4 star

Louis Fitzgerald

Newland`s Cross, Naas Road, Dublin 22, Dublin, -

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Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our average guest rating is the mean of the most recent 100 assessments.

Average guest rating:

Excellent

91% (127 reviews)

More reviews >>

Guest rating:

Some problems

2/8/2016

"Good, comfortable,clean room, excellent breakfast BUT..."

It`s placed in front of a petrol station, has ugly views from the window and is very inconveniently located for public transport. The hotel boasts of having a shuttle bus to the tram but it`s Monday to Friday and at very limited times. You then need a taxi as the area is not good for walking at Night. It`s far from a 4 star hotel!

Guest rating:

Good

8/7/2016

"Very comfortable 3 night stay."

Staff very friendly, breakfast plenty of choice, bar relaxed atmosphere, would definitely recommend and stay again.

Guest rating:

Excellent

18/3/2016

"Lovely hotel, spotlessly clean, great staff and good food - 10/10"

Guest rating:

Excellent

11/10/2015

"Staff were friendly, helpful and professional!"

Guest rating:

Excellent

28/9/2015

"Hidden Jewel "

A negative first. If Ur a non driver the walk to Red Cow Tram stop is a nightmare, how about a hourly shuttle main bus with a small charge.The hotel was excellent. The staff alway helpful and friendly. Clean rooms.

Guest rating:

Good

5/7/2015

"Great location with the Lewis close allowing access to the city centre "

Guest rating:

Good

16/6/2015

"Comfortable"

Very comfortable Station a bit of a long walk we needed to take a taxi at night

Guest rating:

Excellent

20/5/2015

"Hi! The stay in hotel wos absolutely fantastic , I ll see u soon! "

Guest rating:

Good

18/5/2015

"very clean and very friendly helpful staff"

Very good stay. My only criticism would be the pillows - a bit hard for me but I am fussy!

Guest rating:

Excellent

27/4/2015

"short -stay but would go back with no hesitation"

we really enjoyed our short overnight stay- the breakfast was first class

Guest rating:

Excellent

19/4/2015

"Super little hotel hidden behind the Newlands Cross overpass."

Ideal Location for Luas or a car hop into Dublin, friendly & helpful staff. Rooms very comfortable. Excellent idea to have vending machines on each floor to pick up a bottle of water or a snack, even a plug converter for our US & European visitors. It would really be 10/10 if the machine could dispense a toothbrush as well .

Guest rating:

Good

22/3/2015

"great staff ok rooms"

Firstly thank you so much to Percy who made the party such a fantastic and memorable experience. There was a mix up/double booking with the room booked for the party however Casa(I hope I spelt it correctly) was very helpful and fixed it straight away. The rooms were spacious however the lighting was appalling and there weren`t any mirror`s or enough light so that us girls could sit down n get ready. Overall it was the staff that made the stay

Guest rating:

Excellent

1/2/2015

"Excellent Hotel! Will be returning very soon"

This hotel was fantastic. Staff were friendly, Spotlessly clean hotel and the whole hotel is nice and warm.Our room was big and spacious and has everything that you will need. Breakfast was Amazing. New road layout is fine just takes a little getting used to.______________Joels Restaurant______________Food was fantastic......and there was lots of it too. Good value for what you are gettingOverall: We had a brilliant weekend and the Louis Fitzgerald

Guest rating:

Excellent

11/12/2014

"Fantastic service and excellent accomodation"

The overall stay was excellent as always, with polite, friendly and helpful staff, very comfortable rooms and good food. Would recommend the hotel to anybody wishing to stay in a good quality hotel away from the city centre.

Guest rating:

Excellent

2/12/2014

"-"

the only problem was there was no ventilation in the bathrooms.other wise lovely stay and we will return.

Guest rating:

Excellent

6/10/2014

"outstanding hotel. will definetly be back"

After having difficulty finding the hotel my girlfriend and myself were amazed with the hotel cleanliness, kindness of the staff and all for such a cheap price. Absolutely amazed by it. If I could Gove it a star rating it would be an easy ******.

