3 star

Maldron Hotel Newlands Cross

Naas Road, Newlands Cross, Dublin 22, Dublin, -

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Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our average guest rating is the mean of the most recent 100 assessments.

Average guest rating:

Good

88% (69 reviews)

More reviews >>

Guest rating:

Excellent

5/5/2016

"-"

Family room was spacious and recently refurbisbed. The only issue we had was the mattress on the double bed was too hard, it was like sleeping on concrete.

Guest rating:

Excellent

24/4/2016

"-"

there was nothing i can critise about the hotel would defently stay again

Guest rating:

Good

11/11/2015

"So far from tram"

It`s not 10 minutes for walk from Redcow tram station (about 20-30 minutes).Poor Wifi signal in room.Good room and reception.Near supermarket.

Guest rating:

Excellent

31/8/2015

"Everything we needed and more"

First time I have used this hotel in Dublin and it won`t be the last. Room was fantastic and well equipped, staff very helpful, food great and room service available . Stayed for 2 nights on way back to UK from 2 weeks in County Clare and willl use for linger next time. Thank You

Guest rating:

Good

23/8/2015

"Clean comfortable rooms, breakfast ok nothing special. Staff at reception helpfull and polite."

Location to far from city center, ?20-30 for taxi!!!

Guest rating:

Excellent

5/4/2015

"excellent value"

staff very welcoming and friendly both at reception and bar and restaraunt we are going back again in may

Guest rating:

Excellent

25/3/2015

"-"

I would like to say thank you we had a great time at this hotel. Shower was perfect for my disabled husband and everything was clean and we had a very good breakfast.

Guest rating:

Some problems

22/8/2014

"staff very good decore dated facilities basic dinner bland people shouting in ajacent room for an ho"

toilet cistern ran water all night poor experience

Guest rating:

Average

2/8/2014

"No clear diversion sign to hotel, couldn`t walk to Lucas because of road works, "

Hotel very noisy slamming of doors by work staff & guest, delivery men for hotel were noisier than work men doing road works, no safe in room, we had a Irish coffee in bar which it was served to us like we were having a pint some of contents running down side of glass nothing special about Bewleys coffee as advertised, we could hear the band playing in our room from bar we went to bed early as we had to catch ferry early in the morning,Yours sincerely Mary Cullen

Guest rating:

Average

16/6/2014

"Room like a sauna, thumping sound every couple of hours coming from attic area"

If you choose to stay here do not stay on the 4th floor- for some reason there is a thumping noise that starts up every couple of hours day or night-souods like a boiler from the attic area. Room is extremly warm even leaving the window open will not air out the room. Was under the impression that the Luas was only 10-15 mins walk, asked the reciptionist to confirm the distace , said it was 15 mins walk- minium 30 mins hads to carry my 3 year old the whole way. Not very clearly marked with signs, maybe due to roadworks. Over all not great for Bewleys.

Guest rating:

Average

2/6/2014

"Average hotel which failed to tell us of the massive roadworks outside"

Ok if you don`t mind staying outside city centre and hiring a car. The room was large and clean and the breakfast was Ok but had to queue to give in breakfast voucher behind paying guests and therefore breakfast was cold by the time I got to eat it. Should have separate queue for people who have paid upfront for breakfast. Lift broke down frequently and we were only their 2 nights

Guest rating:

Good

29/9/2013

"-"

Great hotel for the price. Nice and clean

Guest rating:

Excellent

18/9/2013

"nice warm room"

Staff friendly and helpful

Guest rating:

Average

16/9/2013

"Distance"

It is very misleading, when you review on your we site that you are 10 minutes away from the Red Cow Luas stop. We only booked this hotel based on this information. In reality (and we have done this walk) it is nearer 30 minutes from the Luas. This should be correct on your website so that it does not mislead anyone else.

Guest rating:

Good

25/7/2013

"Great value staff excellent rooms very comfortable I will stay there again. bar food very good."

Guest rating:

Good

2/6/2013

"Good value hotel in excellent location."

Booked this hotel at short notice for family weekend away. We have stayed in area numerous times and found very accessible. This was our first experience of this hotel chain and first impressions very good. Room clean and tidy on arrival and beds ready made. Usually we find a double bed and sofa bed but to find three separate beds was good. Breakfast good and well worth paying in advance. Cost us extra £17 and would have cost in excess of 50 euro if paid at time. Minor niggles let the experience down a little.+ve: Great welcome and size/quality of suite. Extra towels great. Good choice of TV channels.-ve: Could be noisy due to busy adjacent N7. Room very hot at night. No air con or fan. Opening window increased road traffic noise. Cashier was very sniffy with us when demanding vouchers. We were unaware of procedures as first time visitors. Disappointing as rest of staff great.

