5 star

The Langham

1c Portland Place, Regent Street, West End, London, W1B 1JA

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Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our average guest rating is the mean of the most recent 100 assessments.

Average guest rating:

Excellent

94% (169 reviews)

More reviews >>

Guest rating:

Excellent

9/4/2012

"wonderful customer service all staff very welcoming and helpful"

Myself and a friend stayed for one night only, all staff had a ready smile and seemed happy to help with any request. We leisurely enjoyed a wonderful breakfast that set us up for the day. Our room was beautiful and catered for our every need. I would recommend this hotel for special break away.

Guest rating:

Excellent

8/4/2012

"Fabulous stay"

Went there on a friend`s recommendation, spot on. Pricey but well worth it - wonderful to find a decent London hotel. Cocktails have tp be tried - superb

Guest rating:

Excellent

11/3/2012

"MADE VERY WELCOME FROM START TO FINISH A BIG THANK YOU TO YOU ALL AT THE LANGHAM !"

Guest rating:

Average

28/2/2012

"Restaurants"

As a guest staying for 6 nights, I could not book high tea once. This is poor. I could not book a table in the Roux restaurant but was told to eat in the bar, yet I could not take my children into the bar to eat after 6pm. Really poor service, so we ate out all the time. Really disappointed that a Langham hotel had such limited options. We have stayed with the Langham in Honk Kong, Melbourne and Shanghai and never had this problem before. Iwill not return to this London hotel again. PS the eggs at breakfast were tasteless.

Guest rating:

Excellent

16/2/2012

"Elegant hotel with exceptionalyy helpful and friendly staff and very nice rooms. If this is your pri"

Guest rating:

Excellent

1/2/2012

"quality hotel in central location"

Stayed for 4 nights and enjoyed the stay. This is an older style of hotel well situated at the upper end of oxford street. The bedrooms are very comfortable though not over generous in size. What we particularly liked were the thick walls which prevented noisy neighbours from interrupting a good nights sleep. Breakfast is best taken in the a la carte restaurant - it cannot be faulted.Our preference is for 4* hotels but we did not find this to be stuffy although all the staff were from abroad.Would stay again though would seek a deal.

Guest rating:

Excellent

27/12/2011

"great service, great food, exceptional location and facilities"

Guest rating:

Excellent

6/11/2011

"A Warm Welcome From All The Staff"

What can we say about this 5 star hotel , We were met with a warm welcome from all the staff which made me and my wife feel we had chosen the right hotel, We even let the concierge Dan book a great Italian restaurant which was nice and local to the hotel, The rooms were just fantastic and the bed was the best we have found in any hotel, We canā??t wait to stay there again Thank you Mr vanderweele

Guest rating:

Excellent

15/9/2011

"Staff were very helpful nothing was too much trouble to make us comfortable"

Overal everything was excellent. the only comment is we found the palm court restraunt too noisy for us to have lunch in, but maybe that is because we are both in our 80s and found the piano too loud.

Guest rating:

Excellent

16/8/2011

"A really memourable experience with world class quality and service."

We arrived earlier than check in time and whilst waiting for our room the lady in reception arranged for a orientation tour of the hotel and its facilities, a nice touch but very well done.

Guest rating:

Excellent

10/7/2011

"Gorgeous and luxurious "

Beautiful. Luxurious. Perfect.

Guest rating:

Excellent

30/6/2011

"Fabulous, indulgent luxury!"

If you want to feel special this is where to stay. It is not cheap but is in a great location and you just feel special. The staff are curteous, thinking of your every need. Also if you`re a BA executive club gold or silver card holder, or other airlines check out the lounge on the second floor for tasty free breakfast,nibbles and free drinks. Thoroughly recommend The Langham

Guest rating:

Excellent

2/5/2011

"Royal Wedding Visit"

Guest rating:

Excellent

23/2/2011

"A beautifully appointed Hotel, first class friendly service, a breakfast & afternoon tea to die for!"

Guest rating:

Excellent

18/1/2011

"Excellent beautiful room up graded. Nothing was too much trouble for them"

Guest rating:

Excellent

14/1/2011

"-"

Bar was a little too expensive but overall our stay was nothing short of fantastic.Would not hesitate to stay again. In fact will stay there every time we visit London from now on.

Guest rating:

Excellent

31/12/2010

"Fantastic hotel!"

The Langham is a fantastic hotel and we really enjoyed our stay there after Christmas. The location is fantastic and the service was impeccable during a very busy period in the year. I would definitely stay there again and recommend it as the perfect hotel for everyone.

Guest rating:

Excellent

30/12/2010

"Good service, good room, fantastic location at a reasonable price. "

Guest rating:

Excellent

21/12/2010

"Delightful traditional hotel with friendly, helpful staff"

We stayed in a standard room on the first night which was very agreeable although the bathroom sink hot tap didn`t work. However generally the room was very comfortable and had everything you would expect of a hotel of this standard. On the second night we upgraded to a larger room with a beautiful view of All Souls Church and the increase in price was certainly reflected in the increase in size and quality and included access to the "club" facilities which we felt ment the upgrade was good value for money. The only downside to the visit was the fact that the spa was being refurbished so we could not benefit from that despite the spa being one of the reasons i reserved the hotel. However we will definitely return and would recommend this hotel to other people.

Guest rating:

Average

19/12/2010

"location 9 /10, room size 6/10, bar & resturant prices 4/10, bathroom 1taxi/10 taxi availabilty 2/10"

Hotel bathroom products cheap, no separate shower, gap in bathroom sliding door so a privacy problem! Prices in resturants expensive, which if the food was up to the mark i would not mind paying. Never any taxi`s available, so that made us late for the theatre. will stick with the landmark.