Guest rating:

Excellent

29/9/2014

"outstanding customer service"

Guest rating:

Excellent

21/9/2014

"Bad location Great Hotel "

We we`re at a Family wedding Fab Hotel but Horrible location Staff are Great,friendly,will Definitely return

Guest rating:

Some problems

5/9/2014

"-"

I didn`t get a wink of sleep the bed was like 2 single beds zipped together so uncomfortable and very hard I was looking forward to get back to my own bed also there was a lot of trouble on our floor people fighting half the night my back is very sore from the bed very disappointed

Guest rating:

Excellent

19/8/2014

"Brillant place to stay an good staff would reccommened it "

Guest rating:

Excellent

4/8/2014

"Great Stay"

Lovely hotel, great location. nice clean airy room. Lovely food. Professional friendly staff. With road works going on very easy to miss the turn off the m50, which we did. would recommend your hotel.

Guest rating:

Good

14/7/2014

"Good value"

The hotel was good value and the staff was very kind and accomodating.

Guest rating:

Good

13/7/2014

"Lack of air circulation"

The only problem we had was the rooms were a bit stuffy and the corridors smelt of smoke the windows in the room only opened slightly and the fan helped a bit a bus to the tram from the hotel would have been nice if it ran after 9am apart from those small details a lovely hotel and great value for money

Guest rating:

Excellent

16/6/2014

"-"

Great family value

Guest rating:

Good

9/6/2014

"The staff were very helpful and courteous in every way "

Guest rating:

Good

22/3/2014

"very good overall"

Hotel was clean and comfortable, staff were very friendly, food was lovely and the location was ideal. we will certainly stay here again.

Guest rating:

Excellent

2/2/2014

"-"

Lovely clean and spacious rooms good food and value for money.

Guest rating:

Excellent

26/1/2014

"Fantastic hotel in every way"

We stayed with our two sons and the hotel is extremely comfortable and the staff couldn`t be more helpful. The breakfast is slso superb. Very friendly atmosphere.

Guest rating:

Excellent

19/1/2014

" Heating was on too high,press over kettle bumped my head twice,great service,comfortable bed,"

Fantastic stay,comfortable,excellent service,brilliant value .thank goodness for fan in room as it was very hot.brilliant stay will come again

Guest rating:

Excellent

10/12/2013

"clean,comfortable,spacious with great service"

Guest rating:

Excellent

8/12/2013

"Wonderful Staff - warm, friendly, chatty, helpful"

Stayed 5 x nights - great week Did not realise Hotel had won award but remarked several times to others how really nice the atmosphere in hotel was and how great the staff were - all of them - Management as well - Best food, Wifi, parking, location - everything worked - so overall great experience !!!!!

Guest rating:

Excellent

7/12/2013

"Excellent"

The service is excellent .. This hotel comes highly recommended

Guest rating:

Excellent

2/12/2013

"Excellent Hotel"

Staff in Hotel were excellent. Friendly and helpful...Would definitely stay again...Ideal for shopping, free car parking,only 10 min walk to Luas, and on Luas for just 20 mins.

Guest rating:

Excellent

27/11/2013

"We have been to Your Hotel on two occasions "

Guest rating:

Excellent

11/11/2013

"my daughter and myself stayed here for three nights at the end of october,"

everything was great, we had booked two single beds but they put us in a double room,l rang down to the front desk and explane to them what we had booked there was no problem they sented someone up to the room with another key and helped us to another room. hotel was clean,breakfast was lovely and you got plenty of it,we ate in bar the first night and it was loverly as well, staff all very freindly,would stay here again

Guest rating:

Excellent

30/10/2013

"Food was amazing in Joel`s restaurant, staff were very friend, exceptional value for money."

Guest rating:

Good

28/10/2013

"staff pleasant and rooms very comfortable."

Guest rating:

Excellent

21/10/2013

"-"

We had our wedding there on Saturday 19th oct all the staff were fantastic with a special thank you to Dave McCarthy who was fantastic with all our guests for our entire stay thank you

Guest rating:

Poor

15/10/2013

"My problem is not with the hotel. It is with Hotels DIrect."

I made the booking at the last minute as my husband, 35, had a massive stroke and needs to start chemotherapy. The hospital cancelled at the last minute so I called Hotels Direct, in England to cancel the booking and reschedule it to later in the week. You refused to cancel the booking and I was forced to forfeit the money paid on the room. I am very unhappy with the service especially as I was going to book again later in the week. Be assured I, or my friends and family who will hear an out this experience will not use your company again.

Guest rating:

Excellent

14/10/2013

"-"

very good Hotel all round would highly recommend

More reviews >>

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