Hotel Direct invites all departing guests to rate and review their chosen hotel.
To ensure our guest evaluation is always up to date and to allow for hotel improvements, our average guest rating is the mean of the most recent 100 assessments.
Average guest rating:
95% (3 reviews)
Lovely and comfortable hotel in a fantastic location a couple of minutes` walk from Plaza St Ana, and easy walking distance from the museums, bars and restaurants, Sol and Plaza Mayor. Room was well equipped, funky and comfortable. Would have been good to have wifi access in the room and the tv channel choice was limited. The bar looked lovely although we didn`t use it, nor did we pay the â?¬18 for breakfast in the hotel - why would you when surrounded by lovely bars and cafes?!!
The hotel has an excellent situation in the centre of Madrid, near the Prado and Puerta del Sol. there is an underground car park, excellent buffet breakfast, and a small restaurant on the premises.
Hotel response from Hotel Revenue Manager
9/12/2011
Dear guest,Many thanks for taking the time to post your review. I was delighted to read that you enjoyed all aspects of your stay especially the buffet breakfast (from 5.30 a.m. till 10.30 a.m. every day, even weekends), the restaurant and other facilities. I have already passed on your kind words on to staff here. I hope you get the chance to join us again soon and I will look forward to meeting you.Kind regards,Miguel CastilloHotel Revenue Manager
Expert advice
1800 937 937
Mon-Thu: 9am-10pm
Fri: 9am-8pm
Sat: 9am-5.30pm
Sun: 10am- 9pm
Our rating system
Guest ratings and reviews are the opinions of our guests and not necessarily an expression of Hotel Direct opinion.
