On arrival at the hotel the reception staff were very pleasant and helpful we were early for check in so used a storage area for our luggage . Once we entered our room it was very modern and clean bed very comfy however on the second night we were disturbed by a group of males in the next room on calling reception we were moved rooms within 20 minutes wow what fantastic service

we found the hotel great and the parking (which could be a nightmare) was good too. staff were very helpful and advised us re restaurants and sights. Loved York ++

Great hotel. Clean and lovely decor. All staff friendly and effecient. Great attention to detail and style. Breakfast was beautifully cooked. Fantastic.

Room was disappointing - looked over the back where there were noisy ventilation units - all the more frustrating because the room was too warm (no air con) and window couldn`t be opened far even if we had wanted to get more fresh air at the expense of noise! The room was clearly designed for someone with a disability (low basin, easy access shower, no bedside tables and only one chair) and this wasn`t necessarily a problem for us but it did make me wonder if was the less pleasant room/s in the hotel that were allocated for wheelchair users in which case that doesn`t seem fair. The TV was very small (not that you go away to watch it) and not what I would expect from the hotel`s modern image. Also there was only one spare power point so phone charging, laptop use and boiling the kettle all had to be juggled!! Breakfast was good and staff helpful.

Very plesent hotel, near the centre of York, Weatherspoons just across the road, parking a bit pricey at £20 for the 2 days, but that`s York, I would have thought the Hotel would discount this, but, if you want cheaper, I guess it`s go elsewhere. The room had plenty of lovely big towels, but only downside was a lack of cubboard space/closet we seened to be living out of our bags. Otherwise, a spotless hotel.

I booked for 4 couples and all felt the hotel was good & quite centralStaff were friendly and helpful. Minor snags were dealt with well andwe all enjoyed the stay. V good breakfast. Hotel busy but still quiet.

Excellent staff, amenities, facilities

Nice, clean premises with the most comfortable bed in short walking distance from the centre

The only problem we found was the left luggage room was not locked nor was a control kept on it - anyone could take any bag if they so wished!

We think that we should have been advised about car parking and the need to pay extra for it when we made the booking. We would liked to have purchased a continental breakfast had it been available.

I would recommend the hotel 53 to anybody who wants a very clean and very well run hotel to stay in whilst inYork. Bed was big and comfy and shower very good. Thank you.

We had a very pleasant one night stay.ALL staff lovely and helpful Would certainly stay again

The rooms are very basic but totally adequate. They do not have a wardrobe or bedside tables so if you were staying longer than a weekend this could be annoying. Very good location within five minutes walking distance to the centre of the town.

Hotel nice and clean, staff helpful, room tended to be cold shower room and toilet freezing, dont bother booking breakfast not worth going for much better to eat out, because of the quality of breakfast we didnt dine in the hotel in the evenings.

staff excelentbreakfast very nicepower showerclose to the centreonly issue was the room was a bit cold

The staff were very helpfull and freindly, the bedroom was big enough but no wardrobe and the shower was a bit of a let down, it was a bit fiddley to get the correct temp. the resterant was very good. and the location is good for short walk to the shops/pubs. very dissapointed at having to pay £10 per night for hotel parking

The room was lovely and very modern. The bedding was inadequate and the duvet was far too light for a winter night. The heating went off remotely and the room was cold in the early hours. The location of the hotel is fantastic but would suggest finding your own parking space. Would stay again but not in the winter.

The hotel was very clean and well appointed. The staff were extremely helpful and friendly

The reception staff were very helpful and friendly. Nothing was too much trouble. The breakfast was very nice. The only criticism I would have is that the double bed was quite small but that aside, I wouldn`t hesitate in booking this hotel again. It was very central and suited our needs.

room very clean and acceptable. close to amenities

Hotel 53 is well situated for city attractions but from our room we were surprised at how much noise we heard --- from traffic as well as from people who stayed out longer than we did !The room was clean and comfortable and dining room staff were pleasant and efficient. We would stay there again.

Good location near town, very clean, friendly and helpful staff, lovely bedrooms and excellent breakfast. Also good car parking. would definitely reccommend

Can`t fault this hotel for cleanliness, facilities, location and politeness of staff. The only problem was the black pudding was brick hard which was a bit disappointing. I would certainly book this hotel again.

clean, tidy and in a good location for york, good service although we only stopped for one night but this wasn`t our first time and we`ve never had a complaint before.

Really nice hotel, friendly and functional, only negative comment would be that our room was above air con units so was a little noisy.

lovely clean hotel great service

Rooms were very clean, staff very helpful and friendly. Lovely breakfast!

We really enjoyed this modern, convenient hotel. The lobby was spacious and welcoming. The staff were friendly and efficient. The rooms were very well equipped. The staff at breakfast were exceptionally good; often a weak point in hotels. Only improvements would be to have fried eggs to order or do not bother and to have instructions about how to use the shower - it took me three coldish showers to work out how to get a hot one! Would recommend a visit to the hotel to anyone.

We had a excellent stay in Hotel 53, the staff were all very polite and helpful, especially the lady behind the front desk! The breakfast was great with lots of variety to choose from and again staff were very helpful and polite. The bedroom and bathroomwas very clean, modern and comfortable. The bedroom had a hairdryer and tea/coffee facilities. It was just right for the two of us. With a lovely big powerful shower and lots of clean towels.We were both very happy with the Hotel and would definately stay again and recommend it to our friends.

hotel excellent, staff friendly and very helpful. clean rooms and bathrooms. Breakfast good