Guest rating:

Average

27/5/2013

"some shortcomings"

No soap or shampoo in bedrooms. We made three requests for 4 extra pillows(4 people sharing a family room) before one extra arrived at least half an hour after we`d gone to bed.

Guest rating:

Excellent

17/5/2013

"great place to stay 5stars"

Guest rating:

Excellent

30/12/2012

"the room "

Lovely room very comfortable n warm great staff very helpful

Guest rating:

Good

26/11/2012

"-"

another lovely stay at Bewleys unfortunately on the friday night we had no hot water (and off on a family night after travelling from the North East of England with just a cold water wash as a shower was impossible) and when bringing it to the reception staffs notice we were told "We are dealing with it"!!!!! no explanation, no apology or even an offer of a goodwill free drink at the bar!!

Guest rating:

Excellent

2/10/2012

"The staff are warm, welcoming and very professional."

Guest rating:

Excellent

12/9/2011

"great facilities and efficient friendly staff"

great value

Guest rating:

Good

4/9/2011

"Room comforable and staff helpfull. No Beamish however."

Guest rating:

Excellent

16/8/2011

"-"

Good location and good size family room.

Guest rating:

Good

5/8/2011

"lovely hotel and staff, shame about the parking though, very small spaces and not enough of them."

have already recomended to friends.

Guest rating:

Excellent

24/7/2011

"Friendly and welcoming"

Guest rating:

Good

7/7/2011

"-"

A most excellent and enjoyable stay. the performance and helpfulness of the staff and the hotel facilities surpasses its three star rating. I chose this hotel for ease of access to the motorway and road system.

Guest rating:

Some problems

31/5/2011

"Breakfast pricing is a complete and utter joke - IRISH that is."

I was charged varying amounts from 8.30 to 10.60 for exactly the same breakfast, over a 6 day stay. One explanation given was that I didn`t qualify for the "Healthy Breakfast" fixed price because I hadn`t taken a yogurt. That`s the first time I have been charged for not having something. Another time I was charged 1.50 for a half glass of milk which I had taken to put over my cereal (which was of course charged separately). There was no additional charge when, at the till, I had tipped the milk over the cereal!!!! On another occasion I had taken white bread when I should have taken brown. UNBELIEVABLE.

Guest rating:

Excellent

26/11/2010

"would recomend to friends"

the staff at the hotel were very plesant and helpfull the room was of a verey high standard would just like to say thank you for a realy pleasant stay will be coming back next year a merry christmas and all the best for the new year mrs june smith

Guest rating:

Good

31/10/2010

"Comfortable beds and convenient for central Dublin"

Guest rating:

Some problems

9/10/2010

"good hotel clean and good location"

We had an awful last night with noise and could not get in touch with any staff to addres the issue

Guest rating:

Excellent

29/8/2010

"Staff great, costs great, bar welcoming"

Guest rating:

Excellent

23/8/2010

"One adult and 3 child stay"

Thought that the hotel was great. Great sized room for myself and three children. Lovely staff with a good attitude. Will stay again. Handy enough to City Centre but plenty of places nearby to eat if you don`t want to endure Dublin traffic

Guest rating:

Average

19/8/2010

"Very good value for money over a very busy weekend. Convenient to Luas park and ride"

Staff helpful. Ground floor rooms clean and spacious, smoke free with no noise and just the right temperature. I would stay here again and reccomend it to familly and friends.

Guest rating:

Good

5/8/2010

"-"

Overall very good but due to lack of staff friendliness we would not rate it as excellent

Guest rating:

Excellent

19/7/2010

"Food was delicious. Staff were pleasant and helpful and the room was ideal for the family."

Guest rating:

Good

6/6/2010

"-"

Hotel room was lovely no complaints. In restaurant for breakfast was very slow , and when we asked staff for assistance they were not helful bad attitudes.

Guest rating:

Some problems

8/4/2010

"Ok for one night"

This stay was good. However basing my rating on a number of stays.

Guest rating:

Excellent

3/4/2010

"good stay"

had a great stay would definatly stay again, keep the room servise.

Hotel response from General Manager

6/4/2010

Dear Guest Thank you for your review and yes, we have decided to keep the room service on a permanent basis!!Kind RegardsGráinne

Guest rating:

Good

23/3/2010

"comfortable clean friendly and convenient to main routes around dublin"

will stay there again

More reviews >>

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Sun: 10am-6.30pm

Our rating system

Guest ratings and reviews are the opinions of our guests and not necessarily an expression of Hotel Direct opinion.

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Excellent

Good

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Some problems

Some problems

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