do with a smile or two !! hotel bar was fine and we enjoyed a good few drinks there before bed time. all in all a lovely hotel and would stay here again.

Guest rating:

Some problems

15/7/2010

"Room not at all like on your website, very dark and in basement.."

Our room was in the basement, at the front of the hotel and was subject to smoke from all the smokers outside. We opened the window as it was in a heatwave. The milk in the room was not UHT and was therefore bad by the time we required it in the morning. the TV was very high for such a small room and was uncomfortable to watch for very long.

Guest rating:

Excellent

13/7/2010

"Friendly, Efficient and Comfortable. Were made to feel very welcome by all staff."

Our stay at the Burns Hotel was extremely satisfactory. Staff were friendly and helpful.Breakfast was of the highest standard. Rooms comfortable and serviced regularly.Will definitely use this hotel again when in London.

Guest rating:

Good

11/7/2010

"Good hotel, great position"

Stayed at this hotel on 10 July. As noted by other visitors, rooms very small but adequate for myself and my friend. Beds comfy, 2 pillows too! Bathroom clean, coffee/tea maker in the room. Breakfast wonderful. Staff friendly. Picturesque street. Ideal location. 2 minutes walk from Earls Court station. Would definitely recommend as a base for a short stay in London. Would defiinitely stay again.

Guest rating:

Average

7/7/2010

"i returned to hotel 12 : 30 am Sat ,but was not able to be served with a drink - is this practice?"

Guest rating:

Excellent

2/7/2010

"would suggest shelving in shower cubicle"

Guest rating:

Excellent

1/7/2010

"-"

Our only comment is that we thought a handrail should have been fitted to the side of thestairs to floor2 - our room was 212 - similar to those at the entrance/exit to the restaurant.

Guest rating:

Excellent

27/6/2010

" a very pleasant stay"

my wife and I stayed at the Burns Hotel June 5th 2010 and we were very impressed. The staff were most helpful, the hotel was very clean and the food excellent. Would recommend this hotel

Guest rating:

Average

26/6/2010

"Staff helpful and polite"

Our room was very small, very hot and quite claustrophobic . The dining room was pleasant and the service excellent. The English breakfast was very good. We were moved to a bigger room and that was much more comfortable. I think we will use The Burns Hotel again.

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Expert advice

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Mon-Thu: 8am-10pm
Fri: 8am-8pm
Sat: 9am-5.30pm
Sun: 10am- 9pm

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Guest ratings and reviews are the opinions of our guests and not necessarily an expression of Hotel Direct opinion.

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