Hotel Direct invites all departing guests to rate and review their chosen hotel.
To ensure our guest evaluation is always up to date and to allow for hotel improvements, our average guest rating is the mean of the most recent 100 assessments.
Average guest rating:
97% (15 reviews)
11/2/2011
"Great location, lovely hotel"
15/1/2011
"An outstanding hotel. Service impeccable. Rooms fantastic. Would definitely stay here again. "
1/10/2010
"excellent hotel, well run, perfect size for visit to London"
24/6/2010
"Staff were excellant. room a little small, Tv did not work ,no late check out available."
1/6/2010
"best room ive ever stayed in "
31/5/2010
"Excellent service and location"
My all time favourite London hotel, will definitely recommend to friends and family and will be my 1st and only choice next time in London
31/5/2010
"-"
The overall experience of our visit and the service recieved at The Montcalm throughout our stay was excellent. The only negative experience is very slight and that was despite being an ambient room temperature, the aircom in our room (503) did not effeciently cool the room enough when set at 19 degrees when it got a little stuffy for my guest during the night. The reception staff and Thomas, in the lounge, were very friendly upon our arrival and throughout our stay. I would certainly choose to stay at The Montcalm if the opportunity arrise again in the future and would recommend your hotel to friends and relatives should they wish to stay in London.
24/5/2010
"-"
we booked a family room with a cot which was not ready. We were given a standard room which we had to move half the furniture out of to get the travel cot up. It should state if this is the case as a family room gives a misleading idea of size of the room which was cramped
16/5/2010
"-"
Very good, could not work TV ? in bathroom !
2/5/2010
"the hotel was an excelent location .Luxurious and every need catered for will stay there again.Than"
Expert advice
1800 937 937
Mon-Thu: 8am-10pm
Fri: 8am-8pm
Sat: 9am-5.30pm
Sun: 10am- 9pm
Our rating system
Guest ratings and reviews are the opinions of our guests and not necessarily an expression of Hotel Direct opinion.
Excellent
Good
Average
Some problems
Poor