Guest rating:

Excellent

7/11/2010

"A very comfortable stay"

I only wish that there was not an addition to every invoice - even breakfast - of a service charge. Is it not possible to have an all inclusive charge?

Guest rating:

Excellent

11/10/2010

"A wonderful experience one always to remember"

Our first visit to The Langham and not our last we were on our honeymoon and was delighted to receive fruit, flowers and half a bottle of champagne perfect. The food was out of this world the decor was perfection attention to detail from staff delightful I would give this hotel 10/10

Guest rating:

Excellent

28/9/2010

"The Langham"

As always the service at this hotel is exceptional and only a 5 minute walk from Oxford Street. Staff are friendly and knowledgable. A real treat if you want a luxury break in London.

Guest rating:

Excellent

23/8/2010

"Comfortable, clean, brilliant location"

We had a lovely time here on a room only basis. It wasn`t cheap but there are 4 star hotels charging a similar amount so I thought it was good value. The staff were lovely and couldn`t be more helpful.We ate breakfast out; £20 a head for a buffet I think expensive. There are loads of good places around to eat, Ponti`s on John Prince`s St (a 5 minute walk towards Oxford St) did fab eggs benedict with friendly service.

Guest rating:

Excellent

12/7/2010

"Peaceful luxury"

Stayed for 2 nights with 16 yr old daughter on shopping trip. Fabulously quiet and comfy room. Attentive staff and eager to help concierge (Anthony was great) without being "in your face".. Would have loved to stay longer but funds did not permit! Great location for shopping. Want to stay again.

Guest rating:

Excellent

30/5/2010

"-"

An amazing hotel with Impeccable service.

Guest rating:

Excellent

4/5/2010

"Relax in Comfort"

My friend and I stayed for 3 nights, we had excellent service throughout. The beds were sooo comfortable!! We took advantage of the pool facilities which again were of the best. We will be returning and will get a good deal through Hotel Direct.

Guest rating:

Excellent

19/4/2010

"Marvelloos Hotel - Top drawer in every department."

Guest rating:

Excellent

19/4/2010

"Wonderful"

Guest rating:

Excellent

12/4/2010

"refurbished room with Queen sized bed was superb. WONDERFULLY QUIET. polite attentive staff. "

Very convenient location for shopping and theatres. Nice indoor pool for a refreshing swim.Staff very pleasant and helpful. Beautiful rooms. Plenty of nearby breakfast venues for those, like us, not on on an expense account.The one meal we did have in the Landau restaurant was expensive (£45/head) but was superbgwg 12 April 2010.

Guest rating:

Excellent

11/4/2010

"-"

Beautiful hotel, but bar prices outrageously expensive.... £11 for a glass of wine! Also, breakfast wasn`t included. The hotel price for breakfast was £27.50 per person, which again was very pricey! We had a lovely time though and would certainly reccommend the hotel for comfort and style!!!

Guest rating:

Excellent

5/4/2010

"Best hotel in London by far"

Guest rating:

Excellent

28/3/2010

"Great hotel"

This is 5 star at it`s best

Guest rating:

Excellent

21/2/2010

"We love this hotel. friendly service and great location!"

It was great to spend the weekend and we enjoyed our base at the Langham. Thanks again to Ian our great "guide"! On this trip it was just me and my partner - a little romantic wekend! But we have been her before with my sister and our 3 teenage nieces who now ask us to to come to the Langham for special treats! This hotel has it all a mix of old style courtesy and charm with modern service. Thanks again!

Guest rating:

Excellent

7/2/2010

"Very well looked after"

Only problem was trying to get the restaurants to answer the phone

Guest rating:

Excellent

23/12/2009

"A perfect place to get away, superb customer service."

Guest rating:

Excellent

21/12/2009

"Fantastic Hotel, Elegant, Plush and Dignified"

I simply can not fault the Langham, the service, our room and everything was wonderful, it was a hotel that would normally be well out of my price range, but as a one-off stretch for a special romantic occaision it was worth every penny. If I can afford it again, I will go back.

Guest rating:

Excellent

28/10/2009

"Lived up to its reputation"

Stayed for one night and the service was very good and the room and facilities of a very high standard. It has recently been renovated and as such everything looked very new.Pool was a tad colder than we would have liked, but overall a very nice stay - we would go again. Definitely recommend the bed and breakfast option.

Guest rating:

Excellent

27/10/2009

"First class accommodation, service with very good location for central London"

We found the hotel presentation excellent, with warm and enviting interior, welcoming and friendly staff and excellent facilities. While we would have preferred to be nearer to charing cross, covent garden, the slightly different location was easy to overcome. Breakfast was very good with attentive and friendly staff, and overall we thoroughly enjoyed our stay and would highly recommend the London Langham Hotel

Guest rating:

Excellent

26/10/2009

"Fantastic service"

Beautiful hotel, which really knew how to look after its customers. I went with my girlfriend for one evening B&B for her Birthday, which as soon as I mentioned at the check-in desk the occasion we were offered a free upgrade to a Club Room (over £100 more expensive than the Classic Room I`d booked) and we received a champagne breakfast. It really made her / our weekend and we will certainly be returning in the future. Also, to add - the breakfast was superb as well!!

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Guest ratings and reviews are the opinions of our guests and not necessarily an expression of Hotel Direct opinion.

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